Senior Manager of Software Engineering - JPMorgan Chase Bank, N.A.
Wilmington, DE 19801
About the Job
As a Senior Manager of Software Engineering at JPMorgan Chase within the Consumer & Community Banking Administration, we look first and foremost for people who are passionate around solving business problems through innovation and engineering practices. You will be required to apply your depth of knowledge and expertise to all aspects of the software development lifecycle, design and architecture as well as partner continuously with your many stakeholders on a daily basis to stay focused on common goals. You'll work in a collaborative, trusting, thought-provoking environment-one that encourages diversity of thought and creative solutions that are in the best interests of our customers globally. This role also requires a forward-thinking passion for adopting new technologies and approaches while remaining vigilantly focused on highly available and scalable systems.
Job responsibilities
- Provide overall direction, oversight, and coaching for a team of entry-level to mid-level software engineers that work on basic to moderately complex tasks
- Be accountable for decisions that influence teams' resources, budget, tactical operations, and the execution and implementation of processes and procedures
- Ensures successful collaboration across teams and stakeholders
- Identifies and mitigates issues to execute a book of work while escalating issues as necessary
- Provides input to leadership regarding budget, approach, and technical considerations to improve operational efficiencies and functionality for the team
- Creates a culture of diversity, equity, inclusion, and respect for team members and prioritizes diverse representation
Required qualifications, capabilities, and skills
- Formal training or certification on software engineering concepts and 5+ years applied experience. In addition, 2+ years of experience leading technologists to manage and solve complex technical items within your domain of expertise
- Ability to guide and coach teams on approach to achieve goals aligned against a set of strategic initiatives
- Experience with hiring, developing, and recognizing talent
- In-depth knowledge of the services industry and their IT systems
- Practical cloud native experience using AWS for Microservice Implementation
- 5+ years of hands-on experience with Java, RESTful Microservices, CI/CD pipelines and UI frontend libraries such as REACT
- Proficient in creating and presenting technical demos to CIO and other executive leadership
- Experience with Software Design and hexagonal architecture
- Experience with automated testing and performance tuning of software systems and customer journeys
Preferred qualifications, capabilities, and skills
- Experience in Acquisition Marketing Domain
- Hands-on experience with Large Language Models and AI/ML
Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products. Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do. We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, discretionary incentive compensation which may be awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.