Senior Manager, Accounts Receivable & Collections (Remote or Hybrid) - TrueCommerce, Inc.

Are you ready to unlock your true potential? Join a growing and global company where you can be part of a team that fuels supply chain solutions. Discover how you can make a big impact.

Join a transforming and global finance team as the Sr Manager of Accounts Receivable & Collections. Drive big impact as you oversee our Global Credit and Collections process, technology, and cross department partnership. This leader will lead our Accounts Receivable team and work cross functionally within TrueCommerce to manage internal controls, receivables, and credit risk to enable and deliver critical financial outcomes for our business. We are looking for a leader who has experience designing and building these functions, is passionate about investing and developing team, can operate in the grey and has prior experience scaling globally. 

**This role will be hybrid (1 day a week in office if in Cranberry, PA or Columbus, Ohio) or remote if near one of the two US office locations 

As the Leader of Accounts Receivables you will:

• Lead the Credit & Collections Team to continually achieve operational excellence and drive continuous improvement for collections, customer service and process improvements
• Reinforce a customer-centric culture in our organization that builds highly collaborative relationships with Sales, Finance, Operations and Senior Leadership.
• Optimize diligent cash collection, portfolio management, and credit management by ensuring accurate collections processes and timely billing practices.
  • Collections on past due invoices
  • Support renewal collections
  • Deactivations for past due Network accounts and/or work stoppage on past due Implementations
  • AR refund requests
  • Credit card chargebacks
  • Month end bank reconciliations
• Prepare financial audit schedules and establish bad debt allowance.
• Perform financial and credit analysis regarding new customer applications, past due accounts, high risk customers and other financial impact areas.
• Establish quarterly aging, cash and DSO goals and monitor forecast vs. plan
• Ensure compliance with appropriate credit policy and regulatory requirements
• Benchmark internal processes against best in class and lead team accordingly to improved performance and/or cost savings through budgeting and control.
• Keen ability to keep pulse on all financial aspects relating to Credit, Collections and Accounts Receivable, and be able to work as a hands-on Leader.
• Ability to develop talent and continually build teams for future success while ensuring accountability.
• Ability to think strategically, act operationally, manage risk and align future direction with priorities.
• Combines the ability to “get into the weeds” on process and operations, with the capacity to execute the organization’s strategy as it grows in scale and complexity.

Requirements for Success:

• 8+ years of experience in Credit and Collections
• 5+ years of progressive management and leadership experience
• Experience in the tech and SaaS experience (highly preferred) 
• Prior experience managing staff in multiple locations (preferred)
• Strong analytical skills; problem solver, high level of curiosity, ability to dive deep, find solutions and deliver results
• Solid experience with key financial tools and ERP systems (NetSuite preferred) as well as Microsoft Office skills including Excel and PowerPoint
• Executive presence, excellent interpersonal and communication skills (both verbal and written), with the ability to clearly communicate and present to senior management
• Bachelors Degree or equivalent work experience

Who is TrueCommerce?

TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We’ve empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemen’s, Ocean Spray, and many more.

For additional information, visit our website.

For additional information, visit our website.