Senior Pharmacy Technician - UnitedHealth Group

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data, and resources they need to feel their best.Come make an impact on the communities we serve as we help advance health equity on a global scale. Here, you will find talented peers, comprehensive benefits, a culture guided by diversity and inclusion, career growth opportunities and your life’s best work.^SM

Schedule: Full time (40 hours/week) Monday – Friday.  Employees are required to have flexibility to work regularly scheduled shifts within our hours of operation (8:00am to 5:00pm PST).  It may be necessary, given the business need, to work occasional overtime, weekends, or holidays. 

Location:  26243 Research Place, Hayward CA 94545

Job Description:

• Positions in this function perform various duties related to the fulfillment of prescription orders

• Dispense any or all the following: Unit doses, specialty pharmaceuticals, injectables, IV, enteral and related supplies following state and federal regulations and company policies and procedures. May compound medications using appropriate components, supplies and sterile/ventilated environment

• Process, pack, and ship outgoing pharmacy orders, ensuring drug, related supplies and patient collateral (education materials) are included

• May also perform drug/supply ordering and inventory/warehouse duties, including proper storage of drugs and supplies and appropriate refrigeration of perishable product, monitor and adjust/calibrate pharmacy equipment, fill dispensing units 

• Clerks, Techs and Pharmacists in regional and local pharmacies may also perform the following as permitted by state regulation: Prep and scan documents, verify member/patient data, submit prescription orders in computer system

• Contact members/patients to validate data, resolve rejected claims, request payment information, establish priority of order or delivery details, consult on medication issues, and set up treatment in on-site facilities

• Interpret provider prescription and create order, access, input and retrieve prescription and medical/lab information from computer system, verifies whether order/drug is reimbursable/covered

Primary Responsibilities

• Enter prescriptions and verify appropriate information 

• Contact patients, pharmacists and doctor's offices to resolve claims issues

• Process prescriptions (from intake to order completion) 

• Resolve customer issues while ensuring accurate information is provided

• Perform various prescription processing, sterile IV drug compounding, and warehouse duties such as shipping, receiving, ordering medications/supplies, unloading pallets, stocking, picking, and packing orders and general warehouse organization and cleaning in accordance with established procedures

• Perform Sterile Product Complex duties (e.g., Environmental monitoring/testing, cleaning/maintenance of SPC, etc.) in relation to meet standards for USP 797 and/or 800

• Required to pull and pack medications/supplies for deliveries 

• Assist to double check supplies 

• Perform/Execute Inventory Management &Procurement duties (e.g. Ordering/receiving, inventory counts, waste/recalls, expirations, and etc.)

• Perform Maintenance of Non-Hazardous Waste/Hazardous waste (if applicable) as it relates to pharmacy/sterile compounding related activities 

• Participate in all inventory events including maintaining inventory logs/records and always ensuring accuracy of counts

• Prioritize and coordinate deliveries based upon delivery time and location 

• Strong interpersonal and communication skills and the ability to work effectively with branch departments

• Identify potential issues that interfere with workflow; serve as resources for process improvements

• Manage miscellaneous tasks and projects to meet business needs

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications: 

• High School Diploma / GED (or higher)

• Active and unrestricted Pharmacy Technician licensing and registration as required by state of California

• 2+ years of pharmacy related experience (includes retail pharmacy experience)

• 1+ years of sterile IV compounding experience, understanding of USP797 and/or 800 Standards

• Intermediate level of proficiency with computer and Windows PC applications (Outlook, etc.) including the ability to navigate and learn new and complex computer system applications

• Ability to lift 60 lbs.

• Ability to stand for an 8 hour shift 

• Ability to use ladders as needed

• Ability to work 40 hours per week and overtime as required according to the needs of the business (8-hour shift between the hours of 8:00 a.m. – 5:00 p.m. PST M – F)

Preferred Qualifications:

• National Pharmacy Technician Certification

• Previous warehouse environment experience

California Residents Only: The hourly range for California residents is $16.00 to $31.44. Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives. 

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location, and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.

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