Senior Group Sales Manager - The Ned & Ned's Club

Role: Senior Sales Manager

Reports to: Director of Sales

Who We Are…

Welcome to The Ned NoMad, a sophisticated members' club and hotel nestled in the heart of New York City. As the first international outpost of The Ned, we proudly opened our doors in Summer 2022, following the iconic debut of The Ned London in 2017.

The Property…

Set in the historic Johnston Building, formerly the NoMad Hotel, our property boasts a rich legacy dating back to 1903. With design expertise from the Soho House Design team, we've lovingly preserved the building's original charm while infusing it with a fresh, contemporary style.

At The Ned NoMad, we offer an eclectic mix of exclusive and public spaces, including 167 elegantly appointed bedrooms and suites, a lively rooftop bar and terrace restaurant, a first-floor bar, grill, and lounge, and nightly live entertainment at The Atrium Stage. Our public dining options include Cecconi’s, a modern-day classic Italian restaurant inspired by mid-century Trattorias, and Little Ned, a chic spot for handcrafted cocktails and bar classics with views of the Empire State Building.

The Role…

We are on the lookout for a dynamic Senior Sales Manager to join our team and report directly to the Director of Sales. In this role, you'll thrive in our fast-paced environment, juggling multiple tasks and projects with flair, efficiency, and independence.

Our culture is one of vibrant energy paired with unwavering support. We’re seeking an individual who excels in collaboration, communicates effectively, and is deeply committed to delivering exceptional service. Your attention to detail and customer-focused approach will ensure that every guest experience at The Ned NoMad is not just memorable, but truly extraordinary.

Main Duties…

• Develop and implement a strategic sales plan to maximize group revenue for hotel rooms.
• Identify new group business prospects and create a pipeline of qualified leads.
• Conduct market research to stay updated on industry trends, competitor activities, and market shifts.
• Monitor and handle inquiry calls and provide client proposals.
• Arrange and conduct special events, site inspections, and off-site presentations for potential clients. Entertain clients in accordance with established company and hotel policies and guidelines.
• Negotiate group block by accurately producing and reviewing all sales contracts, plan face-to-face client appointments and sales visits accompanied with pre/post reports, rate agreements, and global / local request.
• Collaborate with the Marketing team to design and execute targeted sales campaigns.
• Build and maintain long-lasting relationships with key accounts, prospective clients, and industry partners.
• Manage key account portfolios and ensure the highest levels of service, aligning with The Ned's standards of luxury and exclusivity.
• Act as a brand ambassador, representing The Ned at industry events, networking functions, and client meetings.
• Achieve and exceed sales targets for hotel accommodations and events.
• Collaborate with Revenue Management to develop pricing strategies and manage budgets effectively.
• Analyze sales data, generate reports, and provide insights to the leadership team to inform sales strategies.
• Work closely with other departments to ensure seamless execution of sales-related functions and guest experience.
• Mentor and support junior sales team members, contributing to a collaborative and high-performing team culture.
• Actively solicit new and existing business to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communication.
• Negotiate contract specifics to achieve maximum profitability while satisfying customer needs.
• Attend trade shows and familiarization trips as needed.
• Perform any other reasonable duties as required by the Director of Sales or Management of the hotel.

Preferred Qualifications…

• Bachelor’s degree in business, Hospitality, or a related field preferred.
• Minimum of 5 years of experience in sales within the luxury hotel or hospitality industry, with a proven track record of meeting and exceeding revenue targets.
• Strong network within the NYC luxury market, with excellent client management skills.
• Exceptional communication, negotiation, and presentation abilities.
• Proficiency in CRM software and hotel sales systems (e.g., Delphi, Opera).
• Flexibility to work weekends or evenings as required for client needs or events.
• Will require working beyond normal office hours, including some nights and weekends, depending on business needs

Physical Requirements:

• Must be able to seize, grasp, turn and hold objects with hands.
• Must be able to work on your feet for at least 8 hours.
• Fast-paced movements are required to go from one part of the club to others.
• Must be able to move, pull, carry, or lift at least 20 to 60 pounds.
• Occasionally kneel, bend, crouch and climb as required.
• Must be able to use step ladder.

Our Doors Are Yours to Open…

The Ned is proud to be an equal opportunity workplace that seeks to recruit, develop, and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

Apply today and join us as a Senior Sales Manager!

YESYESYES #MakeitHAPPEN #ShowyouCARE #LovewhatYOUDO

Work Perks…

• Medical, Dental, Vision, Company Paid Life, Short Term Disability, Long Term Disability Insurance, 3% match in 401k
• Referral bonus + competitive compensation
• Career development and career training
• Flexible work schedules
• Discounted family rates
• Family meals
• Two weeks’ vacation, 9 days PTO, 10 Holidays