Senior Network Engineer - Justworks
New York City, NY
About the Job
Who We Are
At Justworks, you'll enjoy a welcoming and casual environment, great benefits, wellness program offerings, company retreats, and the ability to interact with and learn from leaders in the startup community. We work hard and care about our most prized asset - our people.
We're helping businesses get off the ground by enabling them to focus on running their business. We solve HR issues. We're data-driven and never stop iterating. If you'd like to work in a supportive, entrepreneurial environment, are interested in building something meaningful and having fun while doing it, we'd love to hear from you.
We're united by shared goals and shared motivations at Justworks. These are best summed up in our company values, which are reflected in our product and in our team.
If this sounds like you, you'll fit right in.
Who You Are
We are in search of a highly skilled Senior Network Engineer with a strong background in advanced networking, routing, security, and extensive experience with AWS and Meraki. Your role is crucial in steering our network infrastructure through complex challenges and dynamic technological landscapes. Your expertise in high-level network strategies and security protocols, combined with a proactive approach to network management, makes you an ideal candidate for this role.
As a Senior Network Engineer, you will contribute to strategic planning and lead the implementation, development, and optimization of our network infrastructure. This includes a deep involvement in cloud-based environments (AWS) and Meraki systems. Your responsibilities encompass designing, implementing, and maintaining sophisticated LAN, WAN, and wireless networks, ensuring robust security, and providing advanced problem resolution. You will act as a senior escalation point for complex network issues and collaborate closely with IT leaders to achieve seamless integration and optimal network performance.
Your role as a Senior Network Engineer is not just about maintaining our network; it's about leading the way in network innovation, security, and efficiency. Join us and be a part of a team that values expertise, vision, and a commitment to excellence.
Your Success Profile
What You Will Work On
Network Monitoring and Performance Analysis
- Cisco Meraki Dashboard: Utilize the Meraki dashboard to monitor network performance across all office locations, including traffic flows, connectivity issues, and usage statistics.
- AWS CloudWatch: Use AWS CloudWatch to monitor the performance of the AWS network infrastructure, checking for any abnormal activity or performance degradation.
Security Management
- Meraki Security Appliance Configuration: Configure and manage security settings on Meraki appliances, including firewall rules, VPN settings, and intrusion prevention systems to ensure secure network connectivity.
- AWS Security Groups and Network ACLs: Regularly review and update AWS security groups and network ACLs to ensure only authorized access to network resources.
Network Configuration and Optimization
- Meraki Network Changes: Implement changes to the network configuration as needed, such as adjusting Wi-Fi settings, switching configurations, or deploying new sites within the Meraki dashboard.
- AWS VPC Management: Configure and manage AWS Virtual Private Cloud (VPC) settings, including subnets, route tables, internet gateways, and peering connections.
Project and Capacity Planning
- Network Expansion: Plan and execute network expansion projects, such as opening new office locations or upgrading existing network infrastructure.
- Capacity Planning: Monitor network capacity and plan for upgrades or expansions in both Meraki and AWS infrastructures to meet growing organizational needs.
Troubleshooting and Support
- Issue Resolution: Respond to network issues as they arise, troubleshooting problems related to connectivity, performance, or security across both Meraki and AWS environments.
- Help Desk Support: Provide technical support to internal staff experiencing network-related issues, working closely with IT support teams.
- Support AV engineer with physical tasks such as mounting TVs, audio-visual equipment setup/maintenance, and similar activities; occasionally help with running meetings with direction from our AV engineer
- Other related duties as assigned.
How You Will Do Your Work
In the Senior Network Engineer role, how results are achieved is paramount for your success and ultimately result in our success as an organization. In this role, your foundational knowledge, skills, abilities and personal attributes are anchored in the following competencies:
- Good judgment - the exercise of critical thinking, analyzing and assessing problems and implications, identifying patterns, making connections of underlying issues, understanding risks and developing mitigation strategies, and taking ownership of the outcome.
- Resourcefulness - taking a can-do approach, even in the face of obstacles and constraints by assessing what's in front of you and effectively and efficiently optimizing what you have, whether it's working on something new or thinking about how to do something better.
- Teamwork and communication - putting our collective best together through documentation, collaboration, relationship-building, listening, empathy, recruiting, and evangelism.
- Influence and leadership - fostering a community of knowledge-sharing, collaboration, mentorship, and forward-thinking.
- Skills and knowledge - the capacity to actively learn and apply specific domain knowledge, know-how, and best practices to continually enhance and improve.
- Customer Focus: Strong orientation towards understanding and meeting the needs of internal and external customers.
In addition, all Justworkers focus on aligning their behaviors to our core values known as COGIS. It stands for:
- Camaraderie - Day to day you can be seen working together toward a higher purpose. You like to have fun. You're an active listener, treat people respectfully, and have a strong desire to know and help others.
- Openness - Your default is to be open. You're willing to share information, understand other perspectives, and consider new possibilities. You're curious, ask open questions, and are receptive to thoughts and feedback from others.
- Grit - You demonstrate grit by having the courage to commit and persevere. You're committed, earnest, and dive in to get the job done well with a positive attitude.
- Integrity - Simply put, do what you say and say what you'll do. You're honest and forthright, have a strong moral compass, and strive to match your words with your actions while leading by example.
- Simplicity - Be like Einstein: "Everything should be made as simple as possible, but no simpler."
Qualifications
- Experience: Several years of experience in high-level network engineering, with a focus on AWS, Meraki, advanced networking, and security.
- Certifications: CCNA/CCNP certification preferred; additional certifications in AWS, Meraki, or related fields highly regarded.
- Strategic Thinking: Ability to envision and implement high-level network strategies that align with business objectives.
- Problem-Solving: Advanced analytical skills to troubleshoot complex network issues effectively and efficiently.
- Communication: Exceptional communication abilities to convey technical concepts to both technical and non-technical stakeholders.
- Team Leadership: Proven experience in leading and mentoring network teams, fostering a collaborative and innovative work environment.
Advanced Technical Skills Required:
- Network Architecture: Expertise in sophisticated network structures and protocols, emphasizing AWS and Meraki environments. Proficient in transit gateway configurations and VPC peering to ensure optimized interconnectivity and scalability within cloud infrastructures.
- Advanced Routing & Switching: Profound knowledge in dynamic routing protocols (OSPF, BGP, EIGRP) and complex switching solutions. Experience in leveraging AWS's transit gateways for efficient network routing and management.
- Network Security: Advanced competency in network security strategies, including the implementation and management of NACLs (Network Access Control Lists) and security groups to safeguard AWS environments. Proficient in firewall configurations and intrusion prevention systems, with a focus on maintaining robust security postures in cloud and on-premises networks.
- Cloud Networking: In-depth understanding and experience with cloud-based network services, particularly AWS, and Meraki cloud-managed networks. Skilled in VPN troubleshooting and implementing secure, reliable VPN connections for remote access and site-to-site connectivity.
- Analytical Troubleshooting: Skilled in diagnosing and resolving intricate network issues using advanced tools and methodologies. Experienced in troubleshooting complex VPN issues and ensuring optimal network performance.
- Zero Trust Architecture: Proficient in implementing Zero Trust principles using Cloudflare and other security technologies. Expertise in enhancing network security by enforcing strict identity verification and minimizing trust assumptions within the network.
The base wage range for this position based in our New York City Office is targeted at $142,500.00 to $156,750.00 per year.
Actual compensation is based on multiple factors that are unique to each candidate, including and not limited to skill set, level of relevant experience, and specific work location. Salary ranges for positions based in other locations may differ based on the cost of labor in that location.
For more information about Justworks' Total Reward Philosophy, including all of the perks and benefits we are proud to offer our team members, please visit Total Rewards @ Justworks.
Diversity At Justworks
Justworks is committed to maintaining a workplace where diversity of identity, culture, and life experience is the norm and is celebrated authentically and respected consistently. Diversity in our work, our people, and our product drives creativity and innovation, entrepreneurial leadership and integrity, competitiveness, and collaboration throughout our business and in the market. We depend on our differences to make our team stronger, our workplace more dynamic, and our product accessible to all of our customers.
We're proud to be an equal opportunity employer open to all qualified applicants regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital or familial status, disability, pregnancy, gender identity or expression, veteran status, genetic information, or any other legally protected status.