Senior Network Engineer - TechDigital
New York City, NY
About the Job
RESPONSIBILITIES
QUALIFICATIONS
- Escalation point for Tier III support issues that are escalated from Tier I and II
- Provide Infrastructure services in all areas needed: LAN, WAN, cloud environments, network security and network monitoring, configuration and troubleshooting
- Working with our business and the engineering team to successfully implement secure LAN/WAN, wireless, and Data Center network solutions
- LAN and Data Center Fabric routing and switching design, configuration and deployment in small to very large environments
- WAN routing design, configuration and deployment in small to very large environments
- Provide network engineering consulting services, including: assessment, design and implementation of secure network products/solutions
- Apply vendor best practices to client environments under your management
- Assist the design, development, implementation and ongoing management of client infrastructure and systems
- Identify, diagnose, and resolve network problems including network connectivity, traffic utilization
- Interface with third party vendors
- Utilize exceptional interpersonal and customer service skills to improve and maintain client relationships
- Campus LAN/WAN routing and switching solutions (Cisco is a must, Nexus strongly preferred)
- Cloud knowledge with AWS & Azure
- Network Access Control, including Cisco Identity Services Engine (Client) implementation design, configuration, and deployment is a plus
- RF design & Wireless LAN Surveys
- RF Troubleshooting and tuning
- Cisco WLAN (WLCs, Prime)
- Provide after-hours coverage as part of an on-call rotation schedule and for client upgrades
- Maintain, develop and grow client documentation
- Assist with monthly reports, and recommendations for Managed Services Clients
- Stay current with industry and technology news, trends and best practices
QUALIFICATIONS
- 7+ years of experience
- Prefer at least CCNP-level (Cisco Certified Network Profession) working knowledge
- Prefer AWS Solution certified
- Bachelor's degree in a technical discipline, or equivalent work in an IT related field.
- Excellent troubleshooting and analytical skills
- Ability to prioritize and manage time effectively
- Passionate about, and dedicated to the client experience
- Excellent written and verbal communication skills
- Outstanding attention to detail
- Strong documentation skills
- Communications (Written and Oral) - Communicates well. Writes clear, precise, well-organized documents.
- Analysis Skills - Identifies significant problems and opportunities. Analyzes problems and people in depth.
- Team Player - Reaches out to peers. Overcomes we-they. Leads peers to do what is best for company.
- Ideal candidate will be teamwork-oriented, passionate about technology and possess an excellent work ethic and communication skills.
- Any MSP or Professional Services experience would be beneficial
- 4+ years of networking experience, including configuring, analyzing & troubleshooting enterprise networks
Source : TechDigital