Summary

Dress Code: Business casual, dark/black/grey sneakers are ok, no ripped clothes

COVID Requirements: None at this time

Driving: No

Interview Type: In-Person

The main focus of this job is hospitality: taking care of the two main kitchens on the 2 floors of the law firm, helping with daily set-up for meetings, and some reception coverage when the main receptionist is at lunch or on break. 

This person will also be cross-trained to work within the copy center doing copy/print/scan. 

The manager is looking for someone with a history in the corporate/legal environment, with conference room setup and breakdown experience. 

More specifically, they would like candidates who have hospitality/ front desk experience working in a professional/corporate environment and solid computer skills as well. 

 A strong candidate will have great customer service and a good attitude as this role is customer facing. 

Experience in hospitality and copy/scan/print will help. 

Physical requirements of this role include being able to lift up to 40 pounds for putting away supplies shipments and being able to push a cart with supplies. 

It is accessible by public transportation, the building is right by suburban station.

***Shift timings***

7:30AM to 4:30PM (Mon to Fri)

Temp to Engage

Responsibilities

Provides consistent and high quality standard of food and beverage set up/service to clients, ensuring smooth delivery of conference and function services. Sets up and breaks down conference rooms according to event orders as well as maintains cleanliness standards for kitchens, equipment and meeting rooms. Assembles and arranges conference equipment in function and conference rooms per event requirements. Disassembles conference rooms at appropriate break down times. Office maintenance, including, but not limited to: trash removal, cleaning, ordering and restocking kitchens, pantries, supplies, etc. This position may also include general clerical, reception, copying, mail services, shipping and receiving products and supplies, sorting, distributing and handling incoming and outgoing mail. This position reports directly to the Site Manager or Assistant Site Manager, depending on site personnel configuration.

• Ensure excellent and professional client service at all times.

• Lead in coordinating meeting rooms and events.

• Ability to train team members on responsibilities and tasks associated with the position.

• Conference room, function and event set-ups/ break downs (tables, chairs, podiums, and divider wall adjustments, including setting up catered food, ice, refreshments, cups, plates, plastic ware, napkins, etc.).

• Undertake general waiting and service duties of food and beverages.

• Follow hygienic food and beverage handling procedures.

• Provide general assistance in cleaning kitchen and function areas, as directed.

• Manage conference/hospitality calendar, greet clients and guests.

• Conference room sweeps (adjust chairs, wipe down tables, stock supplies, adjust blinds).

• Flip chart, white boards and cork board set-up and assembly.

• Food preparation set-up & break down for client meetings, parties & company events.

• Maintaining kitchens and cleaning kitchen equipment including coffee machines, refrigerators, microwaves, ice machines, etc.

• Loading dishwasher with items used by the client personnel.

• Ordering and keeping track of inventory for supplies, food, beverages, etc. for kitchens, conference rooms and pantries.

• Maintain occasional cleaning duties as needed in the office or building locations (i.e. trash removal, dusting, cleaning and restocking restrooms break rooms, sweeping and mopping floors, vacuuming, window washing).

• May perform general clerical, copy center, mail and delivery duties such as distributing office supplies, packages, fax transmissions and mail to company personnel and/or designated drop-off points as required.

• Performs other job duties as assigned.

Requirements

QUALIFICATIONS (Education, Experience and Certifications) 

Typically Required: 

- Requires high school diploma, GED and 1 –2 years of experience or equivalent experience in a related field. 

- Some related copy job experience is preferred. 

- May require valid driver’s license and minimum levels of auto insurance coverage per Ricoh policy. 

KNOWLEDGE, SKILLS AND ABILITIES 

- Excellent customer service skills 

- Good PC skills 

- Good organizational skills and ability to prioritize 

- Mathematical and filing skills 

- Ability to use office machines and technical equipment 

WORKING CONDITIONS, MENTAL AND PHYSICAL DEMANDS

 - Typically, an office environment with adequate lighting and ventilation, and a normal range of temperature and noise level 

- Work assignments are diversified. Interpret, comprehend and apply complex material, data and instruction – prepare, provide and convey diversified information 

- Some physical effort is required which may involve long periods of standing, walking, bending, reaching, stretching, climbing or similar activities as well as lifting or moving items weighing up to 50-55 lbs. and in pushing or pulling machines on wheels, which may weigh up to 700 lbs., in order to move for repairs. 

Walking between buildings may be necessary. 

- Moderate dexterity 

– regular application of basic skills (calculator, keyboard, hand tools, eye/hand coordination.