Senior Director, Technical Program Management - Walmart

Position Summary... What you'll do... Are you passionate about pioneering cutting-edge technology that can revolutionize the world of payments and fraud, which is critical to the success of the entire Walmart enterprise ? If you possess a visionary mindset and exceptional technical expertise , you may be interested in this opportunity. Join our dynamic and forward-thinking Payments and Fraud engineering organization as our Senior Director of Technical Program Management that focuses on Walmart's US, international markets for both stores and online and Sam's Club markets for stores and online , where you'll be at the forefront of driving innovation, spearhe ad ing transformative projects and foundational improvements. Your projects will have tremendous impact, be scalable, and at the center of platform modernization and feature delivery efforts for Walmart's Global Technology organization. **About Team:** Walmart's Payment and Fraud Technology team , known internally as the Transactional Services team, drives customer engagement and revenue growth through world-class secure checkout, payments (30+ tender integrations), Directed Spend, and promotions that is fraud-free. We fulfill this through a global, highly-available , full-stack platform with automated resiliency managed through formal SLAs uniformly applicable to the omni channels wherever possible and commercially reusable. As a Fortune #1 company, our work impacts millions of customers and associates globally. What you'll do when leading the TPM organization: + Establish techniques to translate product and business requirements for software (for example, design, architecture, testing) and platform capabilities (cloud infrastructure, pipeline orchestration, database, network); System/platform design concepts/ components and architecture; Emerging tools and technologies ; P roduct/Feature Technical Design; Services, APIs, and technologies within assigned teams/areas. + Have awareness of Site Reliability Engineering concepts (observability, monitoring, pre-production checklists, incident management); Cloud computing technologies; Service management concepts and other infrastructural tools. + To lead and broker agreement and provide mentorship to your team members to do so, on end-to-end, high-level system /solution design of medium/high-complexity systems through an understanding of end-to-end systems. + Establishes processes and guidelines to drive effective project execution including defect management (including defect visibility, defect prioritization, defect resolution, and defect prevention) across a domain. Contributes and assists in reviewing design decisions to ensure engineering, design, and product teams are focused on solutions for customers and business stakeholders. Reviews delivery plans and incorporates detailed understanding of existing and future product use cases as part of delivery plans. + Proactively identifies and prevents duplicative efforts, decouples dependencies, and resolves misalignment by leveraging existing solutions, capabilities, and technologies across initiatives. For medium/high-complexity initiatives, translates end outcomes into system/platform/security-level elements across multiple engineering components/teams to ensure business goals are achieved. + Mentors team members to understand the component-level view and overarching impacts on end goals. Automates repeatable processes and tasks and implements tools to reduce overhead and increase the velocity of engineering teams. Establishes methods for effective launches, drives technical decisions within initiatives, and mentors team members to assess engineering practices. + Understands customer requirements and architectural requirements relevant for all products within a domain in line with customer expectations. + Stakeholder identification and engagement; Processes and ways of working across various groups; Relationship management techniques; Techniques to manage conflicting stakeholder priorities and ambiguity; Stakeholder management strategy. + Develops and implements strategies to attract and maintain a highly skilled and engaged workforce by diagnosing capability gaps; recruiting, selecting, and developing talent; supporting mentorship, workforce development, and succession planning; and leveraging the capabilities of new and existing talent. Cultivates an environment where associates respect and adhere to company standards of integrity and ethics by integrating these values into all programs and practices; developing consequences for violations or non-compliance; and supporting the Open Door Policy. + Develops and leverages internal and external partnerships and networks to maximize the achievement of business goals by sponsoring and leading key community outreach and involvement initiatives; engaging key stakeholders in the development, execution, and evaluation of appropriate business plans and initiatives; and supporting associate efforts in these areas. What you are responsible for, when fulfilling the Chief of Staff function: The Chief of Staff, of Transactional Services will be a senior-level partner to the leadership team in driving the strategy and mission of the organization and defining and overseeing the execution of key operational processes. This role reports to the VP of Transactional Services and will act as a strategic advisor to her leadership team, will enable cross-functional collaboration to achieve desired outcomes, and will represent the leader in many situations. + Serving as proxy for the leader and be a voice for the leader within the team and across Walmart and serve as a critical partner on initiatives around operational and engineering excellence, people development, and culture. + Developing and implementing a comprehensive operating structure and rhythm for the team, including Leadership Team meetings, Business and Technology reviews, and strategic planning sessions + Building and nurturing collaborative relationships with key stakeholders, including executive leadership, to align priorities and gain buy-in for key initiatives and strategies. + Playing a key role in crafting and delivering executive-level communications and updates, ensuring the message is aligned with the organization's vision and goals. + Providing insight and advice to the leadership team around operational excellence, resource and fiscal planning, participate in overall group strategy decisions and assist in implementing policies and procedures. + Orchestrating team design conversations and facilitating successful implementation of organizational plans. + Identify risks/ issues that impede team success and collaborate on ways to mitigate without impacting business priorities. + Partnering with cross-functional partners, particularly Finance, Portfolio, Strategy & Business Operations, and HR on cross-reaching initiatives and operations. + Providing budgeting inputs and oversight to Annual Operating Plan (AOP) and Long-Range Plan (LRP) financial processes + Preparing independently clear, concise, logically structured, and meaningful artifacts and communications + Taking a leadership role in driving and championing change within the organization, ensuring that change initiatives are successfully implemented and aligned with business objectives. **You'll sweep us off our feet if you're :** + Able to balance team priorities, communicate effectively, and translate dialogues or ambiguous requests into structured actions that achieve the desired business outcomes. + An expert in drawing out insights, problem-solving, driving efficiencies, and ensuring the team's readiness to meet operational goals. + A leader with a strong ownership mindset who gets things done no matter the obstacle with an exceptional sense of urgency. + An advocate for the associates in the organization who reinforces the company culture and leadership expectations. **What you'll bring:** + 10+ years of project and program experience in software development technologies. + Designs, Scopes, and Builds large projects with large teams. + Strong leadership skills **About Walmart Global Tech** Imagine working in an environment where one line of code can make life easier for hundreds of millions of people. That's what we do at Walmart Global Tech. We're a team of software engineers, data scientists, cybersecurity expert's and service professionals within the world's leading retailer who make an epic impact and are at the forefront of the next retail disruption. People are why we innovate, and people power our innovations. We are people-led and tech-empowered. We train our team in the skillsets of the future and bring in experts like you to help us grow. We have roles for those chasing their first opportunity as well as those looking for the opportunity that will define their career. Here, you can kickstart a great career in tech, gain new skills and experience for virtually every industry, or leverage your expertise to innovate at scale, impact millions and reimagine the future of retail. **Flexible, hybrid work:** We use a hybrid way of working that is primarily in office coupled with virtual when not onsite. Our campuses serve as a hub to enhance collaboration, bring us together for purpose and deliver on business needs. This approach helps us make quicker decisions, remove location barriers across our global team and be more flexible in our personal lives. **Benefits:** Benefits: Beyond our great compensation package, you can receive incentive awards for your performance. Other great perks include 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and much more. **Equal Opportunity Employer:** Walmart, Inc. is an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers and the communities we serve live better when we really know them. That means understanding, respecting and valuing diversity- unique styles, experiences, identities, ideas and opinions - while being inclusive of all people. The above information has been designed to indicate the general nature and level of work performed in the role. It is not designed to contain or be interpreted as a comprehensive inventory of all responsibilities and qualifications required of employees assigned to this job. The full Job Description can be made available as part of the hiring process. At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more. ? ? ? You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable. ? For information about PTO, see https://one.walmart.com/notices . ? ? Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart. ? Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms. ? For information about benefits and eligibility, see One.Walmart . ? Bellevue, Washington US-11075:The annual salary range for this position is $192,000.00-$384,000.00 ? Sunnyvale, California US-04396:The annual salary range for this position is $208,000.00-$416,000.00 ? Bentonville, Arkansas US-10424:The annual salary range for this position is $160,000.00-$320,000.00 ? ? ? ? ? ? ? ? ? Additional compensation includes annual or quarterly performance bonuses. ? Additional compensation for certain positions may also include: ? ? - Stock ? ? **Minimum Qualifications...** Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications. - Option 1: Bachelor's degree in computer science, information technology, engineering, or related area and 8 years' experience in engineering, engineering program management, technical program management, product management, or related area. - Option 2: 10 years' experience in engineering, engineering program management, technical program management, product management, or related area. **Preferred Qualifications...** Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications. Certification in Project Management., Master's degree in Business Administration, with specialization in strategy, supply chain, finance, information systems, or related area and 6 years' experience in product design., Supervisory, We value candidates with a background in creating inclusive digital experiences, demonstrating knowledge in implementing Web Content Accessibility Guidelines (WCAG) 2.2 AA standards, assistive technologies, and integrating digital accessibility seamlessly. The ideal candidate would have knowledge of accessibility best practices and join us as we continue to create accessible products and services following Walmart's accessibility standards and guidelines for supporting an inclusive culture. **Primary Location...** 10500 Ne 8Th St, Bellevue, WA 98004, United States of America Walmart, Inc. is an Equal Opportunity Employer- By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, abilities, ideas and opinions- while being inclusive of all people.