Senior Director, Product Manager - Visa

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose-driven industry leader. Join us today and experience Life at Visa.

About Innovation and Digital Partnerships

The Innovation and Global Digital Partnerships organization defines the next phase of innovation for Visa through our global network of Innovation Centers. It also leads the development and commercialization of Visa products and solutions for Big Tech, Fintech, and Platform partnerships.

Visa’s Innovation team drives the growth and evolution of customer-centered, market-leading products and services from the ground up. By bringing together product managers, category experts, design practitioners, strategists, and technologists, we tackle key portfolio challenges to unlock new growth opportunities. We create purposeful new payment and commerce experiences to power global commerce ecosystems.

North America Product Innovation is looking to hire a Product Leader with an entrepreneurial mindset and a successful track record of building emerging payments products at scale. In this role, you will be responsible for working in partnership with digital, fintech, and regional product teams to deliver innovative payment solutions that will drive value for Visa and its customers. To foster this value-driven innovation culture, we are looking for a digital and technology-savvy product development leader who is passionate about innovating and delivering truly differentiated payments experiences for specific marketplaces.

The role will engage across all of the Emerging Product Solutions Teams of the hub and the Geography Teams in the markets. It will also interact with other key functions across the organization: Business Development, Finance, Global Client Management, etc. Therefore, the role requires a very high degree of cross-functional collaboration and engagement.

Responsibilities

• Define the vision and strategy for product initiatives.
• Lead and develop a team of product managers, foster an environment of great team culture.
• Manage executive stakeholder relationships and regularly communicate updates on the product strategy, progress, and performance.
• Partner closely with Technology, Design, and Analytics teams to lead product development efforts.
• Define features and communicate requirements to engineering in clearly written documentation.
• Monitor against goals, identify and scope implementation paths for needed enhancements, and create remediation plans when needed.
• Manage product backlog, production support, issue & defect resolution, and prioritization.
• Collaborate with a team of cross-functional partners to ensure a strong risk and controls environment (e.g., Risk, Controls, Legal, Compliance)

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

Basic Qualifications:

• 10 or more years of work experience with a Bachelor’s Degree or at least 8 years of work experience with an Advanced Degree (e.g. Masters/ MBA/JD/MD) or at least 3 years of work experience with a PhD
• Experience contributing to engineering discussions around technology decisions and strategy related to a product.
• Experience in working with development teams in scrum and agile methodologies.
• Experience analyzing, interpreting, and leveraging data to make product decisions.
• Experience in online payments including digital wallets and money movement. 
• Experience driving change within large, highly matrixed organizations and managing stakeholders across multiple functions.

Preferred Qualifications:

• 12 or more years of work experience with a Bachelor’s Degree or 8-10 years of experience with an Advanced Degree (e.g. Masters, MBA, JD, MD) or 6+ years of work experience with a PhD
• 15+ years of experience in financial services and product management
• Global mindset with ability to build to scale.
• Excellent time management skills with ability to manage a large, diverse set of to-dos – vigorously prioritize, stay on top of multiple work streams, monitor progress, hold owners accountable.
• Communication style motivated by brevity and purposeful outcomes with experience interfacing with executives.
• Ability to influence at all levels of the organization and across multiple domains.
• Passion for understanding customer needs and demonstrated ability to build digital products.
• Ability to think strategically while still being comfortable diving into the details required to ensure successful execution.
• Outstanding verbal and written communication 
• Strong knowledge of APIs, engineering practices, and the product development lifecycle using Agile methodologies

Work Hours: Varies upon the needs of the department.

Travel Requirements: This position requires travel 5-10% of the time.

Mental/Physical Requirements: This position will be performed in an office setting.  The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer.  Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.  Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Visa will consider for employment qualified applicants with criminal histories in a manner consistent with applicable local law, including the requirements of Article 49 of the San Francisco Police Code.

U.S. APPLICANTS ONLY: The estimated salary range for a new hire into this position is 163,800.00 to 237,550.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job-related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401 (k), FSA/HSA, Life Insurance, Paid Time Off, and Wellness Program.