Senior IT Project Manager - Enterprise Solutions - County of Riverside
Riverside, CA 92501
About the Job
The Riverside County Information Technology Department (RCIT) has an exciting opportunity for a Senior IT Project Manager to join their Enterprise Solutions Division.
The Senior IT Project Manager will manage and lead enterprise software IT projects from initiation through their completion. Project management responsibilities will include interacting with vendors and various internal and external stakeholders at different levels of the organization; managing several moving project parts simultaneously; and conducting risk mitigation throughout the project life cycle. The incumbent must be able to capture and document business processes and requirements from end-user input, for both new and existing systems, as well as document and deliver project related documents.
Positions in this class lead and manage all aspects of information technology projects, ensuring governance process adherence, project continuity, and stakeholder management with responsibility for developing project budgets, monitoring performance against financial parameters, and reporting on project status. This class is distinguished from IT Project Manager by the number, size, and complexity of the projects managed and the amount of discretion exercised over technical issues, problems, and resolutions.
The Riverside County Information Technology Department welcomes team players that embrace change, have a readiness for problem solving, and are passionate about delivering legendary products and services to apply! Successful candidates will utilize leadership skills, project management fundamental structure skills, sound judgment, and discretion to influence project teams and overall project success positively.
About Riverside County Information Technology
RCIT is a full-service provider of IT services including communications, development, security, infrastructure, desktop support, helpdesk, and datacenter services. Comprehensive systems support is also offered for email and messaging, smart phones, tablets, expert technical support, and production and test environments.
Meet the Team
RCIT promotes a culture of Team Players! People are at the center of everything in the department and it is a priority to work together for a balanced, work-life environment. Executive Leadership is customer-focused and employee-supportive in all things. It is a goal to create an environment where working hard can be fun and rewarding for everyone. The department continues to grow in effective and dynamic ways to cultivate business relationships while promoting efficiencies through innovations to "Empower people to reach beyond..."
EXAMPLES OF ESSENTIAL DUTIES
• Direct, review, and approve the preparation of project plans, managing all aspects of IT projects, including monitoring scope, milestones, dependencies, costs, and benefits through life cycle.
• Serve as the project lead over enterprise information systems projects requiring the support of multiple staff and the procurement/utilization of significant resources; provide professional leadership, supervision, and support for systems design and development projects; coordinate and collaborate with other project leads and teams.
• Plan and oversee multiple projects to completion; identify scope and objectives; identify deliverables and establish schedules and timelines; assign work to project teams.
• Coordinate and monitor vendor performance to ensure compliance with County standards and specifications; prioritize and schedule major activities to ensure the most effective use of staff and equipment.
• Collaborate with clients to define project scope and review project activities, recommendations, and outcomes; coordinate the use of project resources based on project specifications; communicate and manage relationships with end users, management at any level, staff, and vendors on project issues and status.
• Prepare project documents such as, but not limited to, Project Charter, Project Plan, Project Status Report, Risk Assessment Report, Meeting Agenda and Minutes, Work Breakdown Structure (WBS),scope of work, requirements, feasibility studies, cost/benefit analysis, and quality assurance and control standards; develop project work plans and schedules; monitor project resources including staff time, vendor work, and project budget.
• Provide professional leadership, supervision, and support for systems design and development projects.
• Manage and review project budgets and schedules and prepare progress reports to ensure compliance with project scope and agreement provisions; ensure that multiple projects are delivered on time, within budget, and to customer specifications.
• Identify and highlight risks and issues within the project and escalates appropriately; devise effective mitigation and escalation strategies for projects to address risks and issues.
• Manage, coordinate, plan, direct, and review the work of project personnel in all phases of work; define schedules for project implementation.
• Analyze alignment of project proposals to County objectives and strategies.
• Measure performance using appropriate project management tools and techniques.
• Optimizing and improving processes and the overall approach where necessary.
MINIMUM QUALIFICATIONS
Education:Possession of a Bachelor's degree from an accredited college or university in computer science, information systems, management, business administration, or closely related field. (Additional qualifying experience may be substituted for the required education on the basis of one year of full-time experience equaling 30 semester or 45 quarter units of education). Possession of a Project Management Professional (PMP) certificate from an accredited college/university or the Project Management Institute is required.
Experience: Ten years of industry and/or lead experience with five of those years in project management over multiple large complex software technology projects.
***Please Note : Proof of a Project Management Professional (PMP) certificate from an accredited college/university or the Project Management Institute is required. If qualifying using educa tional units, proof is also required by the closing deadline. Applications without proof of degree/educational units completed and/or a PMP certificate will not be considered. Please see "Supplemental Information" below for guidelines.***
Other Requirements:
Knowledge of: Project management principles, methods, and techniques such as organizing and managing a project, developing schedules, identifying critical paths, breaking down a project into individual tasks and delegating assignments to project staff; advanced principles, methods and techniques used in designing, developing, testing and implementing information technology systems; advanced methods and techniques of evaluating business requirements to provide technology solutions; principles, methods, and tools of quality assurance and quality control; government contracts, budgeting, and purchasing processes.
Ability to: Coordinate and administer large, complex information technology projects; plan, organize, and direct the work of technical experts; manage and administer program budgets; prepare or direct the preparation of complex plans, specifications, and comprehensive reports; perform difficult technical research, analyze situations accurately, and adopt effective courses of action; review, evaluate, recommend, and/or approve proposals and plans for complex IT projects and/or programs; analyze project management problems and develop implementation plans to effect changes; gather and analyze data, reason logically, draw valid conclusions and make appropriate recommendations; resolve technical problems and innovate more efficient use of IT resources; prepare concise reports and documents; establish and maintain effective working relationships with staff, customers, other employees and the public; communicate effectively with people at all organizational levels.
Preferred Qualifications (Desired Skills / Experience):
- Knowledge of Service Now's Portfolio Project Management (PPM) module.
- Experience or knowledge of accounting, including billing, and purchasing.
- Experience of working on PeopleSoft application upgrades.
SUPPLEMENTAL INFORMATION
Veterans' Preference: The County has a Veterans Preference Policy . Upload a copy of your (or your spouse's) Member-4 Form DD-214 (or NGB-22) indicating dates of service, and a copy of your spouse's letter of disability (if applicable) with your application. For privacy reasons, it is recommended that you remove your social security information from the document(s). A Human Resources Representative will review the materials and determine if you qualify for veterans' preference.
Education/Required Documents Guidelines: Upload a copy of any official/unofficial transcript(s), degrees, and/or related employment documents to your NeoGov account. If your education was completed outside of the United States, you will need to provide a copy of your Foreign Education Equivalency evaluation from a member of the National Association of Credential Evaluation Services (NACES) or Association of International Credential Evaluators, Inc. (AICE).
What's Next?To be considered for this exceptional career opportunity, please submit an application that reflects the years and months of employment and positions held as well as relevant work experience and skills.
This recruitment is open to all applicants. Applicants who are current County of Riverside employees and/or current employees of the Riverside County Information Technology Department may be considered before other applicants depending on the volume of applications received.
Qualified applicants may be considered for future vacancies throughout the County. Applications received prior to the closing date will be considered based on the information submitted so be sure to include all relevant work experience details in your application. Changes or alterations cannot be accepted. No late applications will be permitted.
Applicants who fail to provide information demonstrating they possess the position requirements may not be considered further in the application process. A description of job duties directly copied from the job classification or job posting will not be considered.
Based on the number of applications received, this posting may close without notice
All referred candidates must be interviewed by the Department with priority established by the order of eligible list type in the following order:
Reasonable Accommodation
The County of Riverside is committed to providing reasonable accommodation to applicants as required by the Americans with Disabilities Act (ADA) and Fair Employment and Housing Act (FEHA). Qualified individuals with disabilities who need a reasonable accommodation during the application or selection process should contact the recruiter for the position noted above. For additional information and/or to obtain the appropriate form for requesting a reasonable accommodation, please visit the Disability Access Office web page located at: http://dao.rc-hr.com/ .
MEDICAL/DENTAL/VISION INSURANCE: A choice of different medical, dental and visions plan are available to elect. The County provides a Flexible Benefit Credit contribution as governed by the applicable SEIU Memorandum of Understanding to contribute towards the cost of these plans.
Note: Employees on assignment through the Temporary Assignment Program (TAP) receive different benefits. See the list here .
MISCELLANEOUS RETIREMENT: County of Riverside has three retirement Tiers through the California Public Employees' Retirement System (CalPERS).
- Tier I (Classic Member - Formula 3% @ 60): Applicable to current and former County of Riverside local miscellaneous employees hired prior to 08/24/2012 and did not withdraw CalPERS contributions. The employee contribution is eight (8%) percent.
- Tier II (Classic Member - Formula 2% @ 60): Applicable to local miscellaneous employees 1) hired after 08/23/2012 through 12/31/2012; 2) Previously employed with another CalPERS contracting public agency or a reciprocal retirement system, with a break in service of less than six months between the separation date with the previous employer and the appointment date with the County of Riverside. The employee contribution is seven (7%) percent.
- Tier III (PEPRA New Member - Formula 2% @ 62): Applicable to CalPERS local miscellaneous new members hired on or after the implementation of the Public Employees' Pension Reform Act of 2013 (PEPRA) which took effect January 1, 2013. As of July 1, 2020, the employee contribution is 7.25% and subject to change annually.
A new member is defined as any of the following:
CalPERS refers to all members that do not fit within the definition of a new member as "classic members".
Contribution rates are subject to change based on the County of Riverside annual actuarial valuation.
Note:
This summary is for general information purposes only. Additional questions regarding retirement formulas can be sent to retirement@rivco.org or by calling the Benefits Information Line at (951) 955-4981,
Option 2.
If you have prior service credit with another CalPERS agency or within agencies, please contact CalPERS at (888) 225-7377 to determine which retirement tier would be applicable to you. CalPERS is governed by the Public Employees' Retirement Law. The Retirement Law is complex and subject to change. If there's any conflict between this summary and the law, the law will prevail over this summary.
DEFERRED COMPENSATION: Voluntary employee contribution with a choice between two 457 deferred compensation plan options.
VACATION ACCRUAL (Bi-Weekly Accrual):
0< 3 year = 80 Hours (10 Days)
4< 9 years = 120 Hours (15 Days)
10 or more years = 160 Hours (20 Days)
Maximum Vacation leave accumulation is 480 hours.
SICK LEAVE: Four (4) hours Sick Leave accrual per pay period with unlimited accrual.
HOLIDAYS: Normally 12 paid holidays per year.
BEREAVEMENT LEAVE: Allowed 5 days (3 days are County paid; 2 additional days can be taken from accrued Sick Leave balance).
BASIC LIFE INSURANCE: Equal to one times annual base salary not to exceed $50,000 of term life coverage. Premiums are paid by the County. Additional Supplemental Life plan is available for employee purchase.
DISABILITY - LONG-TERM DISABILITY (LTD): Benefit pays 66.67% of earnings to a maximum of $10,000 per month; 30-day waiting period; pays to age 65. Benefit can be coordinated with other available leave balances to provide up to 100% of pay.
POST RETIREMENT MEDICAL CONTRIBUTION: A monthly contribution is made by the County towards retiree health insurance offered through the County as governed by the applicable SEIU Memorandum of Understanding.
OTHER: There may be other benefit provisions as specified in the applicable Memorandum of Understanding. Please contact the recruiter listed on the job posting directly for more information.