Senior Manager Ecommerce - Posh Peanut?

WHO WE ARE

Born in 2011, Posh Peanut Inc. began because of a genuine love for children, children’s clothing and an inventive excitement needing to be fulfilled. The founder of Posh Peanut, Fiona Sahakian is a wife, mother of two, daughter and sister. Fiona is the true example of a working mother and wife proving that it is possible for women to do it all. Posh Peanut has been a dream come true for Fiona and she could never imagine life without all of the loyal parents & peanuts that have grown to adore the company as well! Creating is a passion that she will forever embrace in herself and all children.

Posh Peanut is committed to providing fashion forward, excellent quality and adorable children’s clothing & accessories as well as serving our customers with above satisfactory customer service. Posh Peanut Inc. strives to foster a working environment where our employees learn, grow and take satisfaction knowing that they contribute to the success of the Company.

WHO DO WE WANT

The Senior E-commerce Manager is responsible for the day-to-day operations of PoshPeanut.com, and will help lead the growth of the business with a strong background in driving user experience, conversion optimization, and performance.

This role requires a highly organized self-starter who has a thorough understanding of online platforms and a proven track record for managing complex digital projects in an iterative, fast-paced environment. Heavy collaboration and coordination with key cross-functional team members is also required to ensure onsite content achieves cohesive storytelling. Must have Shopify experience.

Responsibilities

• Own and execute Posh Peanuts E-commerce roadmap. This position will manage multiple direct reports including a Web Developer, Shopify Plus Admin, Database Administrator and more
• Oversee implementation and successful execution of weekly marketing content, product launches, and strategize to improve on-site experience
• Responsible for all site promotions, A/B testing, CRO, execution and strategy
• Oversee daily site maintenance to ensure a smooth, frustration-free customer experience
• Manage web dev agency partner(s), and external relationships for website optimization
• Use web analytics, customer insights, industry trends and customer service feedback to inform future iterations of .com experience
• Owns site navigation and product creation, to ensure best in class product experience
• Stays abreast of any industry-wide trends, changes and tools/technologies being used for UX/UI
• Implement processes and strategies to improve web production tasks and projects such as product activation, quality assurance, merchandising, promotions/sales, on-site search maintenance, and marketing content implementation
• Act as brand stakeholder for all internal business tool improvements and operational communications
• Establish cross-functional partnerships with Copy, SEO/Digital Marketing, Planning, Marketing, IT, Merchandising, and Creative teams
• Lead the implementation of key website initiatives (e.g., bundle builder) and other high-impact projects

Skills and Qualifications

• 5+ years experience as an E-commerce Manager
• 4+ years experience working within Shopify Plus
• Bachelor’s Degree in related field or industry equivalent experience
• Successful track record in Ecom project management and leading day-to-day operations in an entrepreneurial environment
• Proficient in Shopify, Klaviyo, Attentive, Google Analytics and more
• Experience working for high-growth startups, preferably in Fashion
• Excellent oral and written communication skills, presenting ideas is key
• Loves to work collaboratively and thrives in a team environment
• Excited to join a small and mighty team that makes a huge impact
• Expert level knowledge and experience with web based product, content and catalog management systems

Posh Peanut offers great benefits:

• Medical
• Dental
• Vision
• 401K
• Life Insurance
• Referral Bonus
• Employee Discount
• Paid Holidays
• Vacation
• Sick
• Personal Data Stipend
• Bereavement

EEO Statement: The company is an equal opportunity employer, committed to intentional anti-racism in all areas of our organization and will consider qualified applicants with criminal histories in accordance with the L.A. Fair Chance Initiative Ordinance. Our diverse backgrounds, perspectives, identities, and talents help us thrive.