Senior Lab Information System Analyst - Hybrid - Dartmouth-Hitchcock Health

Performs analysis functions to assist in the development and implementation of new Laboratory Information Systems (LIS) and related applications, the revision of existing systems. Functions independently in defining, troubleshooting, and solving software and system analysis assignments using established system analysis techniques. Provides project leadership for assigned complex projects.

1. Develops prototypes and structures that demonstrate advanced clinical laboratory concepts.
2. Supports laboratory sections by providing section specific operational, computational and instructional needs that go beyond the basic support offered by IT. Defines problems, collects data and proposes computer-based solutions.
3. Data-mines patient oriented laboratory results and converts them to population based results for reporting purposes, to monitor quality and recommend areas of improvement.
4. Develops and documents system design specifics to assure client/user understanding and agreement of specific system inputs, outputs and costs.
5. Logs, monitors, documents and resolves application software problems either directly or with the assistance of others (e.g., Infrastructure staff, other application staff, the vendor, etc.)
6. Maintains effective relationships to provide a climate receptive to systems improvement and to enhance understanding of the users’ business concerns.
7. Participates on user project teams, audits installed system for conformance to objectives and makes applicable changes, conducts additional training, and clarifies procedures to assure full user satisfaction.
8. Provides clinical laboratory expertise to users and keeps key constituencies informed of the latest developments and innovations in clinical laboratory informatics, adhering to both D-H and regulatory agencies standards.
9. Leads complex projects as assigned.
10. Provides technical work direction and leadership to other team personnel as needed in order to insure timely and accurate project completion.
11. Responsible for review of system changes made by other team personnel to assure accuracy and completeness
12. Provides clear and effective documentation for known procedures and issues to be used by individuals of varying knowledge levels.
13. Provides technical support after normal working hours as necessary.
14. Performs other duties as required or assigned.

Minimum Qualifications:

• Bachelor's degree in computer science, computer programming, biology, Medical Technology, or a related major with 5 years of analysis experience in a hospital laboratory environment (3 years with a Master’s).
• At least 4 years of clinical experience in a hospital or medical reference lab preferred.
• ASCP Certification or equivalent preferred.
• Excellent written and verbal communication skills required.
• Demonstrated ability with applicable hardware and software applications
• Strong analytical, interpersonal, communication, organizational and leadership skills are required.
• Project management skills are desired.
• For positions where Beaker support is a primary responsibility, Epic Beaker certification is required within 1 year of hire

• Bachelor's degree in computer science, computer programming, biology, Medical Technology, or a related major with 5 years of analysis experience in a hospital laboratory environment, and 3 years of clinical experience in a hospital or medical reference lab required.
• Master’s degree preferred.
• Excellent written and verbal communication skills required along with consensus-building skills and utilize a team approach.
• Must be an expert/proficient in at least one technology or system/application.
• Demonstrated expertise in clinical laboratory informatics.

• None