Senior Manager, HR Business Partner - Embrace Pet Insurance

Established in 2021, Independence Pet Holdings (IPH) is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach includes our own insurance carrier, insurance brands and partner brands.

Embrace, a subsidiary of IPH, is a leading pet insurance company giving pet parents the freedom to prioritize pet health without sacrificing financial well-being by delivering trusted, reliable pet insurance supported by caring and compassionate service.

Job Summary:

Embrace is seeking a dynamic and results-oriented Senior Manager, HRBP to join our growing team. This individual will play a critical role in developing & implementing our People Strategy. The ideal candidate will have a proven track record of scaling organizations & working collaboratively with the business & the broader People team. The Senior Manager, HRBP is looked to as a trusted partner within the leadership teams and will be responsible for advising and coaching on all aspects of people operations.

You will be skilled in Leadership Development, Performance Management, Employee Engagement and Relations, along with educating and training managers. This is a hands-on role and will have responsibility for frontline employee experiences.

Job Location: Hybrid – Cleveland, Ohio

Main Responsibilities:

• Advising and influencing leaders: enable the organization to solve critical and complex business challenges by building trust and close partnerships with some of our most senior leaders
• Supporting leaders & aligning people strategy with business goals: bring together your people expertise with the knowledge of our business to deliver people strategies that help grow and develop our talent
• Mentoring and developing managers: coach managers through the full range of the employee experience using expertise in organizational design, experience building high performing teams, and navigating difficult conversations
• Managing organizational change: collaborate with other People Operations team members to effectively communicate organizational changes by advocating for team-specific solutions and facilitating company-wide communications and trainings
• Managing competing projects: spearhead and advise on projects and programs that drive the business forward
• Championing culture: ensure unique voices, perspectives, and challenges are heard

Knowledge & Skills

• Experience leading and influencing organizational design, change management, manager development, compensation, and employee relations
• Ability to build relationships and partner with all stakeholders in the organization to deliver a great employee experience
• A strong bias for action paired with a sense of urgency and a continuous improvement mindset
• Demonstrated ability to strike a balance between strategic partnership-building and getting things done
• Working knowledge of multi-state labor laws, practices, policies, and models
• A strong bias for action paired with a continuous improvement mindset
• Ability to interpret and use people data to tell a story and translate it into an impactful strategy
• Collaborative, thoughtful leadership with nimble navigation across strategic and operational realities
• Desire to work in a fast paced and dynamic environment with flexibility to handle multiple priorities along the way
• Experience leading projects and driving organizational change management efforts
• Excellent oral/written communication skills, including group facilitation and presentation skills
• Excellent interpersonal skills with the ability to manage sensitive/confidential information with high levels of diplomacy and tact
• Excellent organizational skills and attention to detail
• A passion for advocating for others, speaking up even when it’s difficult, and seeing others accomplish their goals
• Ability to work closely with others as part of a team and/or independently while taking ownership for a task
• Strong knowledge of Microsoft Office products and various HRIS platforms

Qualifications:

• 8+ years of Human Resources (People) experience in a progressive, high growth and results oriented insurance and/or technology environment
• Bachelor’s degree in Business, HR or related field preferred
• Experience with HRIS implementation(s) is a plus
• Certification from HRCI or SHRM preferred