Senior Manager, Business Analyst, Strategy and Business Operations - Bristol Myers Squibb

Working with Us
Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams rich in diversity. Take your career farther than you thought possible.

Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us.

The Senior Manager, Business Analyst, is responsible for monitoring and reporting the performance of manufacturing and business systems at the Devens Cell Therapy Facility (CTF).  The individual will closely partner with the Operational Excellence team and other various site functions to ensure appropriate actions are taken to proactively improve the overall performance of the site. The individual will leverage a continuous improvement mindset to simplify and strengthen how metrics are gathered and reported out within the site governance structure. The analyst will also collaborate with analytical functions from the site and above site teams to improve alignment and drive platform consistency.

A successful candidate has a fundamental understanding of regulated manufacturing and will utilize data analytics concepts to identify trends in site performance. The analysis will enable to site to proactively address risks which may prevent the site from attaining annual and long-term goals.  The candidate will be responsible for developing and implementing for a mixture of numerical and key-word based analysis across various platforms.

This role is also responsible for the preparation, coordination, and post-meeting activities associated with Site Performance Metrics, in support routine forums for a wide variation of audiences. Given the dynamic nature of cell therapy, this role requires an individual who can provide structure while quickly adapting to change while continuing to move forward.

This role reports to the Senior Director, Strategy and Business Operations.

Job Responsibilities

• Owner of the trending and monitoring program for manufacturing and business process performance at the Devens Cell Therapy Facility. 
• Represent Devens in network collaborations and contribute to network data analytics changes as the site representative.
• Provide support site strategy and continuous improvement processes.
• Serve as Subject Matter Expert in utilization and customization of metric reporting across various data sources available.
• Perform routine (daily/weekly) system monitoring to ensure site performance on track with expectations.
• Perform near real-time analysis for performance metric trending to proactively identify potential risks or opportunities.
• Engage stakeholders once potential or confirmed trends are identified and drive appropriate resolution.
• Perform formal quarterly trend report summarizing themes and trends for the site performance.  Review and report results to a wide variety of stakeholders including senior site leadership.
• Develop, compile, and report weekly/monthly/quarterly Key Performance Indicator metrics for site manufacturing and business process performance.
• Compile, evaluate and suggest improved metrics for tier meetings and various site performance review meetings
• Present key findings and make program recommendations to a wide variety of stakeholders including senior site and quality leadership.
• Drive action plans for recovery of performance when negatively trending and actively identifying areas for improvement to avoid negative trends.
• Improve visual management of key performance indicators in alignment with the needs of stakeholders
• Develop end user tools and visual management systems (e.g., dashboards, flash reports, etc) for end users to clearly communicate site performance.

Qualifications and Education Requirements

• Strong analytics and trending capability, preferably with automated data sources
• Ability to work independently to meet objectives and perform with a high degree of accuracy
• Experience with Six Sigma or similar defect rate analysis is desired
• Ability to create detailed project plans through strategic objectives
• Understanding of project management and experience influencing others
• Demonstrated ability to take complex concepts and communicate to a cross-functional group in simple terms
• Experience with a changing work environment
• Strong sense of urgency in addition to the ability to prioritize
• Ability to manage multiple priorities simultaneously, have action-oriented approach
• Passion for continuous improvement
• Detail oriented with excellent verbal and written communication skills
• Education and Experience:
• B.S. degree required. Preferably in engineering, life sciences, scientific, data analytics, business, or technical field.
• Minimum of 5 years of related experience.

Working Conditions

This position is an office-based position that may require entry into laboratory/manufacturing spaces that requires appropriate levels of personal protective equipment (PPE). Office-based work requires sitting and repetitive use of arms/hands/wrists, especially when working with a computer.

BMSCART

#LI-Hybrid

If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career.

Uniquely Interesting Work, Life-changing Careers
With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in an inclusive culture, promoting diversity in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues.

On-site Protocol

BMS has a diverse occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role:

Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function.

BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries toadastaffingsupport@bms.com. Visitcareers.bms.com/eeo-accessibilityto access our complete Equal Employment Opportunity statement.

BMS cares about your well-being and the well-being of our staff, customers, patients, and communities. As a result, the Company strongly recommends that all employees be fully vaccinated for Covid-19 and keep up to date with Covid-19 boosters.

BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area.

Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations.