Senior Fraud Prevention Specialist - Stellantis Financial Services US

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

Position Summary:

The Sr. Fraud Prevention Specialist is responsible for investigating, detecting, and preventing fraud to mitigate the risk of loss to the company. This includes conducting research, gathering information, and interviewing customers for the purpose of identifying fraud, assessing risk, and escalating issues to management when necessary.

Essential Duties and Responsibilities:

• Detect when information on applications, loan contracts, documents and stips could pose a risk to the company, its auto dealers, and customers.
• Conduct thorough investigations into potential fraudulent activities.
• Review and investigate discrepancies on credit applications, paystubs and other documents provided to satisfy loan stipulations for retail & lease.
• Complete customer phone interviews to clear credit bureau fraud alerts and verify applicant’s identity when red flags exist.
• Analyze data to identify trends and patterns indicative of fraud.
• Collaborate with cross-functional teams to mitigate risks and losses.
• Stay current on industry trends and technologies related to fraud prevention.
• Prepare detailed reports documenting investigation findings and recommendations.
• Provide guidance and assistance to team members as needed.
• Maintain confidentiality of personal information for consumers, including, but not limited to, Social Security numbers, and dates of birth.
• Other duties may be assigned.

Qualifications and Competencies: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Experience:

• Minimum 3 years’ experience in the auto finance industry as fraud specialist or credit role.

Education:

• High school diploma and or/GED.

Skills Required:

• Experience working with fraud detection software such as Point Predictive, TLO and LexisNexis.
• Strong analytical skills with the ability to interpret complex data.
• Knowledge of industry best practices in fraud prevention
• Excellent communication skills, both written and verbal.
• Proficient in using Microsoft Office Suite.
• Experience reading credit reports from Equifax, Transunion, and Experian.
• Overtime required – required on an as needed basis.

• Travel 0-10% - as required on an as needed basis.
• Must have reliable transportation and live within a commutable distance to one of the following cities: Atlanta, GA; Dallas, TX; Detroit, MI; Houston, TX; Phoenix, AZ.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Sitting for long periods of time, standing, walking, close vision for computer work, speaking, hearing, lift and/or move up to 10 lbs. Reasonable accommodation will be reviewed upon request.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.

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