Senior Platform Engineer - Optomi

Senior Platform Engineer (Smartsheet & Jira) (Hybrid!)

Optomi, in partnership with an industry leader within the media & entertainment industry, is seeking an experienced Senior Platform Engineer for their team! This role is hybrid in Burbank, CA or Orlando, FL! In addition, this Senior Platform Engineer will have a background in enterprise tech experience along with experience in Smartsheet, Jira, and PMO processes & tools. You will be responsible for solutioning, development, configuration, integrations, implementing, and supporting multiple, complex custom and 3rd party solutions.

What the right candidate will enjoy:

• Developing reporting solutions to help the business make better decisions!
• Working with a market leader in the media and entertainment industry!
• A fast-paced, agile, highly collaborative environment!

Experience of the right candidate:

• 5 to 8 years experience supporting and maintaining enterprise applications, solutions and systems
• 3 to 5 years of progressively related experience in Platform Engineering and/or software development
• Deep understanding of Smartsheet core and advanced applications with an ability to put real solutions in place that maximize the end user experience
• Excellent verbal and written communication skills, including the ability to communicate complex findings in a structured and clear manner to a non-technical audience
• Experience administration, configuring/building solutions in Smartsheet, Data Shuttle, DataMesh and Functions and Formulas, Platform Administrator, etc.
• Experience in Smartsheet functional areas like control center, workspaces, power apps, sheets, reports, dashboards, etc.
• Experience in data visualizations and data management
• Familiarity with creating solutions that integrate Smartsheet solutions with other services such as JIRA, Clarity, Service Now, PowerBI, etc.
• Proven experience working as a software developer on an agile delivery team
• Experience with the migration of Smartsheet products
• Experience in evaluating and configuring add-ons or plugins
• Experience testing and performing upgrades, configuration changes, and applying bug fixes
• Ability to automate and extend base Smartsheet functionality, including scripting
• Experience with customizing workflows, setting up dashboards, and generating reports
• Experience working with vendor support and troubleshooting Smartsheet Tools
• Excellent Troubleshooting and problem-solving skills
• Knowledge of the product management and software development lifecycles
• Excellent problem-solving skills and demonstration of critical thinking
• Experience in large-scale data management and analytics
• Experience with project management methodologies (agile, scrum, waterfall)

Responsibilities of the right candidate:

• Develop reporting solutions to help the business make better decisions, extraction of key data, and creation and management of operational dashboards to continue reviewing the applicable data sets.
• Design, develop, test and implement new integrations with agile, portfolio, service management, and data visualization platforms (Jira, ServiceNow, Clarity PPM, PowerBI, etc.)
• Executes development of tools, automation, and scripts to facilitate new development, enhancements, platform maintenance, operational efficiency, reliability, and administration.
• Provides technical support for multiple levels of testing prior to release of new and enhancements.
• Participates in planning and executing of projects for business unit initiatives and updating existing infrastructure, products and/or services.
• Identify root causes of system and resolve independently
• Engage to define or identify environment requirements/sizing, system architecture including Integration points, configuration, monitoring needs, security compliance, system availability, recovery, and implementation strategies
• Proactively work to identify and resolve technical blockers
• Serve as technical liaison with vendors and manage vendor related activities such as incidents/bug fixes, release schedules, escalations, issue tracking, system access
• Proactively ensure compliance with Security standards
• Create and maintain required system documentation

Must be able to work in the United States without sponsorship