Senior Manager, Field Access Specialist - Rheumatology/Dermatology (Central) - AbbVie

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on Twitter, Facebook, Instagram, YouTube and LinkedIn. 

The Field Access Specialist Senior Manager leads, manages, and coaches a regional team of Field Access Specialists who educate HCPs on the Immunology-Rheumatology/Dermatology patient experience programs focusing on access and reimbursement support.  The Senior Area Manager is expected to have deep market access expertise in order to help ensure the FAS works compliantly and effectively to provide access and reimbursement support for the Abbvie Immunology Portfolio.

The FAS Senior Manager must have demonstrated deep technical understanding of coverage, coding, payment and distribution of specialty products and the rules and regulations that govern provision of reimbursement support. The primary responsibility of the FAS Senior Manager is to ensure their team of FAS effectively engages customers to understand key coverage, coding, payment, product acquisition and affordability dynamics for AbbVie products in their local geography. The FAS Senior Manager will spend the majority of time working with the FAS and conducting quarterly ride-alongs to ensure the FAS is compliantly and effectively leveraging the tools and materials provided by Abbvie.  In addition, the FAS Senior Manager will help implement and monitor quality control measures to ensure all team members are in compliance with AbbVie expectations and ways of working. 

The FAS Senior Area Manager must effectively and compliantly engage with a team of internal stakeholders, including Patient Services, Managed Health Care, Sales, and Access and Reimbursement support hub.

Key Responsibilities:

• Ensure team compliance with the appropriate ways of working
• Work with cross-functional partners to educate customers on AbbVie patient access and support programs as established by Patient Services
• Assist in the implementation of patient services access resources and programs into area execution, including identifying training needs, in-field and National/Regional meetings, with the purpose of elevating regional effectiveness
• Work with peers in Market Access and Trade to understand the changing Healthcare Landscape and communicates appropriate information to the FAS team
• Appropriately communicate patient services and access program information to sales teams in a compliant way
• Utilize analytics tools to monitor call activity and capacity
• Develop, implement and execute effective skill development plans for direct reports.  Deliver consistent coaching direction via field-travel and meeting engagements and optimize their ability to provide effective access to support HCPs. 
• Develop, monitor and advance development planning process with direct reports.

Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hr day) is required

Driving a personal auto or company car or truck, or a powered piece of material handling equipment

• Minimum 5 years of experience in coverage, coding, managed healthcare, and/or market access in immunology in Managed Health Care, Payer Account Management, Field Reimbursement Manager or equivalent role
• Minimum 1 year (3 years preferred) of experience leading field teams, successful team coaching, management and personnel development experience
• Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding, and payment for specialty medicines
• Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services and how to monitor and mitigate for those risks
• Experience training and developing others to understand the technical payer policy processes, systems and requirements for coverage, coding and payment for specialty medicines
• Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care
• Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics
• Strong understanding of drug acquisition and dispensing in the immunology specialty biologics space (role of Buy and Bill, Specialty Pharmacies, Specialty Distributors, etc.)
• Track record of strong leadership contributions
• Ability to effectively navigate complex situations with internal and external customers that require sound judgment, problem-solving skills and awareness of rules and regulations that govern provision of reimbursement support services
• Ability to travel up to 75%
• Valid Driver’s License
• Bachelor’s degree; MBA or advanced degree preferred

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

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• The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

• We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

• This job is eligible to participate in our short-term incentive programs. ​

• This job is eligible to participate in our long-term incentive programs​

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Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

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US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

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