Senior Product Analyst PatientKeeper - HCA Healthcare

Description

Introduction

Experience the HCA Healthcare difference where colleagues are trusted, valued members of our healthcare team. Grow your career with an organization committed to delivering respectful, compassionate care, and where the unique and intrinsic worth of each individual is recognized. Submit your application for our Senior Product Analyst opening with HCA Healthcare today and find out what it truly means to be a part of the HCA Healthcare team. PatientKeeper experience, software release coordination experience, and project management experience highly preferred. 

Benefits

HCA Healthcare offers a total rewards package that supports the health, life, career and retirement of our colleagues. The available plans and programs include:

• Comprehensive medical coverage that covers many common services at no cost or for a low copay. Plans include prescription drug and behavioral health coverage as well as free telemedicine services and free AirMed medical transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care coverage, moving assistance, pet insurance and more.
• Free counseling services and resources for emotional, physical and financial wellbeing
  
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service)
  
• Employee Stock Purchase Plan with 10% off HCA Healthcare stock
  
• Family support through fertility and family building benefits with Progyny and adoption assistance.
  
• Referral services for child, elder and pet care, home and auto repair, event planning and more
  
• Consumer discounts through Abenity and Consumer Discounts
  
• Retirement readiness, rollover assistance services and preferred banking partnerships
  
• Education assistance (tuition, student loan, certification support, dependent scholarships)
  
• Colleague recognition program
  
• Time Away From Work Program (paid time off, paid family leave, long- and short-term disability coverage and leaves of absence)
  
• Employee Health Assistance Fund that offers free employee-only coverage to full-time and part-time colleagues based on income.

Learn more about Employee Benefits

Note: Eligibility for benefits may vary by location.

We are seeking a Senior Product Analyst for our team to ensure that we continue to provide all patients with high quality, efficient care. Did you get into our industry for these reasons? We are an amazing team that works hard to support each other and are seeking a phenomenal addition like you who feels patient care is as meaningful as we do. We want you to apply!

Job Summary and Qualifications

The PatientKeeper Senior Product Analyst leads and contributes to the efforts of reviewing, analyzing, evaluating, and configuring clinical informatics systems based on user needs. They provide business and clinical knowledge in analyzing and collaborating on business opportunities and recommend solutions that enable the organization to achieve its goals. They work as a member of the PatientKeeper team alongside the Clinical Services Group, and other key project team members to define requirements, design the functional solution, configure/setup, test and demonstrate functionality, create required product support/setup documentation, identify and escalate project issues, and ensure solutions meet requirements. They recommend changes to core ITG infrastructure, current business/clinical processes, policies, and information systems that provide recognized business value. They also help to train other team members.

Major Responsibilities:

• Analysis, Design and Issue Resolution
• DEV Prioritization - Manage Patient Keeper backlog and items for development, communicating with HCA Analysts and PatientKeeper development
• Server release tracking/testing - Communicate release status with PatientKeeper and HCA Teams and track progress on release testing and reported issues
• Mobility release tracking/testing - Provide guidance on testing and deployment of quarterly Android and iOS releases when received from PatientKeeper
• Coordinate the selection and scheduling of releases to field environments. Work with divisions to schedule upgrades to their environments based on schedules and needs. Communicate any required testing to the field and assure resources are able to track towards a set go live date
• Field communication - provide timely notice to the field on any upcoming iOS and Android releases, and make sure divisions are aware of any high priority issues existing in code and send updates on timing of fixes.
• Critical Thinking/Decision Making – Apply critical thinking skills to solve difficult problems with effective solutions and to make timely, informed decisions. Identify impacts to other solutions or projects, and work with other project team members and stakeholders to identify options and recommendations.
• Process Improvement Focus – Identify opportunities to improve existing processes.
• Performs other duties as assigned
• Practices and adheres to the “Code of Conduct” philosophy and “Mission and Value Statement.”

Education & Experience:

• Bachelor's degree preferred
• 5+ years of experience in a related role required
• 3+ years of experience in Patient Keeper preferred
• 3+ years of experience in release management, software development, or project management preferred, or equivalent combination of education and/or experience

Other Required Special Qualifications:

• General understanding of Patient Keeper within a hospital setting.
• Proficient knowledge and use of Microsoft Office tools (Excel, Word, Outlook)
• Good verbal and written communication and interpersonal skills at various levels within the organization; comfortable navigating a matrixed organization; ability to work with diverse and complex projects, teams, and technologies.
• Independent, innovative, creative, self-managing individual with the ability to succeed with only general directions.
• Adaptable and flexible, with the ability to handle ambiguity and changing priorities.
• Ability to lead others to accomplish tasks and objectives.
• Ability to develop and deliver training material (written, in person, recorded) related to submit matter expertise
• Detail oriented and analytical with good organization skills.
• Must have the ability to prioritize multiple activities and tasks simultaneously and adapt to a rapidly changing environment.
• Demonstrated problem and issue resolution experience and creating quality deliverables.

• Service and Quality Excellence: Ability to demonstrate an uncompromising commitment to delivering exceptional care to create an unmatched value proposition for our patients.
• Honor our Mission and Values: Ability to build trust and act with authenticity to cultivate a culture of integrity, inclusion, and mutual respect.
• Effective Decision Making: Ability to make timely, informed decisions that are in the best interest of our patients, employees, providers, community and HCA.
• Attain and Leverage Strategic Relationships: Ability to develop and strengthen collaborative relationships with both internal and external stakeholders to advance the care of our patients and the growth of HCA.
• Communicate with Impact: Ability to deliver information in a clear, concise, and compelling manner to effectively engage others and achieve desired results.
• Achieve Success through Change: Ability to identify opportunities for improvement and innovation, remove barriers and resistance, and enable desired behaviors.

Travel Required

• Occasional Travel: The job may require travel from time- to-time, but not on a regular basis. (generally less than 25%)

HCA Healthcare has been recognized as one of the World's Most Ethical Companies® by the Ethisphere Institute more than ten times. In recent years, HCA Healthcare spent an estimated $3.7 billion in cost for the delivery of charitable care, uninsured discounts, and other uncompensated expenses.

"There is so much good to do in the world and so many different ways to do it."- Dr. Thomas Frist, Sr.
HCA Healthcare Co-Founder

If you find this opportunity compelling, we encourage you to apply for our Senior Product Analyst opening. We promptly review all applications. Highly qualified candidates will be directly contacted by a member of our team. We are interviewing apply today!

We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.