Senior General Manager - JLL

JLL empowers you to shape a brighter way.

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

What this job involves

Working in an innovative portfolio:

As the SGM, you will provide leadership and outstanding customer service, while managing a portfolio and team in Somerville and Boston. Comprised of all asset types, this 1.2M RSF portfolio is supported by a team of property management and engineering professionals.

As the leader of this portfolio, you will also be responsible for preparing budgets and financial reports, managing TI and/or capital improvement projects, and developing your staff. You will be an excellent communicator (both written and verbal) to building owners, your team, and tenants, ensuring successful and lasting relationships.

Creating strategic and collaborative solutions

You are an individual who sees the big picture, acts decisively, and focuses on creating an energized and collaborative environment. As an SGM, you will contribute to the establishment and refinement of work quality, cultural initiatives, and best practices to drive results as a team. You will also contribute to developing successful, diverse teams through inclusive and thoughtful means of communication.

Embracing the human side of business

You are people focused, seeking out and understanding the needs, perspectives, and motivations of clients and team members alike. Your ability to communicate well and manage client, tenant, and vendor relationships will allow for seamless conflict resolution and client retention.

Sound like you? To apply you need to be:

• Bachelor’s degree
• An advanced degree a plus
• Minimum of ten (10) years of commercial and/or life sciences property management experience.
• Must have strong financial acumen and experience preparing budgets, CAM reconciliations, and other types of related financial reports.
• Familiarity with building systems, and robust property management skills, with the majority of your experience coming from managing large scale office and/or life science assets.
• Minimum of five (5) years of experience managing teams.
• Experience using a property management accounting platform is required.

A relationship builder

Both verbal and written communication skills are vital, and of course you’ll be good at establishing relationships with all levels of the organization & external clients.

Tech minded

The real estate industry is consistently changing with technology. You’ll need to make technology work to your advantage. You must demonstrate proficiency in the use and application of technology tools and continually seek opportunities to develop your skillset.

An achiever

You’ll have a proven track record of results as we’ll expect you to act decisively, think big, and manage your time to meet deadlines in a fast-paced, high-volume environment. Most importantly, you’ll want to contribute to a diverse, supportive, and talented team.

What you can expect from us

We succeed together—across the desk and around the globe and believe the best inspire the best, so we invest in supporting each other, learning together, and celebrating our success. Our Total Rewards program reflects our commitment to helping you achieve your career ambitions, recognizing your contributions, investing in your well-being, and providing competitive benefits and pay.

Location: On-site – Boston, MA, Cambridge, MA

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical, and emotional health. Some of these benefits may include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays