Senior Inside Sales Representative (Account Manager) - Wolters Kluwer

The Account Manager for Wolters Kluwer (WK) Legal and Regulatory is responsible for sales & retention activities in defined territories to support the execution of the Wolters Kluwer Legal & Regulatory sales strategy. You will be responsible for building and maintaining effective long-term relationships and ensuring a high level of satisfaction with your clients. Work with Healthcare Providers, Payers, Consultants, Insurance Companies, Corporations and State/Local Government Agencies to sell and maintain Wolters Kluwer Healthcare Regulatory & Coding Solutions. **_This position will work from a remote office and can be based anywhere in the U.S._** **Essential Duties and responsibilities** + Negotiate contracts and close agreements to maximize profits + Manage a portfolio of accounts to achieve long-term success + Own and coordinate all sales activities + Serve as the lead point of contact for all customer account management matters + Manage regular communications with customers to ensure needs are met, address account problems/concerns and or suggestions. + Build and maintain strong, long-lasting client relationships + Proactively pursue step-up sales to existing customers to ensure that the subscription levels support customer usage. + Work with paired Account Executives to ensure customer success, retention and to identify new business opportunities + Develop trusted advisor relationships with key accounts, customer stakeholders and executive sponsors + Track and analyze sales statistics based on key quantitative metrics + Leverage extensive industry, product, and customer knowledge to ensure customer satisfaction and renewal rates + Utilizes sales tech stack including Outreach.io, Chorus.ai, ZoomInfo, LinkedIn/LinkedIn Sales Navigator, etc. in daily sales & retention workflow + Maintains current records within SalesForce.com in accordance with company policies and expectations + Ability to network and expand network of contacts within each assigned account + Performs other duties as assigned by supervisor **Education:** + Bachelor's Degree in Business or related discipline or equivalent experience **Experience:** + Proven track record of exceeding sales and retention targets + Solid understanding of business, financials, products/services and the market, preferably with a reputation for providing a level of expert knowledge within your industry. + Strong people skills, including the ability to partner both internally and externally + Ability to manage own territory/account and monitor resources accordingly + Closing skills + Demonstrated experience conveying value proposition to clients + Excellent presentation skills + Intermediate to advanced Microsoft Office Suite knowledge and experience (Word, Excel, PowerPoint, and Outlook). + Experience utilizing Customer Relationship Management software. **Other Knowledge, Skills, Abilities or Certification** s: + Previous experience with SalesForce.com - Preferred + Previous experience with Outreach.io - Preferred + Previous Account Management experience with a cloud based/SaaS solution - Preferred **Travel requirements** + Some domestic travel required <10% EQUAL EMPLOYMENT OPPORTUNITY Wolters Kluwer U. S. Corporation and all of its subsidiaries, divisions and customer/business units is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.