Senior Financial Aid Manager - Michigan Technological University

Department: Financial Aid
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
 
If you require any auxiliary aids, services, or other accommodations to apply for employment, or for an interview, at Michigan Technological University, please notify the Human Resources office at 906-487-2280 or .
 
 
 
 
 
 
 
 
Job Description Summary
 
The Senior Financial Aid Manager position requires a student-oriented, self-starting, critical thinker with a keen attention to detail. In addition to serving as a member of the Financial Aid team, this position will monitor and interpret best practices and legislative updates from state, federal, and other agencies and organizations. This position will make recommendations and advise the Director of Financial Aid as needed in order to ensure compliance within policies and procedures. This position will require applicants to have a genuine interest in promoting student success.
 
 
Essential Duties & Responsibilities (other duties may be assigned)
 
1. Monitor and interpret best practice and legislative updates from the State of Michigan, the Department of Education, and the National Association of Student Financial Aid Administrators (NASFAA) and advise leadership on action needed to maintain compliance. 
2. Monitor all required student disclosures that must be posted online and review and update all financial aid related sections annually.
3. Responsible for updating and maintaining the policy and procedure manual for the financial aid office.
4. Responsible for overseeing the communication and internal operations of the financial aid office pertaining to email, mail, documents, data systems, and the website.
5. Perform various need analysis functions using financial aid information submitted by applicants utilizing established federal, state and university standards and guidelines to determine financial need.
6. Serve as a backup for monitoring student satisfactory academic progress (SAP) and ensure students are eligible to receive Title IV aid based on SAP standards.
7. Serve as an alternate on the Scholastic Standards and Appeals Committee and demonstrate compassion, empathy, and discretion toward students with special circumstances.
8. Assist with scholarship competitions, admissions visit days, and other events that require financial aid staff.
9. Meet with current and prospective students and families as needed and provide excellent customer service and demonstrate empathy, understanding, and care in all student and family interactions.
10. Ensure the security and integrity of confidential student data.
11. Commit to learning about continuous improvement strategies and applying them to everyday work. 
12. Other duties as assigned.
 
SUPERVIORY RESPONSIBILITIES:
Functional supervision may be exercised over student assistants.
 
 
Required Education, Certifications, Licensures (minimum requirements)
 
* Bachelors Degree
 
 
Required Experience (minimum requirements)
 
* Minimum of 2 years of experience in financial aid, administrative higher education, compliance/policy, accounting, or closely related field.
* Skill and experience in project management and organizational effectiveness while maintaining strict attention to detail.

* Expe