Senior HR Systems Administrator - Sodexo

Do you possess strong leadership skills and enjoy managing technical processes and projects? 

Sodexo has an exciting opening for a Senior Human Resources Systems Administrator to join our team.

This is a fully remote position. Candidates may reside anywhere within the United States. 

The Senior Systems Administrator will be responsible for the technical administration of HR systems supporting all HR Compensation function. This role leads, supports and administers technical projects and programs. Projects that will be managed under this position require full project life cycle expertise and collaboration throughout NORAM HR, the Global HRIS team, IS&T, and with segment teams and business partners. The incumbent will be considered the Subject Matter Expert within the compensation module of Success Factors. 

 
This position will possess technical expertise to effectively manage compensation campaigns, troubleshoot, implement new systems, drive conversions and liaison with applicable vendors to identify and resolve technical issues in the system. This position will also work closely with division administrators and manage the security roles and domain assignment for those administrators. This position will also serve as an escalation resource for troubleshooting and customer service support for users. They will be responsible for creating and maintaining policies and procedures for the system, aligning system processes with business needs; leading the direction to ensure customer satisfaction and business success. Additionally, they will maintain a service delivery model that provides effective self-service, help desk, and escalation within resource limitations. 

Key responsibilities include:  

• Lead systems administration, responsible for the design, planning, implementation, and maintenance of the systems and related processes. Possess, maintain and develop technical expertise to effectively implement new systems and maintain current systems. Responsible for taking the initiative to research new technology, both internal and external to Sodexo, applying the new knowledge to our business processes.

•  Project lead for Compensation technical projects, of significant scope requiring full project life cycle including requirements, design, development, conversion, testing and deployment. All projects are technical in nature and require significant technical knowledge and experience. Regularly coordinates with Global team and influences related global projects and or processes.  

• Builds vendor relationships driving conversions and liaison with applicable vendors to identify and resolve technical issues in the system. 

• Responsible for aligning system processes with business needs; leading the direction to ensure customer satisfaction and business success. Provide consultative services to learning teams on the feasibility of system support for proposed training programs and technical capabilities. 
   

• Maintains a service delivery model that provides effective self-service, help desk, and escalation within resource limitations. Is responsible for creating and maintaining policies and procedures for the system with a focus on effectiveness and efficiency. Serves as an escalation resource for troubleshooting and customer service support for users.  

This position will possess technical expertise to effectively troubleshoot and resolve technical issues in the system. This position will also work closely with division administrators and manage the security roles and domain assignment for those administrators. 

Key qualifications include: 

• Bachelor's degree or equivalent experience 
• Minimum 3 years’ experience working in HR system administration.
• Proactive, solution driven technical experience in SuccessFactors (especially the Compensation module) 
• Project Management experience 
• Strong technical requirements documentation and communication skills
• Bilingual English/French a plus  

Sodexo offers a full array of benefits including paid time off, holidays, medical, dental, vision, 401K and access to ongoing training and development programs, tuition reimbursement, plus health and wellness programs. 

Not the job for you? 
At Sodexo, we offer positions that support a variety of career goals working in diverse business segments, including Corporate Headquarters, Corporate, Schools, Universities, Government and Agencies, Healthcare, Senior Living and Sports and Leisure locations across the United States. Continue your search today. 
 
Working for Sodexo: 
How far will your ambition, talent and dedication take you? Sodexo fosters a culture committed to the growth of individuals through continuous learning, mentoring and career growth opportunities. 

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