Senior Network Engineer - The New York Public Library
New York, NY
About the Job
Description
Overview
The IT Infrastructure & Operations Network Engineering department is responsible for the architecture, planning, implementation, installation and operations of NYPL's network infrastructure. NYPL covers three boroughs with 90+ branch locations, 12K+ endpoints, public/private cloud, and public/staff WiFi serving millions of New Yorkers every year. The Library’s network is highly redundant to ensure essential services are available with maximum uptime.
We are looking for someone we can count on to:
The IT Infrastructure & Operations Network Engineering department is responsible for the architecture, planning, implementation, installation and operations of NYPL's network infrastructure. NYPL covers three boroughs with 90+ branch locations, 12K+ endpoints, public/private cloud, and public/staff WiFi serving millions of New Yorkers every year. The Library’s network is highly redundant to ensure essential services are available with maximum uptime.
We are looking for someone we can count on to:
Own:
- Senior Engineering level administration of NYPL’ network including routing, firewalls, ACLs,VLAN designs, VPN and of NYPL’s Public and Staff WiFi networks.
- Install, manage and deploy SD-WAN
- Reviewing initial business requirements and work alongside colleagues to provide initial technical designs
- Providing installation and senior engineering level support of NYPL network equipment and services
- Liaising with business partners on projects as necessary.
Teach:
- Provide support to Network Engineers on the team.
- Work closely with other IT departments to ensure understanding of network considerations.
- Work with colleagues across the business to ensure clear expectations are set.
Learn:
- Understand Library’s unique place in providing network access as a means to accomplish its mission and bridge the digital divideAdvanced networking administration and implementation methodologies
- Explore Zero-Trust network security models and help NYPL prepare for the future
- Basic E-rate funding guidelines
Improve:
- Monitoring and operation efficiency of the networking stack
- Enhance or introduce network security tools and practices
Some expectations for this role are that within:
1 month, this person will:
- Be familiar with IT practices and teams, roles & responsibilities
- Build initial relationships with key vendors and services providers
- Build initial relationships with internal stakeholders
- Understand NYPL’s network topology (WAN, LAN, WiFi)
- Be familiar with current project backlog
- Coordinate with team leadership to prioritize work
- Have clear expectations and goals moving forward
3 months, this person will:
- Assist in planning for any for future bandwidth upgrades at Branch locations
- Able to field change and support requests for most of the network
- Support key projects with minimal supervision
6 months and beyond, this person will:
- Fully support WAN, VPN, and core routing administration, day-to-day management and operations
- Assist in the planning and preparation for network equipment upgrades
- Participate in roadmap development
Responsibilities
- Deploy, monitor and maintain the NYPL data network environment which consists largely of routers, switches and firewalls, as well as Extreme wireless network equipment.
- Install, configure and maintain network firewalls (Cisco. Fortinet, Palo Alto)
- Assist in the design and implementation of appropriate network level security controls at the Internet, datacenter, WiFi, and departmental LAN layers of the network (VLANS design, ACLs)
- Install and maintain data circuits between core locations, including dark and lit fiber at multigigabit speeds.
- Assist in the Preparation of bid specifications for network routers, switches and security appliances, network monitoring systems, and core circuit connections, and participate in the evaluation of bids
- Assist in planning for future growth and the integration of new technologies into the NYPL network.
Required Education, Experience & Skills
Required Education & Certifications
- Bachelor’s degree or combination of education and work experience
Required Experience
- 5+ years administering networks for a widely distributed organization.
- Experience designing and implementing networks.
- Experience collaborating across IT support groups and business units
Required Skills
- Deep hands-on experience with Cisco IOS features and LAN switching technologies, including BGP, OSPF and EIGRP protocols, VPN, etherchannel, VLAN design, and ACLs.
- Network Automation tools (Ansible, Python, Chef) to automate repetitive tasks for configuration and provisioning
- Implement and maintain network security protocols, and best practices including Firewalls, VPN, etc
- Monitor network performance, troubleshoot and resolve network-related issues, ensuing minimal downtime.
- Familiarity with WAN circuits (MPLS, point to point Ethernet, EVPL, dark fiber), including hardware provisioning and troubleshooting.
- Ability to provision and support a cloud managed WiFi system, preferably Extreme but Meraki is acceptable.
- Strong knowledge of networking in cloud environments (AWS, Azure, GCP, VMWare).
- Relevant certifications, CCNP, CCIE, CISSP preferred
Managerial/Supervisory Responsibilities
- Cross train Network engineers as necessary
More...
Core Values
All team members are expected and encouraged to embody the NYPL Core Values:
All team members are expected and encouraged to embody the NYPL Core Values:
- Be Helpful to patrons and colleagues
- Be Resourceful in solving problems
- Be Curious in all aspects of your work
- Be Welcoming and Inclusive
Work Environment
- Office setting, Data Centers, MDF & IDF’s rooms
Physical Duties
- Lift/move equipment up to 40 lbs
Pre-Placement Physical Required?
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
No
Union/Non Union
Non-Union
FLSA Status
Exempt
Schedule
- Field Service - travel to NYPL sites
- Hybrid 3-on / 2-off as workload permits
- Available on-call after hours and weekends
This job description represents the types and levels of responsibilities that will be required of the position and shall not be construed as a declaration of all of the specific duties and responsibilities for the role. Job duties may change if Library priorities change. Employees may be directed to perform job-related tasks other than those specifically presented in this description as needed.
The New York Public Library Salary Statement
At the Library, we believe that pay transparency and pay equity are important to ensuring we source the best candidates and keep the best employees. When making a determination as to the appropriate salary for a candidate, we consider a variety of factors such, including, but not limited to, the position requirements, the skills, prior experience, and educational background required or preferred for the job, the scope and impact of the role within the organization, internal peer equity, and the candidate's specific training, experience, education level, and skills. No single factor is conclusive; the Library reserves the right to consider any and all relevant factors and make a decision consistent with its policies.
Union Salaries are determined by collective bargaining agreement(s).
Source : The New York Public Library