Director of People Operations - WNDR Museum

About WNDR: 

WNDR Museum is an interactive experience: a multi-sensory showcase of art and technology. Our message is simple: We all deserve to enjoy wonder and awe– and as WNDRers, our visitors are more than passive onlookers.  We strive to amplify and reawaken the creativity and all of our guest’s capability to wonder– no matter if 2 years or 102 years old.

WNDR is a collective of thinkers, artists, poets and designers, working at the intersection of art and technology. The expansive programs put forth as a collective hub includes our immersive/experiential venue, creative studio, and bold collaborations. At WNDR, you’ll have the opportunity to work directly with hands-on leaders and mission-driven individuals everyday. 

Current WNDR locations include: Chicago, San Diego and Boston…with more to follow!

About the Role: 

We are seeking a Director of People Operations; to own & implement programs and systems that scale and grow the employee experience at WNDR (headquartered in Chicago, IL). This is a hybrid role (4 days in office/week) and involves supervising all People operations across the current three units while helping plan for needs to grow the company into new cities.

This position reports to the CEO and will be responsible for strategic contribution and recommendations for the department as well as the day-to-day management of all People-related systems and processes. This role will have support from a soon to be hired office manager, who shares a portion of their schedule with the CEO and CXO.

While cross-functional experience in Talent Acquisition and Talent Development is desired in terms of experience for this role,  ideally this person has a strong background and interest in Human Resources. There is on-going recruiting and professional development assistance needed (it is multifaceted and you would be leading all areas of People Ops) however the primary focus for this position is HR leadership: onboarding & training new employees and strengthening culture & employee relationships, as the business rapidly scales across multiple locations. 

Preferred Qualifications: 

• 5 years experience working in People Operations. PHR or SHRM certification preferred. 
• Experience working with a PEO/Human Resources Information System (HRIS, e.g., Rippling),  Applicant Tracking System (e.g., Greenhouse, and various People systems (e.g., performance management tools, company intranet/wiki, and anonymous feedback tools).
• A deep knowledge of HR practices, including applicable state and federal employment laws and regulations is required.
• Experience implementing policies and procedures for both exempt and non-exempt employee populations is necessary.
• In-depth understanding of People best practices, with the ability to move seamlessly from strategy development to execution. 
• Self-starter with the ability to work independently and manage multiple projects at once.
• Excellent communication skills, with executive presence and poise. 
• Hospitality/"Start-up" experience could definitely be beneficial.

Additional Responsibilities: 

• Serve as an integral member of the WNDR Global team to advise on People Operations; including crafting job descriptions and assistance hiring, training and providing employee related attraction and retention strategies to leadership, managers and functional specialists.
• Lead the continual development of HR programs, including, but not limited to; compensation, benefits, employee relations, performance management, and learning & development 
• Collaborate with stakeholders and cross-functional teams to implement a customer-focused mindset in building out People technology, processes, and operational capabilities across all WNDR locations. 
• Partner with leaders to shape how People Operations fits into WNDR’s overall business strategy and supports desired business outcomes as WNDR scales. 
• Continuous evaluation of the competitive landscape (market trends and data), to ensure WNDRs people programs remain competitive and efficient.

We’re excited to hear from you. 

At WNDR, we are passionate about finding people to continuously help us grow our organization. We encourage you to apply, even if your experience doesn’t match every detail of the job description. If we don’t see something that immediately fits, we will keep your resume on file for future opportunities. 

WNDR Museum warmly welcomes people of all ages, identities, ethnicities, beliefs, religions, and backgrounds to join our team. WNDR is an equal opportunity employer, fully committed to achieving an inclusive and diverse workplace and we strongly encourage nontraditional candidates to apply. We hold ourselves to our commitment and continuously strive to attract, engage, and grow with our talented team

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