Senior Network Engineer/Trainer - LS Technologies, LLC

Hampton, GA

About the Job

Job Description

LS Technologies, a Tetra Tech Company, is seeking a Senior Network Engineer/Trainerto support the NEOSS program by working with clients, LS Technologies personnel, contractors and other government officials primarily at the FAA National Enterprise Management Center (NEMC) in Hampton, Georgia. The position provides second level System support to develop, manage and maintain configuration plans, standard operating procedures, and FAA policies and best practices. The successful candidate must apply their telecommunications experience, which includes voice, and data communications standards as well as a technical understanding of Internet Protocol (IP) network performance, routing protocols, routing configuration and IP network management.

This position will also support the development and implementation of the new National Airspace System (NAS) Enterprise Messaging Services (NEMS) infrastructure, as well as the on-ramping and activation of new systems and services thereon. The candidate must therefore assist the FAA in providing system support for NAS enterprise services using the FAA operational network. The FAA is seeking an individual proficient in NAS operations and data communications in order to successfully integrate these new systems and services into the operational NAS environment.

Responsibilities

· Development of supporting documents (training, operating, and testing procedures).

Troubleshooting of FAA-owned and leased network systems and their corresponding components.
Generate risk assessment documentation as required by the SMS process (SRMD).
Interface with FAA programs, users, and vendors to garner and understand the latest technical knowledge applicable to the subject matter being trained.
Provide recommendations related to system and service operations management.
Provide IP expertise to resolve complications arising with FTI IP addressing, routing

information, network performance, routing protocols and network management.

Provide operational NAS expertise relative to FAA IP based systems, services, and networks.
Provide support for physical cable installation for new users/equipment.
Provide network monitoring support for clients to include development and implementation of customized views on a variety of FAA tools.
In conjunction with the FAA, provide 24x7 help desk function for selected NAS enterprise services.
Monitor network services, and provide status notification to end users.
Coordinate service interruptions with key stakeholders, and track to resolution in an FAA approved ticket system.
Answer inbound phone calls from external users.
Isolate service degradations and notify the appropriate organization responsible for restorative actions.
Provide operational NAS expertise relative to FAA IP based systems, services, and networks.
Develop NEMC training materials for all current/future systems
Provide instructional training on an as-needed basis.
Provide NEMS support where required or requested.
Provide operational support to the NEMC's Enterprise Services as needed.
Must be willing to assist your team and/or customer with other duties as requested.

Education

Bachelor's Degree plus 15 years' relevant experience or High School graduate plus 23 years' relevant experience

Qualifications

A minimum of 15 years' experience in telecommunications working with and installing IP networking technology and systems.
An understanding and working knowledge of FAA Telecommunications and the National Airspace System (NAS).
Must possess and be able to demonstrate proficiency with the following:
- Implementation and management of Simple Network Management Protocol (SNMP) standards and practices.
- Maintenance of VMware and Linux Operating Systems in an operational environment.
- Troubleshooting IP networks, including the use of industry standard test equipment and tools.
- Troubleshooting and repairing various communications equipment including IP systems, RF transmitters and receivers, transceivers, satellite equipment, channel banks and other multiplexing devices.
Must be skillful with MS Office suite, including Word, PowerPoint, Project, and Excel.
Ability to multi-task, handle a fast-paced work environment, and adapt to rapidly changing priorities.
Must possess excellent writing and oral communication skills in English, as well as time management and organizational skills.
Must be willing to perform detailed work with little guidance and to interact in a positive manner with other government and industry personnel.
The ideal candidate will have had previous experience working in a Network Operations Center.
Applicants must possess or meet eligibility requirements for gaining a security clearance. US citizenship is required.

Work Requirements:

Work location: Hampton, GA
Work Hours: On site 3 days per week (required). Normal working hours.
Travel: 25-50%
Physical requirements:
- Extended Computer Use - Regular and prolonged periods of working at a computer terminal.
- Lifting and Carrying - Occasional lifting of equipment and materials weighing up to 50 pounds may be required during installations or maintenance.
- Mobility - Ability to move around the office environment to access computer hardware, networking equipment, and server rooms.
- Dexterity - Manual dexterity and visual acuity to operate computer equipment, troubleshoot issues, and perform tasks requiring precision.
- Sitting/Standing - Both prolonged sitting and occasional standing may be required for troubleshooting and attending to system issues.
Background check: Must have ability to obtain and maintain a Public Trust designation from the federal government.

About LS Technologies

At LS Technologies, a Tetra Tech Company, we're enhancing our nation's critical infrastructure by providing engineering, technical, and professional services to Federal Government agencies. The quality of our work, deep technical expertise, and genuine passion for public service sets us apart. As a growing organization we are expanding our benefits and communication with our employees, offering add-ons that speak to our growing employees' needs. Join us in delivering high-quality solutions and shaping the future of safety and innovation for our government partners.

EEO Commitment

LS Technologies, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Requesting An Accommodation

LS Technologies is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by LS Technologies and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.

If you would like to be considered for employment opportunities with LS Technologies and have accommodation needs for a disability or religious observance, please send us an email careers@lstechllc.com or speak with your recruiter.

Compensation (Pay Bands)

Salary at LST is determined by a wide array of factors, such as (but not limited to) education, certifications, knowledge, skills, competencies, and experience, location, and clearance level, as well as contract-specific affordability and organizational requirements and applicable employment laws. Please note that the salary information is a general guideline only.

The projected compensation range for this position is provided within the posting and is based on full-time, 40 hour/week status. Part-time staff receive compensation at an hourly rate. The estimated minimum and maximum displayed represents the broadest range for this position (inclusive of high geographic and high clearance requirements) and is just one component of LSTs total compensation package for employees. ** In compliance with local laws, LS Technologies presents this reasonable compensation range as a guideline for roles in California, Colorado, New York, or Washington D.C."

Benefits offered to all employees who work 30+ hours per week: Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Education Assistance, Parental Leave, Annual Leave, and Holidays.

Source : LS Technologies, LLC