Senior IT Business Analyst - Digital Platforms - Herc Rentals Inc

If you are currently an employee of Herc Rentals, please apply using this link: Herc Employee Career Portal

Founded in 1965, Herc Rentals is one of the leading equipment rental suppliers in North America with trailing twelve month total revenues of nearly $3.3 billion as of September 30, 2024. Herc Rentals' parent company, known as Herc Holdings Inc., listed on the New York Stock Exchange on July 1, 2016, under the symbol "HRI." Herc Rentals serves customers through approximately 439 locations and has approximately 7,700 employees in North America.

Job Purpose

Herc Rentals is looking to add a Sr IT Business Analyst to support the Digital Platforms team. You will be responsible for understanding the changing technological needs of the business, testing functionality, documenting results, supporting communication between relevant groups and stakeholders, and capturing requirements needed to initiate the change. To be successful in this role you should have holistic thinking, great communication skills, and strong business and service orientation.

How you will make a difference:

• Identify any defects and/or potential quality issues per defined processes and escalate potential quality issues immediately to management.
• Be the liaison between teams working as an intermediary who helps support and translate needs across business units and functions.
• Partner with development and technical teams to ensure that they understand the specifications, conduct business process modeling and generate applicable scenarios for the testing team.
• Drive investigations by validating and translating business requirements into functional requirements (what) and solutions (how) and contribute throughout the enhancement and new development process with analysis, solutions, user acceptance testing and training.
• Support new product offerings and digital transformation initiatives for customer facing functionality including leading edge technologies like IoT, Telematics, and native mobile applications

What you will do...

• Create test plans, and execute the plan and following all activities to ensure all the objectives are met, and the solution works as expected.
• Support key internal and customer facing applications
• Assist in management of our external vendors
• Assist the Telematics team with overall day-to-day projects including, producing meeting minutes, and ensuring that project objectives are achieved within time/cost/quality constraints.
• Assess current capabilities and document and translate business requirements.
• Manage/track multiple tasks effectively and efficiently.
• Develop and provide project status updates.
• Participate in quality management reviews, to ensure designs, prototypes and other work products satisfy requirements
• Create logs to document testing phases and defects.
• Provide analysis and metrics as necessary to monitor performance and success of current and future product implementations.
• Assist Project Management with overall day-to-day management of multiple projects including maintaining accurate project plans, producing meeting minutes, and ensuring that project objectives are achieved within time/cost/quality constraints.
• Ensure project documentation is up to date and accessible to others, as required.
• Plan and manage internal and external project communications, make certain of effective exchange of project information, status, issues, risks, and deliverables.

Requirements

• Bachelor's Degree in MIS or related field
• 2 to 5 years of experience working in an IT environment with QA, application development, requirement gathering, and analysis of data
• Understanding and experience in IT functional analysis, business process, use cases, functional design/architecture and functional specification documentation
• Formal training in disciplines of Business Analysis and/or Project Management

Skills

• Software QA processes and tools
• Strong MS Office Skills (Excel, Visio, PowerPoint, Word)
• Jira and Confluence
• Microsoft Access and/or SQL experience strongly preferred
• Ability to communicate technical ideas and concepts effectively, both orally and in writing
• Must be very organized and self-motivated / independent worker with keen attention to detail and follow through
• Must be able to meet critical deadlines for high visibility projects and work constructively while under pressure
• Ability to effectively prioritize and execute tasks in a high-pressure environment
• Able to document and articulate business requirements
• Able to work in structured IT environment and follow compliance and change control processes

Req #: 61212

Pay Range: Based on qualifications

Please be advised that the actual salary offered for any position is subject to the company's sole discretion and may be influenced by various factors, including but not limited to the candidate's qualifications, experience, location, and overall fit for the role.

Herc Rentals values its employees and provides excellent compensation and benefits packages which are not limited to the following.

Keeping you healthy
Medical, Dental, and Vision Coverage
Life and disability insurance
Healthcare spending account
Smoking Cessation Program
Weight Loss Program
Herc Life Wellness Program

Building Your Financial Future
Company matched Pension Plan
Employee Stock Purchase Program
Registered Retirement Savings Plan
Non Registered Savings Plan
Tax Free Spending Account (TFSA)

Life & Work Harmony
Paid Vacation Time Off (Minimum 3 weeks)
Paid sick days
Military leave
Employee Assistance Program (EAP)
Adoption Assistance Reimbursement Program
Tuition Reimbursement Program
Mechanic Tool reimbursement of up to $500 per year
Auto & Home Insurance Discounts

Protecting You & Your Family
Life Insurance
Supplemental Life Insurance
Accidental Death & Dismemberment Insurance
Disability Insurance
Critical Illness Insurance
Accident Insurance

Herc Rentals is an equal opportunity employer