Senior Health Informaticist - UHIN

About UHIN

What if you could use your talent to have a positive impact on healthcare? As a nonprofit, Utah Health Information Network, UHIN for short is a health information technology (HIT) company that is making a difference by breaking down the barriers & inefficiencies that exist in healthcare. We offer affordable technology products that allows providers, payers, and patients to securely run their business, take care of patients, and improve affordability.

Why work here? We are an innovative organization recognized for being one of the nation's leaders in standardized information exchange. So how do we do it? It's no secret, we owe the past 30 years of our success to our outstanding and talented team members.

How is Our Technology Used? We aggregate, transform, and exchange large amounts of healthcare data. Our data significantly helps the biggest healthcare organizations in the world make decisions.

Additional Information

No Travel requirements.The position has remote and flex-work policies.Disability accommodations.We are technologists and innovators committed to the pursuit of equitable healthcare. But health equity is not possible without representation. Our commitment to diversity goes beyond demographics or checking boxes. Our people must reflect the diverse identities, experiences and backgrounds of the communities and customers we serve – because that's what our society, colleagues and communities deserve.This position may be exposed to PHI on a regular basis; however, only accesses the minimum necessary for completing tasks. In doing so, this position must comply with all UHIN Policies and Procedures with specific regard to PHI Privacy and Security sections and maintain confidentiality regarding the information being processed, stored, or accessed by the network.

Job Summary

The Senior Health Informaticist position is responsible for managing the daily operations of the Clinical Health Information Exchange (CHIE), ensuring optimal performance while swiftly addressing any issues, bugs, or necessary enhancements. The position will serve as a vital link between business and technical teams, as well as engage with customers to facilitate seamless data exchange within the CHIE. Key responsibilities include:

? serving as the project manager for integration tasks, coordinating with multiple teams, including Customer Success, Enrollment, and Integration Engineering teams, to facilitate the onboarding of diverse healthcare organizations with varying data formats.

? ensuring compliance with nationally accredited healthcare standards,

? maintaining adherence to UHIN's security and privacy practices, and

? being the primary liaison between customers and the internal teams throughout the onboarding process and issue resolution.

Qualifications - Education, Experience and Skills

Education:

Bachelor's degree in public health, health informatics, healthcare administration, data science, data analytics or a related field, with at least three years of relevant experience in interoperability and health information exchange within the healthcare industry.

Experience:

3 or more years experience in a health related field

3 or more years experience with healthcare interoperability

Required qualifications:

Skills and Abilities:

? Be a team player who works across teams and functions

? Excellent verbal and written communication and presentation skills

? Project management experience

? Knowledge of Health Information Exchanges

? Understanding of security, privacy & compliance within an IT or healthcare company

? Knowledge of healthcare interoperability exchange standards HL7, CDA, FHIR combined with RESTful APIs, USCDI

? Working knowledge of SQL/query languages.

? Knowledge of vocabulary and coding standards including ICD-10, LOIC, SNOWMED-CT, CPT

? Act to support UHIN's mission; develop and maintain the trust of our community of members.

? Follows direction from supervisor but also able to prioritize assigned tasks.

? Actively holds self-accountable to commitments and is able to regularly communicate this accountability to manager

? Working knowledge of healthcare (HIPAA Regulations, PHI, etc.)

? Excellent documentation skills with strong attention to detail and well organized

? The ability to listen to and understand information and ideas presented through spoken words and sentences.

? The ability to read and understand information and ideas presented in writing.

? The ability to communicate information and ideas in speaking so others will understand.

? The ability to communicate information and ideas in writing so others will understand.

? The ability to come up with a number of ideas about a topic (the number of ideas is important, not their quality, correctness, or creativity).

? The ability to come up with unusual or clever ideas about a given topic or situation, or to develop creative ways to solve a problem.

? The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.

? The ability to apply general rules to specific problems to produce answers that make sense.

? The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).

? The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations).

? The ability to generate or use different sets of rules for combining or grouping things in different ways.

? The ability to choose the right mathematical methods or formulas to solve a problem.

? The ability to add, subtract, multiply, or divide quickly and correctly.

? The ability to identify or detect a known pattern (a figure, object, word, or sound) that is hidden in other distracting material.

? The ability to concentrate on a task over a period of time without being distracted.

? The ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources).

? The ability to see details at close range (within a few feet of the observer).

? The ability to identify and understand the speech of another person.

? The ability to speak clearly so others can understand you.

? Understanding written sentences and paragraphs in work related documents.

? Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

? Communicating effectively in writing as appropriate for the needs of the audience.

? Talking to others to convey information effectively.

? Using mathematics to solve problems.

? Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.

? Understanding the implications of new information for both current and future problem-solving and decision-making.

? Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.

? Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

? Being aware of others" reactions and understanding why they react as they do.

? Adjusting actions in relation to others" actions.

? Persuading others to change their minds or behavior.

? Bringing others together and trying to reconcile differences.

? Teaching others how to do something.

? Actively looking for ways to help people.

? Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

? Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.

? Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.

? Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.

? Knowledge of applications and programming.

Mental and Physical Requirements:

? The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

? Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

? Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls and reach with hands and arms.

? Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus.

? The employee may be required to push, pull, lift, and/or carry objects up to 40 pounds.

? The noise level in the work environment is usually moderately quiet.

Preferred qualifications:

? Proficiency in Google BigQuery's serverless architecture and columnar storage, with skills in writing and optimizing SQL queries. Familiarity with querying large datasets, and utilizing advanced SQL functions like arrays and structs.

? Knowledge of networking protocols (e.g., TCP/IP, VPN, SFTP) and principles for secure and efficient data transmission across healthcare organizations.

? Experience with cloud platforms such as AWS, and Google Cloud.

Job Responsibilities & Duties

? Serve as the subject matter expert for UHIN's CHIE platform and its comprehensive suite of services, including portal access, alerts and results delivery, Master Person Index (MPI), and healthcare data standards such as HL7 v2.x, FHIR, and terminologies like LOINC, SNOMED-CT, and USCDI.

? Work closely with the CHIE Director to meet UHIN's goals, objectives, and key performance indicators for the CHIE platform.

? Engage with new healthcare organizations, clinics, providers, health plans, and other stakeholders to assess their needs and seamlessly onboard them into the CHIE platform.

? Test, enhance, monitor, troubleshoot, and maintain existing interfaces with data contributors and consumers, ensuring end-user needs are met.

? Monitor data quality in the CHIE platform, identifying and resolving inconsistencies or errors to ensure data accuracy and reliability.

? Provide guidance to the customer support team to equip them with the knowledge and skills necessary to train CHIE customers in effectively utilizing the platform for timely access to patient data.

? Analyze data utilization patterns to identify areas for improvement and optimize the efficiency of the CHIE platform.

? Support integration engineers in addressing technical complexities related to integrating diverse EHR systems and data formats.

? Manage implementation tasks by ensuring projects stay on track, facilitating cross-team collaboration, tracking progress against deliverables, and adjusting schedules to accommodate unforeseen challenges.

? Write complex SQL queries to retrieve, analyze, and interpret data from relational databases and cloud data platforms (e.g., Google BigQuery), contributing to troubleshooting and quality improvement efforts.

? Continuously identify opportunities for process improvement by monitoring CHIE performance, detect data flow bottlenecks, and propose technical or workflow solutions.

Benefits

Flexible work-life balance with plenty of PTO

Benefits package (Medical, Dental, Life, 401k Match)Fully stocked break room free of charge, employee weekly lunchFully remote or HybridHybrid schedule (collaboration days onsite come Mondays and Tuesdays and then remote)Monthly reimbursement for data plan Gym discount for employees Welcome you into one of the best company cultures!The pay range for this role is:69,000 - 86,000 USD per year(Remote - United States)

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