Senior Manager, Meeting Planning and Commercial Operations Support - Mitsubishi Tanabe Pharma

Overview

Entrepreneurial Spirit, Rooted in Tradition. Mitsubishi Tanabe Pharma America, Inc. (MTPA) is a U.S. subsidiary of Mitsubishi Tanabe Pharma Corporation (MTPC) in Japan, which touts a storied reputation more than 300 years in the making. Our parent company - one of Japan’s most respected - is a research-driven pharmaceutical company that has tirelessly pursued medical breakthroughs with global reach. MTPC has discovered and produced several first-in-class medicines for serious diseases, including multiple sclerosis (MS), diabetes mellitus (DM), and amyotrophic lateral sclerosis (ALS) and Parkinson’s (PD)..

MTPA is rapidly expanding its operations across all functional areas. MTPA’s commitment to patients and their communities continues with a robust late-stage pipeline of investigational treatments for difficult-to-treat diseases and commercializing products with significant unmet medical needs in North American markets.  In the United States, MTPA launched rare diseases treatments including RADICAVA® (edaravone) injectables in 2017, EXSERVAN™ (riluzole) oral film in 2021, and RADICAVA® (edaravone) oral suspension in 2022.  The company handles research, clinical development, sales, marketing, medical affairs, and business development functions.  MTPA is dedicated to improving the treatment environment for those with debilitating diseases, researching on real-world evidence, and creating hope for all facing illness.

The Senior Manager, Commercial Operations Support is responsible for managing the execution of various processes and activities that support meetings and events, sales operations, and training. This incumbent will work with the organization’s meeting and event planning partners as well as independently to manage a variety of programs and activities. This incumbent must have the ability to adapt quickly to the budgeting, contracting, planning and financial processes associated with meetings and events while also providing ongoing support to Sales Operations and Training. This incumbent will provide counsel, promote cost savings initiatives, and ensure all activities follow a consistent and standardized approach while adhering to all internal and external compliance guidelines. 

Responsibilities

• Manages commercial team meetings, sales operations, and training calendars and works with headquarters (HQ) stakeholders to ensure alignment and scheduling in the master calendar.
• Manages venue/vendor searches to ensure all service agreements and contracts are reviewed, approved, and within company guidelines and works with internal stakeholders and third-party partners to coordinate and support annual conferences and conventions where HQ- field-based personnel attend and/or exhibit.
• Develops and manages a comprehensive budget for each meeting and ensures it’s approved and effectively executed with final costs and savings documented.
• Works with internal stakeholders to identify all attendee-facing content at meetings (e.g., registration websites; agendas; signage; meeting space; attendee badges; travel details; and other elements as needed based on meeting type) and manages the accurate design, development and deployment with third-party partners.
• Plans and conducts regular planning meetings for Commercial Operations, Training, and Sales Operations and ensures effective communication between all stakeholders.
• Leads all third-party partner meetings to ensure consistency and operational excellence (third-party partners include event planning and management; website registration design and deployment; meeting venues; warehousing/distribution centers etc.).
• Drives execution of meeting logistics from inception through completion, including onsite management of training meetings, leadership meetings, launch meetings, and regional/national meetings.
• Coordinates all logistics for new hire training for field teams and all field-based team committees that support HQ (e.g., Field Trainers, Compliance, Communications, etc.), including the confirmation of travel availability for new and tenured team members, sending applicable meeting invites/reminders, and shipment of necessary new hire/existing materials as needed.
• Manages and works with senior leadership and third-party partners to coordinate and execute annual sales award & recognition events (third-party partners include event planning and management; location venues; employee recognition agencies; and on-site activity planners/service providers).
• Manages recognition program budget and reporting for all HQ and field-based employees and works with stakeholders to ensure alignment/compliant utilization across the organization.
• Manages timely invoice and expense processing while working with Payroll and Finance as needed to track spend and ensure all reporting is accurate and complete.
• Support HQ as needed with ad hoc meetings and event support as needed/requested.

Qualifications

• Bachelor’s degree required
• Minimum of 7+ years relevant business experience to include meeting planning, sales operations, and training support
• Working knowledge and understanding of the pharma industry
• Excellent written/verbal communication and presentation skills
• Proficiency in budget management, contract negotiation, and reporting
• Outstanding interpersonal skills and proven ability to engage others in collaborative initiatives
• Excellent analytical, investigative, and creative problem-solving skills
• Excellent time and project management skills
• Demonstrates responsiveness, attention to detail, and follow-through
• Leads by example, displaying integrity, collaboration, accessibility, adaptability, sound judgment/decision-making, and an entrepreneurial, solutions-oriented attitude
• Adherence to and respect for policies/confidential information
• Strong computer and technical skills coupled with strong data management skills
• Proven ability to provide meeting operations insight, including effective leadership of internal/external stakeholders
• Must be willing to travel up to 20% domestically as needed

Our Value Proposition:

Enjoy the fast-moving, entrepreneurial spirit more typically found in a small biotech, complemented by the benefits of a global pharmaceutical/chemical conglomerate.  At this time, Mitsubishi Tanabe Pharma America offers our employees unparalleled opportunities for career success coupled with a supportive level of employee benefits.

MTP provides a competitive benefits package inclusive of Medical and Dental health benefits, short-term and long-term disability plans, Company Paid and Supplemental Life insurance and additional voluntary benefits such as Critical Illness Insurance, Accident Insurance, Legal Plan, and ID Theft Protection.  In addition, we provide a generous PTO policy based on tenure, commencing with 24 PTO days, pro-rated based on hire date.

The salary range for this position is $112,000 - $179,000. Factors such as scope and responsibilities of the position, candidate's work experience, education/training, job-related skills, internal peer equity, as well as market and business considerations may influence base pay offered. This salary may be subject to a geographic adjustment (according to a specific city and state and depending on the role), if an authorization is granted to work outside of the location listed in this posting.

This position is eligible to participate in our annual Short-Term Incentive (STI) program.  Specific information about the plan including eligibility rules and target, will be furnished upon hire.