Senior Logistics Account Manager - ASM Group Inc.

Job Posting: Senior Logistics Account Manager at ASM Group

Location: Medina, MN

Job Type: Full-Time

About Us:

At ASM Group, our clients are at the heart of everything we do. We're a leading logistics consultancy, dedicated to solving complex challenges with innovative and cost-effective solutions. Our team is driven by a passion for building meaningful, long-lasting relationships that propel our business forward.

Position Overview:

We are seeking a proactive and dedicated Senior Logistics Account Manager to join our team. As the main point of contact for multiple client accounts, you will play a crucial role in maintaining strong client relationships, driving revenue growth, and ensuring exceptional service delivery. If you're ready to make a significant impact, we'd love to hear from you!

Key Responsibilities:

• Client Relationship Management:
  • Serve as the primary contact for key client accounts, building and nurturing relationships grounded in integrity and understanding.
  • Understand client needs, objectives, and challenges to align our services and solutions effectively.
  • Conduct regular meetings, presentations, and reviews to maintain open communication and gather valuable feedback.

• Strategic Account Growth:
  • Develop and execute strategic plans to expand business opportunities within existing accounts.
  • Identify upsell and cross-selling opportunities to boost revenue and enhance client value.
  • Work with internal teams to propose customized solutions tailored to client requirements.

• Management and Negotiation:
  • Oversee renewals, pricing, and modifications in collaboration with sales and executive teams.
  • Ensure compliance with contractual agreements and service level agreements.
  • Conduct onsite client visits when necessary.

• Performance Monitoring and Reporting:
  • Monitor key account metrics, track performance, and address any issues proactively.
  • Prepare and deliver detailed reports to clients showcasing value delivered and improvements achieved.

• Team Collaboration:
  • Work closely with cross-functional teams including operations, sales, and leadership to ensure seamless service delivery and customer satisfaction.
  • Take on additional projects or duties as assigned by the Management Team.

Requirements:

• 2+ years of related experience.
• High school diploma or equivalent required; associate or bachelor's degree preferred.
• Proficiency in Microsoft Office and CRM software.
• Ability to multitask in a fast-paced environment with strong attention to detail.
• Organized and dependable with flexibility to assist in various office areas.
• Excellent communication skills (verbal and written) with both clients and internal teams.
• Proven ability in organizational direction, time management, goal setting, and interpersonal relations.
• Ability to work independently and as part of a team, managing multiple projects and meeting deadlines.
• Self-starter with the ability to work efficiently under pressure.

Core Values:

At ASM Group, we value:

• Solutions Oriented
• Integrity
• Team Player
• Competitive Spirit
• "Can Do" Positive Attitude

Why Join Us?

Joining ASM Group means becoming part of a dynamic and supportive team where your contributions make a difference. We offer opportunities for professional growth and development while fostering a culture that values integrity, teamwork, and a positive attitude.

Apply Now:

Ready to take your career to the next level? Apply today and help us build meaningful, long-lasting relationships that drive our business forward.

ASM Group Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Our company uses E-Verify to confirm the employment and eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.