Senior Human Resources Operations Specialist - Huntersville, NC - NSI INDUSTRIES

Huntersville, NC

About the Job

Focused on the electrical, network infrastructure and HVAC markets, NSI Industries continues to outpace the industry in unprecedented growth. We are all about Making Connections, and we know our future success depends on the collective talents and experiences of our people and their ability to come together for our customers and communities. With locations across North America, NSI has the size and breadth to provide opportunities to grow and develop. If you’re looking for a dynamic, fast-paced and growing workplace to continuously learn and thrive, we want to hear from you!

We are looking for a Senior Human Resources Operations Specialist who will be essential to the success of our HR Service Center and the broader HR organization. This role will manage all aspects of the employee life cycle, including onboarding, offboarding, and everything in between. Additionally, it will support key annual HR processes such as performance management, compensation planning, and more. The Specialist will also play a critical role in our HRIS platform, supporting process design and testing. This position requires comprehensive knowledge in these areas and the ability to execute both strategic and tactical responsibilities.

This is not just a position but a hands-on role. The Senior HR Operations Specialist will actively implement and optimize key HR process areas and serve as a strategic partner to site HR Business Partners. This role is required to be onsite at our Huntersville, NC location.

Tasks included but not limited to:
Onboarding Processes

Centralize onboarding from offer accept to-day-one
Oversee and continually improve onboarding processes across all locations and functions
Work with cross-functional teams to create and maintain comprehensive onboarding schedules
Develop and update onboarding materials and resources
Implement improvements based on feedback and metrics
Ensure consistency in onboarding experience across locations
Monitor onboarding effectiveness through regular audits and feedback collection
Ensure accurate data is recorded

Offboarding Processes

Support respectful exits from the organization
Manage unemployment claims
Manage transition out support and vendor

Program Support

Performance Management – in conjunction with Manager of Talent design yearly forms, execute training, monitor progress, and more
Compensation Planning – monitor completion, support managers, create roll up of spend for approval, and more
Benefits Enrollment – support the Benefits Manager in preparing for open enrollment, reconcile annual invoices, respond to employee/manager inquiries, and any compliance reporting.

People Leader Advisory Support

Support employee relations by guiding conflict resolution and policy adherence
Assist in driving performance management processes and coaching managers
Ensure compliance with federal, state, and local employment laws

Additional Responsibilities:

Identify and evaluate state-of-the-art technologies to optimize self-service capabilities
Coordinate HR-led training sessions on key topics
Manage HR projects from planning through execution
Continuously review and evaluate internal operating processes for effectiveness

Qualifications:

Education & Experience

Bachelor's Degree in Human Resources, Business Administration, or related field or relevant experience
Professional certification (SHRM-CP, PHR) a plus but not required
5-7 years of progressive experience in human resources, with demonstrated expertise
Experience in a manufacturing or multi-location setting is preferred

Technical Skills

Advanced proficiency in HRIS platforms (such as ADP Workforce Now or comparable systems)
Strong data analysis capabilities and experience with HR metrics
Proficient in Microsoft Office Suite

Professional Competencies

Strong analytical and problem-solving skills with the ability to draw insights from data
Excellent written and verbal communication skills
Demonstrated ability to build relationships across all organizational levels
Strong project management capabilities
Detail-oriented with excellent organizational skills
Ability to work independently and as part of a team
Change management expertise
Customer service orientation

Additional Requirements

Must be results-oriented with demonstrated follow-through
Ability to manage multiple priorities in a fast-paced environment
Strong business acumen and strategic thinking capabilities
Proven track record of process improvement and innovation
Onsite required at Huntersville, NC office

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NSI Industries maintains a drug-free workplace and requires all employees to complete and pass a pre-employment drug screen and background check.

NSI Industries is proud to be an EEO employer M/F/D/V.

NSI Industries is an equal opportunity employer and, as such, affirms in policy and practice its commitment to recruit, hire, train, and promote, in all job classifications, without regard to race, color, creed, religion, sex, gender, age, national origin, marital status, sexual orientation, gender identity, gender expression, citizenship, eligible veteran status, disability, or any other status protected by law.

Source : NSI INDUSTRIES