Senior Network Engineer - Collectors
Santa Ana, CA
About the Job
Collectors is the leading creator of innovative technology that provides value-added services for collectors worldwide. We grade, authenticate, vault and sell millions of record-setting collectibles, all while modernizing and digitalizing the process to further our mission of helping collectors pursue their passions. We're always on the lookout for talented people to join our growing team.
Our services span collectible coins, trading cards, Funko Pops!, video games, event tickets, autographs, and memorabilia. Our subsidiaries include PSA, PCGS, WATA, Card Ladder, Goldin, and the Long Beach Expo collectibles trade show. Since our founding in 1986, we have graded and authenticated millions of items. We employ more than 1,700 people across our headquarters in Santa Ana and offices in Jersey City, Seattle, Hong Kong, Paris, Shanghai, and Tokyo.
We're transforming the collecting experience with technology that brings authentication, grading, and trading into the modern era. Our products are equalizing the playing field by providing tools that make complex research analytics — including pricing, scarcity reports, and historic sales data — accessible to every collector, old or new. Our product & engineering mission is to democratize technology while promoting innovation, collaboration, and continuous learning throughout the organization.
Our dynamic Internal Platform team builds and maintains a robust and scalable platform that underpins Collectors' engineering teams by providing IT, Networking, CloudOps, DevOps, Database, and QA best practices in turn enabling rapid, secure and stable application delivery.
About the role:
The Network Engineer's role is to ensure the proper management, stability and integrity of the global network (LAN, WAN). This is achieved by planning, designing, and implements forward looking network technologies across the organization. In addition, the Network Engineer will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion, and provide end user training.
This position will report to the Director of IT and be located in our Santa Ana office. We believe that there is significant value in in-person collaboration especially for the high impact projects, which takes place on site and this person will be driving. Thus, we are only considering candidates that can be in office 2/3 days a week to perform project and maintenance work. This will be discussed further as part of the recruiting process.
What you Will Do:
- Configure company global networks to ensure their available and stable operation for fulfilling Collectors goals and objectives.
- Maintain network observability and escalate incidents following company policies and procedures.
- Oversee installation, configuration, maintenance, and troubleshooting of SD-WAN, LAN, WiFi networks, distribution switches, core switches and central networks, cloud connectivity.
- Ensure network connectivity of all users.
- Maintain a state of constant network availability.
- Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
- Monitor and test network performance and provide network performance statistics and reports.
- Participate in managing all network security solutions in alignment with the Information Security team (InfoSec).
- Onsite field work, racking, stacking, installing and configuring network appliances.
- Perform network and security audits, and system backups and recovery.
Who You Are:
- Proven experience and success with SD-WAN, LAN, WAN, WLAN design and implementation in global network environments.
- Proven experience with network capacity planning, network security principles, and general network management best practices.
- Advanced level knowledge in Cisco routing and switching.
- Advanced level knowledge in Cisco and Meraki wireless technologies.
- Good knowledge of firewall and security.
- Good understanding about Cisco network management tool DNA Center (Catalyst), Automation experience is a plus.
- Good understanding about SD-WAN. Knowledge of Cato SD-WAN preferred.
- Good understanding about F5 load balancer with Local Traffic Management.
- Excellent hardware and network troubleshooting experience.
- Competence with network testing tools.
- Strong understanding of the organization's goals and objectives.
- Knowledge of applicable data privacy practices and laws.
- Strong interpersonal, written, and oral communication skills.
- Able to conduct research into networking issues and products as required.
- Ability to present ideas in user-friendly language.
- Highly self-motivated and directed, with a keen attention to detail.
- Proven analytical and problem-solving abilities.
- Able to effectively prioritize tasks in a high-pressure environment.
- Strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
- Required certifications: Cisco (CCNP)
- Preferred certifications: AWS Certified Advance Networking - Specialty
The salary range for this position is $122,087-$161,460. Actual compensation varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.
Reasons To Join Us:
- Health Insurance: All full-time employees are eligible to enroll in Medical, Dental, and Vision
- 401(K) Matching Plan: We are proud to offer a competitive 401k matching plan to our employees to support their future financial goals
- Vacation: All full-time employees are eligible for flexible vacation plan
- Holiday Pay: All regular, full-time employees are eligible for company-paid holidays
- Employee Discounts: Employees receive discounts on select grading services for approved submissions
- Flexible Hours: Many of our teams offer flexible schedules with varying shifts and will work with you to accommodate your needs
- Fun Working Environment: Our team members are invited to participate in celebrations, holiday events, and team-building activities
- Additional Benefits: Full-time employees are eligible for fertility, commuter, and educational assistance benefits
We are aware that there are instances where individuals are receiving job offers that fraudulently allege to be from Collectors or one of our business units. This type of fraud can be carried out through false websites, through fake e-mails claiming to be from the company or through social media. We never ask for personal information such as your bank account, Social Security numbers or National IDs, nor do we send or request payments for the purchase of business-related equipment. If you suspect fraud, please reach out to jobs@collectors.com.
We are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. We believe that a team that represents a variety of backgrounds, perspectives, and skills will better service the diverse community of collectors we support.
If you require an accommodation to apply or interview with us due to a disability or special need, please email people@collectors.com.
U.S. residents: for disclosures relating to personal information we collect during the employment application and recruitment process, please see our Privacy Notice for U.S. Applicants.
Explore other available openings at collectors.com/careers.