Senior Manager of Cloud Infrastructure and Operations at eXcell

has been staffing IT professionals at the top Fortune 100 companies for over two decades. Whether you are looking for a lower-level IT position or a high-level executive position, we are here to help you find the right opportunity.

Our client has a brand new opportunity for a dynamic and experienced Senior Manager, Cloud Infrastructure and Operations to lead their critical cloud and IT operations team onsite in Andover, MA. This role requires a strong leader who can scale operations to meet the demands of a high-growth business.

Duties and Responsibilities:

• Lead and manage the 24x7 Service Desk team, ensuring continuous support and response to infrastructure and cloud-related issues

• Provide mentorship and guidance to team members, promoting a collaborative and productive work environment

• Coordinate staff assignments and ensure efficient resource utilization to meet team goals

• Oversee the implementation and maintenance of infrastructure, ensuring scalability, reliability, and security

• Manage the company's cloud operations, optimizing performance and cost-efficiency

• Proactively identify and resolve infrastructure and cloud-related issues to minimize downtime and service disruptions

• Ensure a seamless digital experience for both internal and external stakeholders by monitoring and enhancing the performance of digital systems and services

• Manage desktop support to meet the needs of the growing workforce, guaranteeing their technological tools are fully functional

• Manage the procurement process for technology resources, ensuring cost-effectiveness and timely acquisition of necessary hardware and software

• Collaborate with other departments to align infrastructure and cloud operations with the company's growth objectives

• Contribute to the execution of scaling initiatives for infrastructure and cloud resources as the business expands

 
Skills and Qualifications:

• Bachelor's degree in a relevant field (e.g., Computer Science, Information Technology, or Business Administration)

• Proven experience in a leadership role within infrastructure and cloud operations

• Strong technical background with a deep understanding of cloud technologies, networking, and IT infrastructure

• Excellent project management and problem-solving skills

• Exceptional communication and interpersonal skills

• Experience in the healthcare or life sciences industry is a plus

• Ability to work onsite most days to ensure effective collaboration and support for the team

 
 
 
We offer a comprehensive benefit package that you can elect into including but not limited to: Health Insurance (Medical, Vision, Dental), 401k, Basic Life / AD&D, Supplemental Insurances Plans, Paid Time Off Plan, Paid Holiday, Paid Sick Leave plan, FSA / HSA Pre-Tax Benefits, Employee Discounts.
 
W2 only, no Corp to Corp. We are unable to sponsor H1B visas at this time. **

™ Supports Equal Employment Opportunity** ™, a division of CompuCom® Systems, Inc., a global company headquartered in Bellevue, Washington, provides IT staffing services and solutions to Fortune 1000 companies as well as small and medium business. For more information, visit .
 
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