Senior Operations Manager - FCP Euro

FCP Euro is actively seeking a Senior Operations Manager to play a pivotal role in fostering growth, cultivating talent, and spearheading continuous improvement initiatives as we continue to ramp-up our new Southwest distribution facility. We are searching for an adept operations leader with a proven track record of making substantial positive contributions to distribution, fulfillment, and warehousing operations. Reporting directly to the Head of Southwest Operations, this role will be accountable for the management of FCP Euro's operations in our new, 140,000 sq.ft Mesa, Arizona facility.

FCP Euro is an online automotive parts retailer headquartered in Milford, Connecticut. FCP stands for "Foreign Car Parts," and we specialize in replacement parts for European vehicles.  In the past 10 years, FCP Euro has earned a spot on the Inc. 5000 fastest-growing private companies list eight times. Customer service is deeply rooted in our core values.  FCP Euro is a customer and technology company, and this unique blended culture has yielded outstanding results worthy of reward and recognition. We are devoted to developing and maintaining user-friendly and accurate automotive catalogs. We have an incredible enthusiasm for what we do, and we are always looking for ways to grow, learn, and improve.

Roles and responsibilities

• Drives plan and strategy to execute daily operations of the full facility including workflow scheduling, monitoring of productivity and quality, process troubleshooting, and all other activities required to ensure on-time deliveries and exceptional customer service.
• Establishes and assures a safe and compliant work environment with a target of minimizing OSHA recordable and lost time incidents.
• Maintains a high-performing distribution center team through a strong leadership/management team that ensures effective training, safety, communication, and performance management practices.  Ensures superior Distribution Center morale and effective management of all team member programs.
• Develops forward-thinking, distribution initiatives to boost effectiveness within supply-chain, implementing and managing project work through utilization of warehouse systems with a focus on continuous productivity improvement
• Responsible for providing strategic level/long-term planning (3, 6, and 12 months out) including labor planning, rate forecasting, and peak season planning
• Lead and supervise a team of Operation Managers and Assistant Managers; set clear goals and expectations to measure performance, provide feedback, and hold leaders accountable
• Develop and administer operational procedures for perfectly executing activities for incoming and outgoing shipments, handling and disposition of products, and keeping the highest standards of inventory accuracy
• Establishes and maintains constructive working relationships with site leaders and business leaders across FCP Euro to identify process gaps and ensure alignment of distribution operations with the rest of the company

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