Senior Product Designer - Interface AI
San Jose, CA
About the Job
Interface.ai is a leading Conversational AI SaaS company focused on providing cutting-edge solutions to the financial services industry. We serve close to 100 financial institutions today. We are one of the fastest-growing AI + financial technology companies in the industry, and we have grown 1800% in the last one year and recently featured as one of the top 100 fastest-growing fintech companies in Silicon Valley. Our mission is to empower every financial institution to scale efficiently and help its customers achieve financial wellness.
Our core technology is built 100% in-house with several breakthroughs in Natural Language Understanding. Our parser is built based on zero-shot learning that helps us to launch industry-specific IVA that can achieve over 90% accuracy on Day-1. We are 160+ people strong with employees spread across India and US locations.
We are seeking a visionary Senior Product Designer to be the first hire in this role at our growing startup. Specializing in conversational AI and banking products, you will have the unique opportunity to shape the user experience of our digital products from the ground up. As a Senior Product Designer, you will play a pivotal role in defining our design processes, establishing best practices, and creating intuitive and engaging interactions for our conversational AI-driven banking services.
Responsibilities:
- Lead the design process from concept to delivery, collaborating closely with product managers, engineers, and other cross-functional teams.
- Conduct user research, gather insights, and translate findings into actionable design solutions.
- Develop wireframes, prototypes, and high-fidelity designs for web and mobile applications, with a keen focus on usability and accessibility.
- Design conversational interfaces for AI-driven interactions, leveraging natural language processing (NLP) and machine learning to deliver personalized and efficient user experiences.
- Iterate on designs based on user feedback, usability testing, and data-driven insights to continuously improve product performance.
- Establish and maintain design guidelines, patterns, and best practices to ensure consistency across all digital touchpoints.
- Mentor and provide guidance to future members of the design team as the team grows, fostering a culture of creativity, collaboration, and continuous learning.
Requirements:
- Bachelor's or Master's degree in Design, Human-Computer Interaction, or related field.
- 5+ years of experience in product design, with a strong portfolio showcasing expertise in conversational AI and banking products (experience in fintech is preferred).
- Proficiency in design tools such as Sketch, Figma, Adobe Creative Suite, etc.
- Deep understanding of user-centered design principles and methodologies, with a proven track record of delivering innovative and user-friendly digital experiences.
- Experience designing conversational interfaces and familiarity with AI platforms (e.g., Dialogflow, IBM Watson, etc.).
- Knowledge of banking industry trends and best practices is preferred.
- Excellent communication and collaboration skills, with the ability to effectively articulate design decisions and rationale to stakeholders at all levels.
- Strong problem-solving skills and a passion for tackling complex design challenges in a fast-paced, agile startup environment.
Compensation
- Compensation is expected to be between $150,000 - $160,000. Exact compensation may vary based on skills and location.
What We Offer
- Remote First Policy
- Medical/Dental/Vision Insurance
- PTO & Holidays
- ✨ Life Insurance
At Interface.ai, we are committed to providing an inclusive and welcoming environment for all employees and applicants. We celebrate diversity and believe it is critical to our success as a company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender identity, gender expression, sexual orientation, marital status, veteran status, disability status, or any other legally protected status. All employment decisions at Interface.ai are based on business needs, job requirements, and individual qualifications. We strive to create a culture that values and respects each person's unique perspective and contributions. We encourage all qualified individuals to apply for employment opportunities with Interface.ai and are committed to ensuring that our hiring process is inclusive and accessible.