Senior Learning Specialist (DHS Program) - EnCompass LLC

Position Description

EnCompass LLC is seeking a Senior Learning Specialist for the Demographic and Health Surveys (DHS) Program to design, deliver, and evaluate instructional and blended learning opportunities that emphasize technical skills-building, contribute to behavior change, and foster professional development for diverse audiences.

The Senior Learning Specialist will provide innovative approaches in instructional design and evaluation of courses featuring all elements of blended learning: experiential, participatory in-person courses, virtual instructor-led training, eLearning courses, instructional videos, job aids, action learning, mentoring, and other peer learning elements. The Senior Learning Specialist will design learning experiences with a focus on incorporating a variety of learning methods and the creation of an effective learning environment for participants. The Senior Learning Specialist is a member of the Capacity Strengthening team at The DHS Program.

The ideal candidate will be a dynamic person who enjoys working and collaborating with others. They have a gift for great customer service and communication skills.

This is a full-time position, seconded to ICF, located at the ICF office in Rockville, Maryland, and follows the EnCompass flexible hybrid work model with split time between telework and the office. This person may also be expected to work from client sites in the Washington, DC metro area, as needed.

Must be legally authorized to work in the US for any employer without sponsorship for a work visa or permit.

Position Duties and Responsibilities

Essential functions:

Technical:

• Contribute expertise and innovative approaches; bring leading-edge thinking, methodologies and approaches to training, capacity strengthening, professional development, organizational development, communications/knowledge management, leadership, supervisory, and/or management development training, learning and leadership development programs
• Develop blended learning courses and speak knowledgeably with DHS Program staff and country counterparts about the value of blended learning
• Lead and/or support the design of learning evaluations, using Kirkpatrick Levels 1, 2, and 3
• Provide guidance and support on leadership assessment tools such as 360-degree feedback, StrengthsFinder, and others
• Design curricula, using creative, innovative and evidence-based approaches
• Develop dynamic, experiential learning session designs including macro designs based on client content, micro designs and training scripts
• Work with DHS Program staff and country counterparts to conduct assessments including research, focus groups, document reviews and telephone interviews
• Work closely with DHS Program subject matter experts throughout the project phases to develop learning programs and to ensure content accuracy and alignment with learning objectives
• Develop course content for virtual learning programs
• Evaluate learner data and creatively address opportunities and difficulties
• Facilitate face-to-face workshops and conducts training sessions, in person or virtually
• Facilitate group process, strategy and learning sessions
• Foster a culture of innovative learning solutions
• Incorporate promising practices and techniques for advancing gender equity and inclusive practices in learning solutions
• Use strengths-based approaches, including Appreciative Inquiry

Management:

• Adhere to EnCompass gender and inclusive development best practices and serve as a model for colleagues regarding gender and inclusive development
• Manage training projects from design to implementation, including scope, budget, timeline and quality assurance for assigned training activities
• Effectively communicate training project deliverables to DHS Program staff, team members, and other stakeholders in a clear and concise manner

Other:

• Engage fully as a member of the EnCompass staff team, including participating in staff meetings and other EnCompass events, and providing administrative support to other team members as needed
• Other duties as assigned

Position Requirements

Qualifications

Academic Qualifications

• Minimum of High School diploma and 12 years of professional experience; OR Associate’s degree and 10 years’ experience; OR Bachelor’s degree and 8 years’ experience; OR Master’s degree or higher and 6 years’ experience
• Degree in Education, Curriculum Design, Organizational Development, Communications, Instructional Design, International Development, or a related field if held.

Experience and Skills

• Minimum of 6 years’ experience in designing and facilitating interactive learning experiences and designing curricula based on experiential, adult-centered learning, and using blended learning and innovative technologies in the international development, INGOs, or health field
• Expertise in learning including adult learning, participatory methods, instructional design, whole systems design, eLearning and related topics
• Experience in designing storyboards for eLearning, videos, and animations to be delivered through a Learning Management System (LMS)
• Experience in field of international development, experience working with United Nations agencies, USAID, and other international organizations preferred
• Knowledge of leadership frameworks, behaviors, developmental activities and approaches
• Expertise in leadership and management development theory and practice
• Strong planning, organization, and strategic thinking skills
• An appetite for learning, curiosity, and a willingness to experiment in new ways of working
• Ability to embrace and flourish in an appreciative, strengths-based environment and guide others in using an appreciative approach
• Responsible for diversity, equity, inclusion, and accessibility both in programmatic work and with internal team
• Committed to gender equality and inclusive development, both in programmatic work and with internal team
• Demonstrated ability to manage multiple projects simultaneously and deliver quality, client-focused results on time and within budget
• Ability to build effective working relations with clients and colleagues; strong interpersonal skills
• Exceptional communication (verbal and written) and presentation skills with a dynamic, engaging facilitation style
• Excellent customer and communication skills
• Dynamic, resourceful, collaborative and a team player

Preferred Experience and Skills

• Global Health or Public Health experience
• Expertise in various assessment tools including 360-degree assessments, StrengthsFinder among others
• Flexibility and ability to travel internationally or domestically for varying lengths of time
• Leadership coaching experience preferred
• Fluency in French
• Experience working or living in more than one country
• Software Fluency
  • Articulate Storyline and Rise
  • Office 365, including SharePoint and Teams

How to Apply

• Please submit CV, cover letter and complete the application. Work samples will be requested during the interview process.

The pay range for this role allows for the wide variety of factors that are considered in making compensation decisions including, but not limited to skill sets, experience and training, certifications, and other business and organizational needs. At EnCompass, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $94,500-$110,000.

EnCompass LLC is a progressive Equal Opportunity Employer. We promote, celebrate, and support a diverse and inclusive organizational culture and workforce. We are committed to providing all of our employees with an environment free from discrimination and harassment, where all are treated with dignity and respect. We do not tolerate, and explicitly prohibit, discrimination or harassment of any kind, at any time, in all aspects of employment. This includes recruitment, hiring, promotions, disciplinary measures, terminations, compensation, benefits, social and recreational programs, and training. EnCompass also does not tolerate retaliation against individuals who report discrimination or harassment. Our continuing commitment to the principle of Equal Opportunity Employment for all means all employment decisions are based only on the job requirements, the candidate’s qualifications, and the needs of EnCompass as a business—not on race, color, ethnicity, national origin, religion, belief, sex (including pregnancy and related medical conditions), gender identity or expression, sexual orientation, age, disability status, veteran status, genetic information, HIV status, family/marital/parental status, or any other status protected by the laws and regulations in the jurisdictions where we work.

For US based positions: The employer will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990.

The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. They are not intended to be an exhaustive list of all duties, responsibilities, and skills required of personnel so classified.

The incumbent must be able to work in a fast-paced environment with demonstrated ability to juggle and prioritize multiple, competing tasks and demands and to seek supervisory assistance as appropriate.

If you require accommodations in line with the Americans with Disabilities Act to complete your application, please call 301-287-8700, provide your contact information and a description of your accessibility issue. We will make a determination on your request for reasonable accommodation on a case-by-case-basis, and we will call you back within approximately 3 business days.

EEO is the Law & EEO is the Law Supplement, Pay Transparency Nondiscrimination Provision

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