Senior Instock Manager, Books - Amazon

Description The Amazon Books Operations Team is looking for a bright, enthusiastic, and analytical candidate with a ability to solve problems and simplify processes. The Senior Instock Manager position offers a dynamic introduction to our online retail business and a training ground for future success focused on operations and supply chain management. The Inventory Specialist supports the team that works directly with strategic vendors to help improve their success at Amazon by building and nurturing an operational partnership. The Inventory Specialist will help to create an engaging experience for our vendor partners by driving issue resolution in a timely manner. The ISenior Instock Manager candidate will have the opportunity to identify improvements in our vendors' supply chains, invent solutions for improvement and pro-actively identify potential issues before they surface. Our environment is fast-paced and requires someone who is flexible, detail-oriented, and has strong follow-through. This position offers an exciting introduction to a top tier global company, supply chain management and e-commerce, serving as a broad training ground for future success. Responsibilities The Senior Instock Manager role will be responsible for the following: - Root causing and resolving operational exceptions such as out of stock products, missing site offers, supply chain disruptions, etc. - Handle the day-to-day volumes of the assigned tasks and ensure the given SLAs (Service Level Agreement) are met per quality standards. - Developing and updating reporting focused on key operational performance indicators. - Work Schedule would be 8am PST to 5pm PST (Mon-Fri). - We follow Amazon's global guidance on RTO Basic Qualifications - 5+ years of with Excel experience - Bachelor's degree, or 5+ years of professional or military experience - Experience working with complex data sets - Experience communicating results to senior leadership Preferred Qualifications - Knowledge of statistics or other analytical techniques - Experience with SQL Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.