Senior/Lead OSP Engineer - AZ/CA - BroadStaff Inc.
O Neals, CA 93645
About the Job
POSITION SUMMARY
The Network Facilities Engineer (OSP Engineer) is accountable for engineering outside plant facilities to meet customer demands for service while complying with RUS specifications; inspection of work orders and contract construction. Rearrangement of existing outside plant facilities to maximize plant utilization
PRINCIPAL ACCOUNTABILITIES
- Engineers, stakes, and develops plans and specifications for customer service drops and outside plant cable facilities, including applicable RUS specifications
- Engineers, stakes, and develops plans and specifications for main line fiber projects, including applicable RUS specifications.
- Engineers, stakes, and develops plans and specifications for subscriber loop electronics equipment sites including feeder facilities and distribution facilities.
- Researches cable fills, transmission design specifications and right-of-ways for projects? Prepares accurate cost estimates and complete work order packages.
- Coordinates completion and cut-over of work orders with Field Operations and Network Operations? Researches and prepares permit drawings: i.e. state, county, federal, private, and railroad, etc.? Inspects projects in progress for compliance with RUS specifications
- Completes weekly Construction Work in Progress reports.
- Inspects completed projects and as-built packages
- Inspection of open trenches for correct depth
- Final inspection of work orders completed by contractor crews.
- Prepares appropriate RUS inspection and closing forms for projects under a 773 or 515 contract? Understands and accepts the necessity for reporting to work, on time, and is ready and able to perform the duties and responsibilities of the position on a daily basis
- Proactive involvement in the Companys Safety Program, including compliance with all rules and regulations, and for continuously practicing safety while performing their duties
PERIODIC
- Prepares weekly project status reports
- Prepares contracts of assigned projects for submission to contractors/vendors - Researches information for completion of Damage Reports
- Researches information for PUC/RUS inquiries
- Actively interfaces with customers concerning service order requirements
- Actively interfaces with developers and governmental agencies concerning parcel splits, subdivisions and zoning changes
- Reviews and makes contact with customers on complaints resulting from contractor work order activity? Attends pre-construction conferences/meetings
- Assists with performing cable acceptance tests and completing test results sheets? List of principal accountabilities is not exhaustive and may be supplemented as necessary
KEY PERFORMANCE FACTORS
ACHIEVING RESULTS
- Applies knowledge of the job. Applies knowledge to new or challenging situations? Applies technical skills (includes applying existing skills in new or challenging situations)? Accepts responsibility for and follows through on tasks, assignments, and other responsibilities in a timely manner
- Meets departmental standards for productivity (rated on the basis of work accomplished to volume of work)
- Performs duties with accuracy, thoroughness, attention to detail, and neatness - Sets challenging, but realistic goals
- Holds self accountable for individual results
- Monitors quality of own or others work (e.g., double-checks the accuracy of information or work product; checks to ensure that procedures are followed)
- Takes actions to solve a problem or overcome an obstacle to achieving results - Makes specific changes in work processes or own work methods to improve performance (e.g., does something better, faster, at lower cost, more efficiently; improves quality, customer satisfaction, morale, revenues)
- Performs work in a safe and healthful manner and in accordance with the Companys Safety Program PROACTIVITY
- Recognizes tasks, activities, assignments to be done and completes them without specific directive or actively seeks new duties or challenges
- Offers one or more ideas to improve work processes or departmental productivity. Initiates actions to address an anticipated problem or obstacles. Actions are within the constraints of respective authority
- Has the ability to seek information from a wide variety of sources concerning a problem or issue affecting a specific project or department as a whole
TEAM ATTITUDE
- Expresses the belief that others are fully capable of contributing to the work process and being effective when given the chance
- Participates willingly in departmental or work group decisions. Demonstrates commitment to achieving departmental goals by assisting others, even if the task is not a part of their primary roles and responsibilities
- Shows respect for others intelligence by appealing to reason
- Genuinely values others input and expertise and is willing to learn from others (including supervisors, peers, and subordinates)
ORGANIZATIONAL COMMITMENT
- Respects the ways things are done in the organization and does what is expected (e.g., dresses appropriately, presents the Company in a positive light). Follows Company policies and procedures? Respects and accepts what management sees as important
- Maintains attendance in accordance with Company guidelines and is consistently punctual? Makes choices and sets priorities to meet Companys needs
- Cooperates with others to achieve organizational/departmental objectives
- Publicly acts to fit the Companys mission
FLEXIBILITY
- Understands other peoples point of view
- Able to shift easily from one task or focus to a different one
- Willing to change ideas or perceptions based on new information or contrary evidence? Decides what to do based on the situation (e.g., acts to fit the situation or person)
SELF-MANAGEMENT
- Demonstrates an ability to handle stress on the job (e.g., able to multi-tasks, prioritize)? Controls own strong emotions, such as anger or extreme frustration. Remains calm in stressful situations, addressing difficult problems one at a time
- Remains productive under stress. Deals with stress directly and does not allow stress to weaken ones ability to complete a task or interact effectively with others
CUSTOMER SERVICE ORIENTATION (internal and external)
- Gives friendly, cheerful service
- Follows through on customer inquiries, requests, complaints
- Keeps customer up-to-date about progress of projects (but does not probe customers underlying issues or problems)
- Maintains clear communication with customer regarding mutual expectation, monitors customer satisfaction
PHYSICAL REQUIREMENTS
- Possesses the ability to speak clearly and understandably and hear communications by telephone and in person
- Possesses fine and gross manipulation skills
- Possesses grasping and power grip abilities
- Must have good vision (with correction)
- Must be able to sit for prolonged periods of time
- Must have ability to stand, sit, squat, bend kneel, twist, crawl, Reach, lift, balance, carry, push and pull to accomplish daily tasks associated with requirements of the position
- Must be able to perform job duties and responsibilities in all types of weather, ranging from extreme heat to cold, including rain and snow
- Must have the ability to walk and negotiate rough terrain while carrying necessary equipment to perform job duties
- Must have the ability to drive in all types of terrain and in all types of weather, including rain and snow? Must have the ability to install and remove tire chains from vehicles
- Must be able to lift 50lb. maximum with frequent lifting and/or carrying objects weighting up to 25lb.
QUALIFICATIONS
EDUCATIONAL REQUIREMENTS
- Bachelor degree, emphasis in electronic engineering, land surveying or related field desirable
TECHNICAL REQUIREMENTS
- Computer literate with emphasis on Microsoft Office
- Functional knowledge of CAD/GIS systems software
- Knowledge of fiber optic transport, fiber to the home, fiber to the curb
- Knowledge of cable splicing and assignment for copper and fiber
- Knowledge of RUS 515 symbols and procedures
- Knowledge of data and special circuit design parameters
- Proficiency in reading and preparing engineering and splicing schematics
- Proficiency in reading and developing as-built prints
- Proficiency in reading record-of-survey maps and Assessor's Parcel information? Conceptual understanding of basic DC and AC electronics
- Possesses and maintains a valid and unrestricted class C drivers license, with driving records that provides insurability under the Companys vehicle insurance carrier and within the guidelines of the Company
WORK EXPERIENCE
- 4 years as an Assistant Network Facilities Engineer, Telephony Technician (Central Office, Installation, Repair or Combination Technician), Line Assigner, CAD Operator, or similar position, where duties correspond with the essential and periodic functions of this position
ENVIRONMENTAL CONDITIONS
GENERAL OFFICE CONDITIONS
Exposure to an air-conditioned/heated office environment with exposure to low noise levels from office equipment and voices. No exposure to notable hazards or unusual atmospheric conditions
CENTRAL OFFICE
Exposure to an air-conditioned/heated office environment with moderate noise levels generated by the equipment. However, travel conditions from one office location to another can result in exposure to outside elements ranging from extreme cold/heat/humidity/rain/snow
OUTDOOR CONDITIONS
Exposure ranges from mild to extreme weather conditions, including heat, cold, humidity, rain and snow. At times, personal protective equipment and clothing are the only protection provided against the elements. There is also unavoidable exposure to plant and animal life that inhabit the area. Environments may also include crawl spaces and attics. These conditions range from wet, damp and cold to hot, humid and dusty
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.
The Network Facilities Engineer (OSP Engineer) is accountable for engineering outside plant facilities to meet customer demands for service while complying with RUS specifications; inspection of work orders and contract construction. Rearrangement of existing outside plant facilities to maximize plant utilization
PRINCIPAL ACCOUNTABILITIES
- Engineers, stakes, and develops plans and specifications for customer service drops and outside plant cable facilities, including applicable RUS specifications
- Engineers, stakes, and develops plans and specifications for main line fiber projects, including applicable RUS specifications.
- Engineers, stakes, and develops plans and specifications for subscriber loop electronics equipment sites including feeder facilities and distribution facilities.
- Researches cable fills, transmission design specifications and right-of-ways for projects? Prepares accurate cost estimates and complete work order packages.
- Coordinates completion and cut-over of work orders with Field Operations and Network Operations? Researches and prepares permit drawings: i.e. state, county, federal, private, and railroad, etc.? Inspects projects in progress for compliance with RUS specifications
- Completes weekly Construction Work in Progress reports.
- Inspects completed projects and as-built packages
- Inspection of open trenches for correct depth
- Final inspection of work orders completed by contractor crews.
- Prepares appropriate RUS inspection and closing forms for projects under a 773 or 515 contract? Understands and accepts the necessity for reporting to work, on time, and is ready and able to perform the duties and responsibilities of the position on a daily basis
- Proactive involvement in the Companys Safety Program, including compliance with all rules and regulations, and for continuously practicing safety while performing their duties
PERIODIC
- Prepares weekly project status reports
- Prepares contracts of assigned projects for submission to contractors/vendors - Researches information for completion of Damage Reports
- Researches information for PUC/RUS inquiries
- Actively interfaces with customers concerning service order requirements
- Actively interfaces with developers and governmental agencies concerning parcel splits, subdivisions and zoning changes
- Reviews and makes contact with customers on complaints resulting from contractor work order activity? Attends pre-construction conferences/meetings
- Assists with performing cable acceptance tests and completing test results sheets? List of principal accountabilities is not exhaustive and may be supplemented as necessary
KEY PERFORMANCE FACTORS
ACHIEVING RESULTS
- Applies knowledge of the job. Applies knowledge to new or challenging situations? Applies technical skills (includes applying existing skills in new or challenging situations)? Accepts responsibility for and follows through on tasks, assignments, and other responsibilities in a timely manner
- Meets departmental standards for productivity (rated on the basis of work accomplished to volume of work)
- Performs duties with accuracy, thoroughness, attention to detail, and neatness - Sets challenging, but realistic goals
- Holds self accountable for individual results
- Monitors quality of own or others work (e.g., double-checks the accuracy of information or work product; checks to ensure that procedures are followed)
- Takes actions to solve a problem or overcome an obstacle to achieving results - Makes specific changes in work processes or own work methods to improve performance (e.g., does something better, faster, at lower cost, more efficiently; improves quality, customer satisfaction, morale, revenues)
- Performs work in a safe and healthful manner and in accordance with the Companys Safety Program PROACTIVITY
- Recognizes tasks, activities, assignments to be done and completes them without specific directive or actively seeks new duties or challenges
- Offers one or more ideas to improve work processes or departmental productivity. Initiates actions to address an anticipated problem or obstacles. Actions are within the constraints of respective authority
- Has the ability to seek information from a wide variety of sources concerning a problem or issue affecting a specific project or department as a whole
TEAM ATTITUDE
- Expresses the belief that others are fully capable of contributing to the work process and being effective when given the chance
- Participates willingly in departmental or work group decisions. Demonstrates commitment to achieving departmental goals by assisting others, even if the task is not a part of their primary roles and responsibilities
- Shows respect for others intelligence by appealing to reason
- Genuinely values others input and expertise and is willing to learn from others (including supervisors, peers, and subordinates)
ORGANIZATIONAL COMMITMENT
- Respects the ways things are done in the organization and does what is expected (e.g., dresses appropriately, presents the Company in a positive light). Follows Company policies and procedures? Respects and accepts what management sees as important
- Maintains attendance in accordance with Company guidelines and is consistently punctual? Makes choices and sets priorities to meet Companys needs
- Cooperates with others to achieve organizational/departmental objectives
- Publicly acts to fit the Companys mission
FLEXIBILITY
- Understands other peoples point of view
- Able to shift easily from one task or focus to a different one
- Willing to change ideas or perceptions based on new information or contrary evidence? Decides what to do based on the situation (e.g., acts to fit the situation or person)
SELF-MANAGEMENT
- Demonstrates an ability to handle stress on the job (e.g., able to multi-tasks, prioritize)? Controls own strong emotions, such as anger or extreme frustration. Remains calm in stressful situations, addressing difficult problems one at a time
- Remains productive under stress. Deals with stress directly and does not allow stress to weaken ones ability to complete a task or interact effectively with others
CUSTOMER SERVICE ORIENTATION (internal and external)
- Gives friendly, cheerful service
- Follows through on customer inquiries, requests, complaints
- Keeps customer up-to-date about progress of projects (but does not probe customers underlying issues or problems)
- Maintains clear communication with customer regarding mutual expectation, monitors customer satisfaction
PHYSICAL REQUIREMENTS
- Possesses the ability to speak clearly and understandably and hear communications by telephone and in person
- Possesses fine and gross manipulation skills
- Possesses grasping and power grip abilities
- Must have good vision (with correction)
- Must be able to sit for prolonged periods of time
- Must have ability to stand, sit, squat, bend kneel, twist, crawl, Reach, lift, balance, carry, push and pull to accomplish daily tasks associated with requirements of the position
- Must be able to perform job duties and responsibilities in all types of weather, ranging from extreme heat to cold, including rain and snow
- Must have the ability to walk and negotiate rough terrain while carrying necessary equipment to perform job duties
- Must have the ability to drive in all types of terrain and in all types of weather, including rain and snow? Must have the ability to install and remove tire chains from vehicles
- Must be able to lift 50lb. maximum with frequent lifting and/or carrying objects weighting up to 25lb.
QUALIFICATIONS
EDUCATIONAL REQUIREMENTS
- Bachelor degree, emphasis in electronic engineering, land surveying or related field desirable
TECHNICAL REQUIREMENTS
- Computer literate with emphasis on Microsoft Office
- Functional knowledge of CAD/GIS systems software
- Knowledge of fiber optic transport, fiber to the home, fiber to the curb
- Knowledge of cable splicing and assignment for copper and fiber
- Knowledge of RUS 515 symbols and procedures
- Knowledge of data and special circuit design parameters
- Proficiency in reading and preparing engineering and splicing schematics
- Proficiency in reading and developing as-built prints
- Proficiency in reading record-of-survey maps and Assessor's Parcel information? Conceptual understanding of basic DC and AC electronics
- Possesses and maintains a valid and unrestricted class C drivers license, with driving records that provides insurability under the Companys vehicle insurance carrier and within the guidelines of the Company
WORK EXPERIENCE
- 4 years as an Assistant Network Facilities Engineer, Telephony Technician (Central Office, Installation, Repair or Combination Technician), Line Assigner, CAD Operator, or similar position, where duties correspond with the essential and periodic functions of this position
ENVIRONMENTAL CONDITIONS
GENERAL OFFICE CONDITIONS
Exposure to an air-conditioned/heated office environment with exposure to low noise levels from office equipment and voices. No exposure to notable hazards or unusual atmospheric conditions
CENTRAL OFFICE
Exposure to an air-conditioned/heated office environment with moderate noise levels generated by the equipment. However, travel conditions from one office location to another can result in exposure to outside elements ranging from extreme cold/heat/humidity/rain/snow
OUTDOOR CONDITIONS
Exposure ranges from mild to extreme weather conditions, including heat, cold, humidity, rain and snow. At times, personal protective equipment and clothing are the only protection provided against the elements. There is also unavoidable exposure to plant and animal life that inhabit the area. Environments may also include crawl spaces and attics. These conditions range from wet, damp and cold to hot, humid and dusty
Broadstaff, LLC., provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification protected by federal, state or local laws.
Source : BroadStaff Inc.