Senior Manager, IT and Compliance - Publishing.com

Reports To: COO
Location: USA, Canada, or UK preferred; 100% Remote

Company Summary

Publishing.com empowers individuals from all walks of life to generate meaningful income streams through book publishing. As a leading online education platform, we specialize in guiding our students through the processes of selling books and audiobooks on major platforms like Amazon and Audible. We are proud to share that Publishing.com has been recognized as the 19th fastest-growing private company in America on the Inc. 5000 list for 2023! Our mission is to become the premier, one-stop destination for all publishing-related needs. In line with this vision, we have launched our latest innovation, Publishing.ai, a software designed to further revolutionize the publishing industry. This marks a significant milestone in our journey toward achieving our goal as we continue to expand our offerings and support our community of authors and publishers. 

About The Role
As our Senior Manager, IT and Compliance, you will have the opportunity to make important contributions to all of our systems that team members interact with daily. You'll lead the charge in merging technology with regulatory standards, demonstrating both strategic oversight and hands-on involvement. Responsibilities encompass developing IT policies, integrating compliance tools, and meticulously documenting operations. You will spearhead projects, from risk assessments to compliance initiatives, ensuring alignment with organizational objectives. While dedicating yourself to excellent technical work, you'll also lead by example, inspiring excellence and continuous improvement to the whole team. Expect to work with cross-functional teams, conduct audits, and coordinate with departments to meet compliance goals. Your background in IT, compliance, and leadership, coupled with a commitment to ongoing learning, will drive our organization's IT and compliance efforts to unparalleled success.

Responsibilities

• Perform regular IT risk assessments and compliance audits to identify potential vulnerabilities and non-compliance issues. This also involves developing risk mitigation strategies and implementing corrective actions to address identified risks.
• Lead projects to ensure IT systems and processes comply with regulatory requirements and industry standards. This could involve coordinating with various departments, managing timelines, and ensuring project goals are met within the designated budget.
• Creation, review, and updating of IT and various other policies and procedures to ensure they meet compliance standards and are aligned with the organization's objectives. It involves understanding regulations applicable to the industry, such as FTC. GDPR, SSAE18, and integrating these requirements into the organization's IT practices.
• Create and maintain comprehensive documentation related to IT policies, procedures, system configurations, and compliance activities. This documentation serves as a reference for the organization and is critical during audits to demonstrate compliance efforts.
• Oversight and management of corporate IT and Systems Integration Managers.
• Work with external vendors and service providers to ensure they comply with the organization's IT and compliance standards. This includes assessing vendor security practices, negotiating contracts, and conducting regular reviews of vendor performance.
• Collaborate with other departments, such as Legal, HR, and Operations, to ensure a cohesive approach to compliance and IT management across the organization.
• Work closely with IT, software development, and other departments to identify integration needs and solutions, fostering a collaborative environment to support business goals.

Requirements

• At least 5-7 years of experience in IT and/or compliance roles, with a minimum of 3 years in a leadership or management position. Experience in an industry with stringent regulatory requirements is preferred.
• A track record of successfully developing and implementing IT and compliance strategies, policies, and procedures.
• Experience in managing and implementing Single Sign-On (SSO) and Identity and Access Management (IAM) platforms, with a focus on GMail and Okta.
• Hands-on experience with IT systems, security software, and compliance tools. Familiarity with cloud computing environments, encryption technologies, and data protection strategies is advantageous.
• A commitment to staying current with the latest developments in IT, compliance regulations, and best practices through continuous learning and professional development.
• Strong organizational and communication skills.
• Strong sense of ownership.
• A bachelor’s degree in Information Technology, Computer Science, Cybersecurity, Law, Business Administration, or a related field; or equivalent experience.

Why Publishing.com?

At Publishing.com, our dedication to our mission and core values isn't just talk; it's reflected in how we treat our team. We believe in nurturing our employees' well-being, supporting their families, and empowering them to contribute to their communities. Here's how we stand out:

• Recently recognized as #19 on the Inc 5000's list of Fastest Growing Private Companies in America for 2023
• We are a completely remote team located worldwide with 100 employees
• We have great benefits including paid time off (PTO), competitive health, vision, and dental benefits, 401k, and team socials...yes, even remotely
• We care about our culture deeply and live by our company values (1) Service that WOWs, (2) Ultimate Team Player, (3) Great Freakin' Attitude, (4) Billion Dollar Standards
• We encourage learning, growth, and continuous improvement and create meaningful programs to support our employees' professional development
• If you want to join a team on the ground floor, this is your chance: we are expanding beyond being an education company to become the one-stop shop for all your self-publishing needs

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