Senior IT Manager - MoneyLion
New York City, NY
About the Job
MoneyLion is a leader in financial technology powering the next generation of personalized products and content, with a top consumer finance super app, a premier embedded finance platform for enterprise businesses and a world-class media arm. MoneyLion's mission is to give everyone the power to make their best financial decisions. We pride ourselves on serving the many, not the few; providing confidence through guidance, choice, and personalization; and shortening the distance to an informed action.
In our go-to money app for consumers, we deliver curated content on finance and related topics, through a tailored feed that engages people to learn and share. People take control of their finances with our innovative financial products and marketplace - including our full-fledged suite of features to save, borrow, spend, and invest - seamlessly bringing together the best offers and content from MoneyLion and our 1,100+ Enterprise Partner network, together in one experience. MoneyLion's enterprise technology provides the definitive search engine and marketplace for financial products, enabling any company to add embedded finance to their business, with advanced AI-backed data and tools through our platform and API. Established in 2013, MoneyLion connects millions of people with the financial products and content they need, when and where they need it.
About the Role
As a Senior IT Manager, you will be responsible to provide critical support and management to MoneyLion's core IT and third party SaaS platforms, as well as provide front line user support to all other teams in our New York City headquarters as well as remotely. MoneyLion is a rapidly growing company with a global workforce in the US and Kuala Lumpur, Malaysia. The objective of the role is to own the IT infrastructure and architecture, prepare for scale, and bring in automation to improve IT systems & responsiveness, and work to improve security and user experience.
This role requires that you be on-site at least 4 days per week in our New York City office.
Key Responsibilities
● Own and manage MDM setup and solutions (JAMF and Kandji, Microsoft Intune & Azure Active Directory).
● Management and procurement of IT assets including laptops & supporting hardware
● Own and manage vendor relationships for SaaS vendors.
● Manage and mentor a team of junior-mid level IT SysAdmins.
● Serve as a level 2 / level 3 support resource when needed for the global team
● IT project management for org-wide projects, including creating realistic timelines, stakeholder management, and resource management
● Management of key third-party SaaS systems such as Slack, Jira, Google Workspace, Okta, GitHub, etc.
● Management of IAM for core applications such as AWS, GitHub, Atlassian, etc via SSO.
● Configuration and administration of SSO applications across our fleet of Saas systems.
● Management of on-site network and WiFi infrastructure.
● Management/troubleshooting of on-site A/V and conferencing hardware.
● Work with the security team to maintain overall security posture within IT and third-party SaaS systems.
● Automating typical day to day tasks where possible to streamline organizational efficiency.
About You
- Minimum of 8+ years of experience in IT, with a significant portion in leadership or management roles.
- Proven experience in managing IT projects, including planning, execution, monitoring, and closing projects.
- Experience in managing a global team with members across different timezones and cultures.
- A broad understanding of software development, network architecture, data management, and cybersecurity.
- Experience with administering/managing AWS, GitHub.
- Familiar with DevOps practices such as IaC using Terraform, ArgoCD, etc.
- A bachelor's degree in Computer Science, Information Technology, or a related field.
- ITIL certification and ITSM experience is beneficial to the role.
- Networking certification would be useful for the role.
- Strong leadership skills to guide IT teams and projects towards successful completion.
- Excellent communication skills for interacting with both technical teams and non-technical stakeholders.
- Ability to develop strategic IT plans that align with the organization's goals.
- Experience in managing IT budgets, including capital expenditure and operational spending.
- Strong analytical and problem-solving skills to tackle complex IT challenges.
- Experience in negotiating with and managing vendors, including software providers and hardware suppliers.
- Adaptable and open to learning new technologies.
- Ability to work collaboratively with various teams within the organization.
- Having a strong ethical compass and sense of judgment, given the increasing concerns around data privacy and security.
- Understanding of SOC2, SOX, and any other compliance regulation requirements that are applicable to a financial organization.
- Ability to identify, assess, and mitigate IT risks.
- Commitment to continuous improvement through innovation and staying updated with emerging tech trends.
The annual base salary for the Sr. IT Manager is expected to be between $150,000 to $175,000. Base salary is one component of MoneyLion's total compensation package, which includes, 401(k) match, multiple health insurance options, disability coverage, life insurance, and unlimited paid time off for salaried positions. Actual salaries will vary based on a candidate's qualifications, experience, skills, and competencies related to the role.
What We Value
We value growth-minded and collaborative people with high learning agility who embody our core values of teamwork, customer-first and innovation. Every member of the MoneyLion Pride is passionate about fintech and ready to give 100% in helping us achieve our mission.
Working At MoneyLion
At MoneyLion, we want you to be well and thrive. Our generous benefits package includes:
- Competitive salary packages
- Comprehensive medical, dental, vision and life insurance benefits
- Wellness perks
- Paid parental leave
- Generous Paid Time Off
- Learning and Development resources
- Flexible working hours
MoneyLion is committed to equal employment opportunities for all employees. Inside our company, every decision we make regarding our employees is based on merit, competence, and performance, completely free of discrimination. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. Within that team, no one will feel more "other" than anyone else. We realize the full promise of diversity and want you to bring your whole self to work every single day.