Senior Manager, Business Intelligence and Analytics - Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

We recently established the Finance Velocity Office, designed to accelerate our path to building a world-class finance function. This newly created function will shape our transformation strategy, improve our business operations and enhance the impact we make as a function. Why velocity? Velocity is about both speed and strategy, focused on accelerating in a given direction. We will hone our approach, think big and decide quickly, living our Leadership Principles. This newly dedicated team will help us drive global consistency and operate as one team to:

1. Build a foundation that supports the growth and complexity of our business and improves the day-to-day interactions of our Finance teams.
2. Modernize our processes to enable better, faster decision making and drive more timely insights for our clients and business partners.
3. Implement technology to evolve how we work together to achieve meaningful, sustainable change and enable our long-term growth agenda.
4. Ensure a clear and measurable set of KPIs against our Finance OKRs and Scorecard to track, report and recognize key milestones and impact statements for our work product.

The Senior Manager Business Intelligence and Analytics will join the Finance Velocity office to design, build and advance the critical tools, systems, capabilities, and innovation of Business Intelligence.  The Senior Manager will support Visa’s Finance BI strategy e.g. implementation of AI while leading an initiative to shape and refine our end-to-end reporting/dashboard strategy, reporting automation and standardization and systems user needs and requirements. They will evaluate and influence visualization tools e.g. Tableau and/or Power BI. The ideal candidate will have a strong background in financial data reporting and analysis, experience modernizing BI, and the ability to discern insights and communicate to executive leadership. 

Essential Functions:
Enable Data Driven Decision Making:

• Evaluate and design strategy and end state vision for integrated, modernized and scalable systems
• Elevate and Enable insight-based, forward-looking decision making
• Dedicated teams to develop new digital offerings for business decision support
• Identify advanced analytics/ AI tooling and use case
• Empower leadership with self-service BI to track key KPIs and steer business accordingly
• Clear standards govern ERP/BI and analytic tool landscape
• Business partners identify true value drivers via advanced analytics and AI/ML tools
• Support a team of SMEs, BI Analysts, Data Scientists, Power Users across Finance
• Influence without accountability for training on tools and processes with the intention of creating a community for Finance to leverage to support ad-hoc data analysis needs

“A” Accountability over select Key Initiatives:

• Drive and deliver business intelligence workstream as part of Transformation, define end-state COE systems, processes and tools for ongoing Reporting and Analytics
• BI champion across Transformation as COE on tools and capabilities, institute and scale training, best practice sharing and SME center of excellence
• Provide KPI reporting on status of key initiatives and deliverables
• Enable broader KPI reporting against key metrics leveraging data analyst team
• Develop and manage internal processes and best practices around data, reporting and analytics
• Influence and provide thought leadership of shared reporting HUB and capabilities

Successful Qualities:

• Business acumen: Understanding of company and Finance strategy, how transformation ambitions link to the specific initiatives.

• Strong voice for issue resolution: Active role in driving cross-initiative and cross-functional intervention for resolution of challenges

• Experience in Data, Visualization and Analytics: expert level experience with data visualization tools, reporting center of excellence and analytics to shape, strategy and design of end state vision

• Strong communication: Proven strong communication with senior leadership to provide transparency and drive clear accountability for ownership of activities and milestones.

• Change championing: Engage and activate leaders and stakeholders towards change, driving positive sentiment and willingness towards transformation.

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 8 or more years of relevant work experience with a Bachelor Degree or at least 5 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 2 years of work experience with a PhD

Preferred Qualifications:

• 9 or more years of relevant work experience with a Bachelor Degree or 7 or more relevant years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 3 or more years of experience with a PhD
• Experience in FP&A, analytics, data visualization or related role of delivering data and insights around financial data to executive stakeholders
• MBA strongly preferred
• Management consulting strongly preferred
• Innovative and curious with expert level ability to learn new technologies and current in the understanding and application of modern technology including AI
• Ability to manage, develop, and mentor an impactful team
• Proactive, strategic problem solver
• Strong analytical and project management skills
• Outstanding problem solving skills with the highly developed ability to present information effectively to executive management
• Must be detail oriented to ensure accuracy and quality of output
• Excellent interpersonal and people leadership skills
• Ability to work optimally with other functional areas and understand the operational and cultural issues relevant to achieving outstanding results
• Customer focused with tenacity to resolve issues and conflicts
• High energy and passion required to partner with multiple collaborators
• Team oriented, collaborative, diplomatic, and flexible, with excellent presentation skills, both verbally and written
• Well-developed strategic, interpersonal, organizational, and communication skills
• An out-of-the-box problem solver who is passionate about brainstorming innovative ways to use data to answer business problems
• Ability to coordinate and lead multiple data projects with diverse cross-functional partners
• Thrives in an environment that is fast-paced, constantly evolving, and relationship oriented

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.