Senior Manager, Order-to-Cash Business Process and Control Champion - Bristol Myers Squibb

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Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

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Senior Manager, Order-to-Cash Business Process and Control Champion

Position Purpose

The Business Controls Function (BCF) is a key contributor to the Company's overall enterprise risk management strategy.  The BCF is a global organization with resources based around the World.  The BCF Leadership Team and many BCF team members are based in Princeton, NJ.  The BCF is a “second line” risk management function (in accordance with the Institute of Internal Auditors’ "three lines" concept), reporting directly to the Corporate Controller, and partnering with Finance, business operations, functional leads and senior management throughout the Company.

The Senior Manager, Order-to-Cash (OTC) Business Process Champion (BPC) within BCF will play a pivotal role in supporting the Director, Centralized Processes. This role will be providing essential guidance to the centralized process-focused BCF team members regarding OTC internal controls (including Internal Controls over Financial Reporting or “ICFR”), as well as corporate policies and directives. The Senior Manager will represent BCF as a leader and OTC subject matter expert in controls and business process optimization. The Senior Manager will actively participate in various activities including:

• Responsible for control assessments of the OTC controls within the BCF’s controls program.
• Drive coordination with Business Process Owners of OTC activities to mitigate risk.
• Collaborate on best practices and partner with the business process owners.
• Remain abreast of developments and changing risk environment.
• Incorporate new areas of risk into the Company’s controls program.
• Identify improvement opportunities with the core business functions and driving enhancements of the BCF’s overall financial control program.
• Serve as the controls subject matter expert on the end to end process for the OTC cycle.

Key Responsibilities and Major Duties

Strategy and leadership

• Contribute to the collaborative and results-driven team environment.
• Contribute to the development and execution of the company's strategic plans by providing risk and controls insights and analysis.
• Evaluate potential business opportunities, mergers / acquisitions, partnerships, and/or other company initiatives from a risk and controlsstandpoint. 
• Support professional development and training initiatives for the BCF team members.
• Deliver training and presentations to the BCF network and applicable business process personnel regarding internal controls.

Controls & risk management

• Lead the annual risk assessment for the OTC process designed to address financial, operational, and fraud risks, to drive prioritization of BPC project work throughout the year.
• Facilitate annual walk-throughs of internal controls for OTC cycle for the BCF’s management and the Company’s external auditors. 
• Update process flows and related narratives, as necessary. 
• Identify design gaps in internal control and work with process owners to implement or change internal controls. 
• Review Sarbanes-Oxley testing results and assess the quality of testing and related test conclusions.
• Review and comment upon service auditor reports annually, including benchmarking against BMS internal controls for any risk areas disclaimed in the report.    
• On a quarterly basis and more frequently as required, work with business partners to understand and evaluate changes in our control environment for SOX reporting and compliance purposes.
• On a quarterly basis, evaluate out of period adjustments to the financial statements, control failures and Global Internal Audit & Assurance (GIA) observations for potential Sarbanes-Oxley (SOX) deficiency reporting.
• Respond promptly to all control deficiencies and recommend corrective action. 
• Identify areas of financial risk within the OTC process and develop mitigation plans to ensure compliance with regulations and internal policies.
• Collaborate with cross-functional teams to streamline processes and optimize operational efficiency.
• Support OTC management in the implementation of internal controls and risk management frameworks to prevent and detect fraudulent activities.
• Stay abreast of changing laws or regulations which may impact core business functions and their respective controls requirements.

Relationship management and teaming

• Work closely with the Director and other team members to ensure smooth functioning of the Business Control Function.
• Support Global Internal Audit activities for OTC-related audits, including:
  • attending meetings,
  • understanding observations,
  • interpreting policy and procedures,
  • determining whether findings represent SOX deficiencies, and
  • contributing to the development of innovative remediation and process improvement opportunities.
• Foster a collaborative and results-driven team environment.
• On a quarterly basis, communicate financial and operational control performance of core business functions to management, BCF and Finance leadership, and other relevant stakeholders
• Establish and maintain strong relationships with BMS process owners and the broader Finance team.
• Hold self and others to timelines, quality, and accuracy.
• Demonstrate excellent communication and interpersonal skills, with the ability to collaborate effectively across functions.  

Process improvement

• Contribute to BCF process improvements, priorities, and underlying improvement projects; manages projects and accountable for outcomes. 
• Identify, assess, and prioritize potential risks to the organization's financial and operational integrity of the business units / markets.
• Analyze existing business processes and control mechanisms to identify opportunities for optimization and efficiency enhancements.
• Support cross-functional teams to implement control improvements and monitor their effectiveness.

Key Internal Stakeholders

• Senior leaders from various key Finance organizations – Corporate Controller, Finance, Global Finance Services
• OTC management including process and control owners
• BCF Leadership Team
• Steering Committees 

Key Requirements

Education

• Bachelor’s degree, required
• Master’s degree preferred and / or CA/CPA equivalent, preferred.

Experience

• 8 plus years of experience, with extensive experience in financial controls leadership roles
• Finance experience within the pharmaceutical industry preferred

Competencies – knowledge, skills, abilities, other

• Previous experience in financial control roles
• Significant experience in finance, internal controls, audit, or compliance roles within pharmaceutical or related industries
• Understanding of pharmaceutical industry dynamics, regulations, and financial best practices
• Leadership skills to define and drive strategic business vision
• Proficiency in financial analysis, budgeting, forecasting, and reporting
• Strong relationship management skills
• Adaptability and ability to manage change 
• Customer-first mindset
• Ability to drive collaboration with senior leaders

Software

• Familiarity with SAP and Oracle (Hyperion) related software
• Workiva
• OneSource

Travel

• Up to 10-15% travel, which will depend on business priorities in any given year.

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries toadastaffingsupport@bms.com. Visitcareers.bms.com/eeo-accessibilityto access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.