Senior Knowledge Analyst - Restaurant Digital Transformation at Boston Consulting Group

Locations: Dallas | Chicago | Denver

Who We Are

BCG pioneered strategy consulting more than 50 years ago, and we continue to innovate and redefine the industry. We offer multiple career paths for the world's best talent to have a real impact on business and society. As part of our team, you will benefit from the breadth and diversity of what we are doing today and where we are headed next. We count on your authenticity, exceptional work, and strong integrity. In return we are committed to supporting you in discovering the most fulfilling career journey possible-and unlocking your potential to advance the world. Knowledge@BCG consists of the Knowledge Team (KT), Data & Research Services (DRS) and Knowledge & Collaboration Solution (KCS). KT is a group of experts within respective fields or areas providing industry, functional and geographic expertise to consulting teams. KT members are aligned to Practice Areas, sometimes serving as members of case or project teams. KT offers insight into a topic or function derived from BCG's knowledge base and case/project experience. The members of our DRS team work alongside consulting team colleagues to bring advanced research capabilities to support projects and clients. KCS team is a cross-functional team equipping BCGers with internal and external knowledge resources and digital collaboration tools, enabling them to work smarter and with increased productivity

Practice Area

 

BCG’s Consumer Practice creates breakthrough strategies for clients across all consumer sectors, including Consumer products, Fashion & Luxury, and Retail. Our aspiration: BCG as the most influential company in the global consumer industry. The consumer environment and consumer behaviors are fundamentally changing as innovation and ecosystems continue to evolve. We work collaboratively to create profound and competitive impact at marquee clients. Inventing the future with the most-industry shaping ideas and capabilities.

What You'll Do

As a Senior Knowledge Analyst (SKA) within BCG's Consumer Practice Area, you will work in a growing global team, providing restaurant Industry expertise and insights whilst working together with case and proposal teams to provide knowledge assets, analysis and expert advisory. You’ll serve as a thought partner and content expert to case teams and topic/sector leaders, helping structure and solve complex issues.
 
Additionally, you will support your topic in developing existing & new intellectual property and knowledge assets. You will work on commercialization efforts for the topic/sector, in conjunction with business leaders, supporting marketing efforts, conferences and publications. As a Senior Knowledge Analyst you will assist with on-boarding, training and guiding junior colleagues and share best practices within the team.

BCG’s Consumer Practice is one of the firm's largest industry practice areas and keeps growing continuously across all regions. BCG’s Consumer practice creates breakthrough innovations for clients in four sub-sectors: consumer goods, retail, and fashion & luxury.

 

You're Good At

 

• Ability to work autonomously and with a strong entrepreneurial thinking spirit. The candidate will need to develop a strong business-building focus in order to operate/influence effectively senior stakeholders in an international matrix organization and identify where the Knowledge Team can be involved to better support case teams
• Solving client problems through formulating relevant research and/or analytical approaches in the restaurant Industry
• Codifying knowledge and maintaining assets and tools for the restaurant topic based on different client contexts
• Communicating with senior stakeholders, in a credible and confident way
• Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
• Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
• Ability to navigate complexity and ambiguity

What You'll Bring

• 2+ years of consulting experience in restaurant Industry required; candidates with consulting experience preferred
• In lieu of consulting experience, 3+ years minimum industry experience required; 4-6+ years of industry experience strongly preferred with experience in top QSR and CDR players in roles focusing in strategy and digitalization of the front-of-house and back-of-house, customer experience, loyalty, personalization strategy, etc.
• Bachelor's Degree required (advanced degree preferred)
• Fluency in English; other languages requested in certain locations
• Outstanding interpersonal and communication skills to interact with internal and external stakeholder while working in a global collaborative team environment

Who You'll Work With

As a Senior Knowledge Analyst, you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.

Additional info

The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight. BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business development and proposals and help to organize and codify the knowledge that enables BCG to deliver superior business value for its clients. Total compensation for this role includes base salary, annual discretionary performance bonus, contributions to BCG's Profit Sharing and Retirement Fund (PSRF), and a market leading benefits package described below. Some local governments in the United States require job postings to include a reasonable estimate of base compensation. We expect your total annualized compensation to be approximately the following:· In Denver the base salary is between $97,000 – $112,400 (USD); placement within this range will vary based on experience and skill level· In other locations, competitive pay is commensurate with the role and geography· Annual discretionary performance bonus between 0-16%· 5% Profit Sharing Retirement Fund (PSRF) contribution, increasing to 10% after two years of service. Contributions are vested immediately and there is no waiting period. All of our plans provide best in class coverage:· Zero dollar ($0) health insurance premiums for BCG employees, spouses, and children· Low $10 (USD) copays for trips to the doctor, urgent care visits and prescriptions for generic drugs· Dental coverage, including up to $5,000 in orthodontia benefits· Vision insurance with coverage for both glasses and contact lenses annually· Reimbursement for gym memberships and other fitness activities· Fully vested Profit Sharing Retirement Fund contributions made annually, whether you contribute or not, plus the option for employees to make personal contributions to a 401(k) plan· Paid Parental Leave and other family benefits such as elective egg freezing, surrogacy, and adoption reimbursement· Generous paid time off including 12 holidays per year, an annual office closure between Christmas and New Years, and 15 vacation days per year (earned at 1.25 days per month)· Paid sick time on an as needed basis *Employees, spouses, and children are covered at no cost. Employees share in the cost of domestic partner coverage #ta #bcgcareers #bcglife

Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, disability, protected veteran status, or any other characteristic protected under national, provincial, or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
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