Senior IT/OT Engineer - Stellix Global Services

About Stellix Global Services

Stellix Global Services enables our customers, from start-up through digital transformation and operational evolution, with expert business and manufacturing technology design, implementation, and lifecycle support. Our team members draw on deep operating and information technology expertise to support customers in their evolution to industry 4.0 and 5.0, enabling them to modernize and transform using IIoT, data, software, and enterprise-level technology strategies and services.

The Role

We are currently looking for a Mid- to Senior-level Systems Engineer to provide infrastructure, virtualization and other IT/OT project services for Emerson and third-party platforms. Projects will involve industrial networking and virtualization system builds or cloud-hosted solutions for DeltaV, Syncade, OSI PI, and other Level 2/3/4 applications, using VMWare and Emerson Virtual Studio solutions. Project and support assignments will vary, offering a wide range of engineering services experience and industry exposure within our ever-growing global end user base.

This engineer will join a collaborative and dynamic team of product specialists and IT/OT experts, and will help lead project delivery including design and consultation, system builds and integration, testing and commissioning. In-the-plant consultations and upgrades may be assigned as well. The ideal candidate will be able to advise customers on a wide range of IT/OT and virtualization platform recommendations that will solve customer pain, optimize performance and provide outcomes that support our clients' business goals.

How You’ll Be Successful

• Leverage your passion for technology and your customer-focused mindset to grow your customer relationships to a level of a trusted advisor, mapping IT/OT solutions that will solve our customers' complex automation system challenges and support their digital journey.
• Flexibility - May be called upon for coordination of other personnel and cross-functional teams to ensure the delivery of the overall results expected by the customer.
• Bring passionate team spirit and a commitment for excellence in all work product.
• Proactively drive and deliver project services via the lifecycle solutions portfolio, by driving services demand creation with your customer contacts, through technology adoption and realized customer outcomes. Candidate will be self-starting, responsive, innovative, with a problem-solving mindset.

What You’ll Do

• Assist the Lifecycle Solutions Lead Engineer with infrastructure network design, installation, commissioning and maintenance activities in a Microsoft OS environment, often utilizing either VMWare or HyperV virtualization platforms. Quickly move into a role of Technical Lead as assigned.

• Support design and build activities for Life Science customers and others in a Quality controlled methodology. May involve extensive documentation, internal testing, Factory Acceptance Testing, and Site Acceptance Testing. In many cases this will involve ASTM2500 verification-level delivery.
• Liaison with Dell, VMWare, VEEAM, Cisco, and other third-party partners.
• Troubleshoot IT/OT and automation control systems at the virtual, physical network, controller, and I/O level, in order to resolve customer problems in an efficient manner and keep their system running or the project on schedule.
• Support or lead customer factory acceptance testing, internal functional testing and site commissioning services as assigned.

• Work to improve the long-term growth of Stellix Global Services' Lifecycle Solutions infrastructure business through supporting business development, maintaining and improving customer relations and supporting internal programs for continuous improvement and efficiency.

• Travel: 20% travel within the Greater Boston area

What You’ll Bring

• BS Degree in Computer Systems, Chemical or Electrical Engineering or equivalent

• 4-8 years delivering industrial control system/infrastructure solutions as a systems and/or service engineer.

• Good working knowledge of systems, networking, and automation core platform.
• Experience with PLCs or Ignition

• Good working knowledge of virtualization environments and infrastructure, for VMWare or Hyper-V/Virtual Studio platforms. Familiarity with Dell, Cisco and other peripheral hardware is preferred.

• Strong communications skills and ability to interface with customers and adjust style to audience. Superb written communication.

• Normal business hours of 8:00 a.m. to 5:00 p.m. with regular and punctual attendance. Hybrid office/remote worker/client site locations. Rare occasions for after-hours support may be required.

• Cooperate with others to uphold Stellix Global Services' Total Customer Commitment.

Here’s What You’ll Get

• Highly competitive Medical and Dental Insurance
• Flexible Spending Accounts for medical expenses and dependent care expenses
• Unlimited Vacation
• 401(k)
• Employee Stock Ownership Plan (ESOP)
• Employee Referral Bonus
• Professional Development Reimbursement
• Paid Basic Life & Short-Term, Long-Term Disability Insurance
• Voluntary Benefits - Accident, Term Life, Whole Life Insurance
• Flu Shot Clinic & First Aid/AED/CPR Classes

Must be currently authorized to work in the United States.

Policy on Third-Party Unsolicited Resume Submissions: Please note that any third-party unsolicited resume submissions will immediately become the property of Stellix Global Services. SGS will not pay any fee to a submitting employment agency, person, or entity unless a signed agreement is established.

Please Note: Stellix Global Services is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, protected veteran status or any other characteristic protected by law.