Senior Manager, Operations - XPO NAT Solutions LLC

RXO is a leading provider of transportation solutions. With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge. We create more efficient ways for shippers and carriers to transport goods across North America.

As a Senior Manager, Operations at RXO, you will play a crucial role in enhancing our operational efficiency, streamlining workflows and driving positive change across the organization. You’ll collaborate with cross-functional teams, analyze existing processes and implement strategies to achieve measurable improvements. Your insights and recommendations will directly impact our bottom line and contribute to our overall success.

What your day-to-day will look like:

• Evaluate current business systems, identify bottlenecks and assess opportunities for improvement
• Identify and deploy a broad range of customer cost-saving initiatives through established processes; achieve budget and operating income goals
• Analyze data, metrics and performance indicators to make informed business decisions
• Lead process transformation initiatives, ensuring smooth transitions and stakeholder buy-in
• Work closely with department heads, project managers and frontline staff to drive process enhancements
• Provide direct supervisory control of operations team to ensure service level standards are met

• Lead HR development efforts through appropriate training, development and succession planning
• Recognize and manage operational risks/security practices; implement best practices and provide a safe work environment; support legal processes and enable legal dispute resolutions

What you’ll need to excel:

At a minimum, you’ll need:

• 5 years of experience in supply chain management (domestic or international)
• Working knowledge of and experience in the functional areas of transportation, warehousing, distribution, inventory planning and management, network analysis and materials management
• Experience with financial management and business integration; HR technical skills

It’d be great if you also have:

• Bachelor’s degree in Business Administration, Engineering or related field (Master’s preferred)
• Lean Six Sigma certification (Green Belt or Black Belt), strongly preferred
• Minimum of 4 years of experience in process improvement, business analysis or related roles
• Proficient in data analysis, process mapping and root cause analysis
• Excellent verbal and written communication skills
• Proven ability to lead cross-functional teams and drive change; creative problem solver with a results-oriented mindset
• Availability to work extended hours, including evenings, nights and weekends; available for travel to customer and multiple operating locations

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits

• Competitive pay
• Health, dental and vision insurance
• 401(k) with company match
• Life insurance, disability
• Employee Assistance Program (EAP)
• Paid time off
• Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together. To perform with excellence, we learn from one another, value diverse perspectives, operate safely, and build strong relationships. We welcome everyone regardless of background, identity or ability.

The Next Step

Ready to join our team? We’d love to hear from you. Fill out an application now and join our talent community to learn about future opportunities.

We are proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification.

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