Senior Manager, Employee Investigations - Remote - GXO Logistics Corporate Services, Inc.

Logistics at full potential.

At GXO, we're constantly looking for talented individuals at all levels who can deliver the caliber of service our company requires. You know that a positive work environment creates happy employees, which boosts productivity and dedication. On our team, you'll have the support to excel at work and the resources to build a career you can be proud of.

Logistics at full potential

Solid leadership, management and customer service are the heart of our operations at GXO Logistics. The Senior Manager, Employee Investigations is pivotal in supporting GXO's strategic objectives through delivering solutions that support Human Resources and Operations Leadership in fostering a positive working environment for all GXO employees. The Senior Manager, Employee Investigations will develop and deploy solutions that improve employee engagement and drive compliance, mitigate employment risk and effectively address concerns while providing expert coaching and guidance to the Human Resources organization. Will conduct thorough data research, help design and refine metrics for measuring and validating program performance, and generate recommendations that interpret historical results and guide future decision making. If you're ready to take your career to the next level, come join us at GXO.

Pay, benefits and more.

We are eager to attract the best, so we offer competitive compensation and a generous benefits package, including full health insurance (medical, dental and vision), 401(k), life insurance, disability and the opportunity to participate in a company incentive plan.

What you'll do on a typical day:

• Direct, lead, and motivate the Human Resources Business Partner team to deliver results by communicating GXO goals and deadlines; implementing continuous improvement methods while maintaining customer focus; and embodying GXO's core values to inspire servant leadership.
• Partner with non-exempt and exempt employees to provide interpretation and compliance for various policies, procedures, laws, standards and other government regulations
• Recommend new best-practice methods, policies and procedures to create consistency while improving efficiency of the department and services performed.
• Lead investigative intake process which includes assessing reports from multiple platforms, analyzing the potential risk impact, and creating cases for investigation in EthicsPoint, the GXO's case management system.
• Prepare, coach, and develop Human Resources Business Partners in the creation of well-written deliverables, which includes investigation summary memos and other legal documents
• Assign, guide, and complete low risk employment investigations as needed.
• Present data analysis, design, and program performance metrics for to stakeholders (including Human Resources, Internal Audit, Safety, Security and Digital Forensics), executives, and officer-level leadership.
• Maintain and update investigations training materials and deliver training to the Human Resources Business Partner community.
• Lead and execute quality assurance audits/reviews to identify trends and opportunities.
• Ensure employees are treated fairly and in accordance with employment laws and regulations.
• Conduct periodic reviews of GXO Human Resources policies and provide improvement recommendations
• Partner with divisional Human Resources Directors to support the overall efficiency of the investigation process.

What you need to succeed at GXO:

At a minimum, you'll need:

• Bachelor's degree or equivalent in Business Administration, Human Resources or related work or military experience.
• Minimum 7 years of experience in Employee Relations executing and completing extensive employment investigations.
• Analytical and problem-solving skills to assess information and apply critical thinking to support the investigative process
• Strong understanding of core Human Resources employment laws including but not limited to Title VII, FMLA, FLSA, ADA, ADEA, OSHA, EPA, COBRA, HIPAA, WARN, Workers Compensation, etc.
• Maintain the highest level of confidentiality in handling investigations.
• Proficient in Microsoft Office Suite, HRIS systems, and EthicsPoint or equivalent case management software

It'd be great if you also have:

• Bilingual in Spanish.
• Desired Certification(s): HR Certification (PHR, SPHR, SHRM-CP, SHRM-SCP), Project Management Professional (PMP) certification, Myers Briggs Type Indicator (MBTI) certification
• Self-motivated work style; able to work well with minimal supervision and in a team environment.
• Familiarity with data protection laws and the coordination of data protection requirements throughout the investigative process
• Experience working with and the ability to manage, analyze and organize large volumes of data and data subsets from internal and external sources.

GXO is a leading provider of cutting-edge supply chain solutions to the most successful companies in the world. We help our customers manage their goods most efficiently using our technology and services. Our greatest strength is our global team - energetic, innovative people of all experience levels and talents who make GXO a great place to work.

We are proud to be an Equal Opportunity/Affirmative Action employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status.

GXO adheres to CDC, OSHA and state and local requirements regarding COVID safety. All employees and visitors are expected to comply with GXO policies which are in place to safeguard our employees and customers.

All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test.

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All employees may be required to perform duties outside of their normal responsibilities from time to time, as needed. Review GXO's candidate privacy statement here.