Senior Product Designer, Goodreads Design & User Research - Amazon

Description Want to change the lives of millions of readers by making it easy to discover books and get more out of reading? As a Senior UX Designer at Goodreads, you'll work in a highly collaborative environment with product management, engineering, data science, editorial, brand marketing, operations, and design to understand and deliver experiences that delight our community of readers. With over 100 million members, Goodreads is the world's largest site for readers and book recommendations. You'll design experiences that help our members find books they'll love and get more out of them, and enables authors, publishers and advertisers to connect with our audience of engaged readers. You'll Design ways to enhance our customer's ability to discover books, track their reading life, and develop their reading identity in a way that delights them, wherever they are. Key job responsibilities - Relentlessly simplify and distill complex processes into intuitive and elegant solutions - Proactively plan ahead, look around corners, and effectively partner with design, product, and engineering counterparts to prioritize work, resolve issues, and remove roadblocks - Partner with product management, engineering, and design to define roadmaps and prioritize requirements - Advocate for design by sharing your work and presenting cross-functionally, while being able to precisely articulate design rationale - Use data and customer insights to confidently defend design solutions with senior leaders - Lead cross-team conceptual development; work across multiple organizations to identify overlaps and efficiencies in design and product thinking - Lead brainstorming and critique sessions that foster big thinking while raising the bar on the details - Bring deep expertise in UX design (frameworks, interaction models, prototypes, research), helping team members weigh the impact and tradeoffs of decisions, and seeking input where needed to drive alignment - Use systems-level design thinking to drive accessible and scalable design solutions - Create flows, wireframes, design mockups, rapid prototypes to effectively conceptualize, prove out, and deliver on exceptional product experiences - Drive user research projects to develop the understanding of the customer and validate design choices before and after development - Give and solicit feedback from other designers to continually raise our bar for quality - Hire, coach, and support a multi-disciplinary design team; act as a role model, mentor, and motivator in creating a diverse and inclusive working environment A day in the life Goodreads is currently reimagining our products and brand. In this role, you will help the team define a vision for growing our business and continually identify new opportunities to deliver value to all of our customers - readers, authors, and publisher/advertiser partners. You will be responsible for customer experiences from our reading challenge, book shelving and tracking, reviews and ratings, to integrations with world-class Amazon products, Kindle, Audible, and more. You'll design across all touch points including web, iOS and Android apps, and emails. About the team You'll be joining the Design Team at Goodreads. The team is diverse in skillset and includes UX Research, Product, Brand, and Marketing Design. We are on a mission to drastically improve the customer experience and think holistically about the Reader's journey on Goodreads and across Amazon Books. Product Design at Goodreads brings together the practices of information architecture, interaction design, visual design, and related disciplines into a single, user-centric design role. Our designers translate user insights and business needs into product experiences that delight, generate visual concepts that exceed expectations, and work with developers to deliver those concepts with a high level of quality. Basic Qualifications - 7+ years of design experience - Have an online portfolio or samples of work on resume, demonstrating experience creating great end-to-end, user-centered design solutions and patterns, across desktop and mobile devices - Experience in delivering design solutions for projects of large scope and complexity - Experience designing in an agile development environment - Adept at designing and prototyping in Figma and other modern design tooling Preferred Qualifications - Experience working with stakeholders to plan and execute programs that are strategic in nature - Experience with UX design of complex workflows - Knowledge of best practices for information architecture and design - Experience acquiring user data (e.g., conducting usability studies, performing user research) and creating personas and journey maps - Experience designing cross-surface with an emphasis on mobile (Desktop, Responsive, iOS, Android) - Experience with facilitating and participating in design workshops and sprints - Skilled at prioritization, planning work and capacity - Excellent written and verbal communication skills - Experience working in large, matrixed organizations Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us. Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company's reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $127,100/year in our lowest geographic market up to $211,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.