Senior Housekeeper ORR - Upbring

About Upbring 

At Upbring, we are servants on a mission to break the cycle of child abuse. We are warriors, brave as the thousands of Texas Children and families we serve. We stand up for those who can’t speak for themselves. We are a family who values innovation, empathy, patience, understanding and trustworthiness.

About our Children's Shelters

Many children begin life in the face of serious challenges. Instead of playing pretend and imagining grand adventures, unaccompanied children face perilous conditions alone as they travel to unfamiliar countries, leaving home and loved ones behind to escape war and violence. Our children’s centers, operated through a grant from the Office of Refugee and Resettlement (ORR), provide safety, stability and wraparound services. We help children grow into adults who have received love and kindness, instead of only violence and chaos.

What You'll Do

The Senior Housekeeper is responsible for performing housekeeping duties throughout the facility/building to create a clean, sanitized, and safe environment for the children and the staff.   The overall goal is to maintain and create an inviting environment for the  UC , families, and staff. 

Our Upbring staff members are servant-leaders in the pursuit of breaking the cycle of child abuse and empowering others to do the same through example while embodying our core values: We are Warriors. We are Servants. We are Family.

All Upbring Children's Shelters employees must comply with ORR's vaccination mandate. 

All staff must be able to show proof of immunity to vaccine-preventable diseases transmitted by the respiratory route if working directly with unaccompanied children (UC). Medical and Religious exemptions may be requested after an offer of employment is accepted. 

We Are Warriors | We Set the Standards for Child Welfare

Work Standards 

• Perform general housekeeping duties, such as cleaning and sanitizing common areas, restrooms, windows, walls, carpet, mopping, vacuuming, emptying trash receptacles, dusting and polishing furniture and fixtures. And sweeping per the assigned cleaning schedule.
• Spot clean and maintain UC and common areas, as needed
• Dust furniture, baseboards, equipment, and other items in safe manner always
• Provide the general cleaning supplies and equipment at the end of the shift
• Clean equipment and store general cleaning supplies
• Regularly inspect work to ensure cleanliness and proper sanitization in accordance with department standards
• Ensure the environment is always free of hazardous chemicals or cleaning products; maintain the environment in a manner that is safe for UC and staff
• Manage, and maintain a weekly, monthly, and annual cleaning schedule to ensure facility/building meets cleaning, sanitary, maintenance, and safety standards
• Monitor and assign housekeeping staff to cleaning areas
• Perform all cleaning duties using the proper supplies, equipment, and chemicals; seek assistance from facility manager when needed
• Other duties and projects as assigned

Communication  

• Report all accidents and incidents to the facilities manager in a timely manner; notify the facility manager regarding the need for major facility/building issues

We Are Servants | We Help Others

Teamwork

• Work closely with the Facilities Manager to maintain appropriate inventory of housekeeping supplies
• Work closely with the Facilities Manager to examine UC living areas, halls, common area, and lobbies to determine repair or replacement of furniture, lights, or equipment
• Assist facility manager with the evacuation of UCs and staff during emergency situations
• Provide on-call assistance when needed
• Work closely with the Facility manager and the team to ensure department operations are working effectively and efficiently and department goals and objectives are being met

We Are Family | We Are Passionate & Compassionate

Building Relationships

• Develop and maintain positive working relationships with management, the facilities management team, facility staff, contractors, sub-trade contractors, and volunteers to ensure housekeeping duties are being executed to meet expectations and are completed on time
• Work as team player and exhibit professional behavior and a positive attitude with both internal and external clients that reflects positively on the Agency and is consistent with Agency policies and practices
• Actively participate in exhibiting cultural awareness and sensitivity when interacting with , UC , staff, and the community

Minimum Qualifications

• Must be at least 21 years of age
• 1-year housekeeping or janitorial experience
• Previous supervisory experience

Knowledge, Skills and Abilities

• Ability to handle an emergency with or without supervision
• Ability to prioritize and complete assigned tasks and unplanned requests during shift
• Strong written and verbal communication skills
• Good time management and organizational skills with the ability to complete multiple tasks
• Strong people and interpersonal skills with the ability to work with diverse groups of people
• Ability to see the different colors, shades, and brightness; ability to see objects in very bright or dim light

Preferred Qualifications

• High School diploma or equivalent
• Bilingual in English and Spanish (based on service populations and area)
• 2-year housekeeping or janitorial experience

Perks at Upbring

• Competitive PTO & paid holidays 
• Health, dental, vision insurance & more! 
• 403(b) Plan
• Employee Assistance Program
• 24/7 access to telemedicine and counseling services 
• Discounted Gym Memberships
• Donated Leave Program 

Physical Demands & Work Conditions

• This position will require constant bending, kneeling, twisting, stretching, and reaching, frequent walking, sitting, and standing for long periods of time
• Position works in a child facility and has constant exposure to children
• Lift, push, pull, move up to 50 lbs. and use equipment and/or work with other team members to move, push, pull, t lift up to 100 lbs.

The physical requirements for this position with or without reasonable accommodation are representative of those that must be met by an employee to successfully perform the essential functions of this position. While performing this position the employee with or without reasonable accommodation should have the ability to walk, stand, sit, kneel, speak, and hear with aid, see, read, reach with arms and hands, lift and/or move up to specified weight, and use equipment that is essential to performing the job, such as a computer, copier, fax machine, telephone, and automobile, if applicable. Specific vision requirements of this position may include color vision, seeing things close up, and the ability to adjust focus.

Diversity. Equity. Inclusion. Belonging 

We are a diverse and inclusive Organization that recognizes our strength is in the efforts of our selfless warriors. Honoring and recognizing the value and dignity of all individuals is the cornerstone of our agency. The more diverse the individuals, thought processes and lived experiences, the greater the opportunity is to combine unique perspectives to make a greater impact. Our trust, respect, and appreciation for one another is demonstrated through our communication, celebration of progress and

Upbring is an Equal Employment Opportunity/AA Employer and does not discriminate on the basis of race, color, ancestry, religion, age, sex, sexual orientation, gender, gender expression, gender identity, pregnancy, marital status, national origin, genetic information, physical or mental disability, military or veteran status.