Senior Pharmacy Technician - UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.

As a Senior Pharmacy Technician, you'll be responsible for answering incoming calls and completing outbound calls to / from patients, physicians and pharmacists while ensuring a high level of customer service and maximized productivity. Along the way, you'll discover the training, support and career opportunities you'd expect from a Fortune 6 leader.

This role is equally challenging and rewarding. You'll need to work within multiple computer systems simultaneously as you respond to questions or provide specific medication details / clinical information. It's a fast-paced, high-volume environment where our members are counting on us to deliver these important, sometimes life-saving medications in an accurate and efficient manner.

Positions in this function perform various duties related to the fulfillment of prescription orders. Dispense any or all of the following: unit doses, specialty pharmaceuticals, injectables, IV, enterals and related supplies following state and federal regulations and company policies and procedures. May compound medications using appropriate components, supplies and sterile/ventilated environment. Process, pack and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included. May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment, fill dispensing units. - Clerks, Techs and Pharmacists in regional and local pharmacies may also perform the following as permitted by state regulation: Prep and scan documents, verify member/patient data, submit prescription orders in computer system. Contact members/patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, consult on medication issues, and set up treatment in on-site facilities. Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verifies whether order/drug is reimbursable/covered.- Pharmacists monitor and verify all prescription orders upon creation and dispensing. Calibrate dosing pumps.- Pharmacists in this function may also act as the Pharmacist-in-Charge (PIC) which has additional duties to ensure Pharmacy is in compliance with federal and state regulations, professional standards and internal procedures. Note: (If duties are exclusively Rx order creation use Front Pharmacy job function for Clerks, Techs and Supervisors.)

Working Schedule: Shift available - 8:30am-5:00pm EST (30-minute lunch); Monday through Friday, 40 hours

Location: 9984 Premier Parkway, Miramar, FL 33025

Primary Responsibilities:

• Enter prescriptions and verify appropriate information

• Contact patients, pharmacists and doctor's offices to resolve claims issues

• Process prescriptions (from intake to order completion)

• Resolve customer issues while ensuring accurate information is provided

What are the reasons to consider working for UnitedHealth Group?  Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:

• Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays

• Medical Plan options along with participation in a Health Spending Account or a Health Saving account

• Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage

• 401(k) Savings Plan, Employee Stock Purchase Plan

• Education Reimbursement 

• Employee Discounts

• Employee Assistance Program

• Employee Referral Bonus Program

• Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)

• More information can be downloaded at: http://uhg.hr/uhgbenefits 

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• High School Diploma/GED (or higher)

• Pharmacy Technician licensing and registration as required by state

• 2+ years of pharmacy related experience (includes retail pharmacy experience)

• Intermediate proficiency with computer and Windows PC applications including ability to navigate and learn new and complex computer system application

Preferred Qualifications: 

• Bilingual in Spanish and English

• Compounding Experience

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission. 

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. 

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. 

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