Open Recruitment Executive Service
(These positions serve at the pleasure of the Appointing Authority.)
If you have ever taken a flight from BWI Thurgood Marshall Airport; renewed your Maryland driver’s license; traveled to an Orioles game on the Light Rail; embarked on a cruise from the Port of Baltimore; received roadside assistance from CHART Emergency Patrol; reduced your commute time by using one of Maryland’s toll roads; or applied for Minority Business Enterprise (MBE) certification, then you have experienced some of the superb services provided by the Maryland Department of Transportation (MDOT).
MDOT has various careers for people of all experiences, backgrounds, and abilities who come together to contribute to one mission—connecting our customers to life’s opportunities. Join us in serving our Maryland residents, visitors, and businesses!
The Maryland Department of Transportation (MDOT) is recruiting an experienced communications professional tasked with leading the development of diverse messaging strategies for major infrastructure projects. MDOT must communicate complex topics to various audiences. This role is tasked with leading the development of diverse messaging strategies for major infrastructure projects. This role will lead the efforts of multiple teams across the department by guiding their marketing and community engagement teams, business partnership teams, social media teams, and other professionals within the MDOT Office of Strategy and Public Affairs. MDOT is an award-winning agency with local and national recognition for delivering outstanding initiatives while serving Maryland's travelers daily. The Transportation Secretary has attributed MDOT's success to the transportation experts that focus daily on MDOT's mission to be a customer-driven leader that delivers safe, sustainable, intelligent and exceptional transportation solutions to connect our customers to life's opportunities.
The Communications Team members will serve at MDOT Headquarters or one of the MDOT transportation business units promoting the:
- Helen Delich Bentley Port of Baltimore
- Baltimore/Washington International Thurgood Marshall Airport
- State Highway Administration
- Maryland Transportation Authority
- Motor Vehicle Administration or
- Maryland Transit Administration
The role of the MDOT Office of Strategy and Public Affairs Team is to keep Marylanders informed about key changes, improvements, and benefits throughout Maryland's transportation network. We are looking for people who can tell the stories of MDOT and its modes through social/digital media, video, news packages, photos, blogs, press releases, speeches, events, and podcasts.
Key responsibilities for this role include but are not limited to:
- Collaborating with internal and external stakeholders
- Researching and developing efforts to deliver strategic customer service statewide
- Delivering departmental narratives and strategies that focus on safety, positive returns of investment, project delivery, and innovation
- Implementing communications strategies that align with the four people-based strategic priorities focusing on customer service, advancing major projects, modernizing the organization, and formalizing asset management
- Developing communications, public relations campaigns, and media relations strategies
- Collaborating with internal teams on and maintaining open communication with senior management
- Editing and updating promotional material and publications (i.e., brochures, videos, social media posts, etc.)
- Developing and implementing all details of outreach events
- Seeking opportunities for partnerships to get the word out about key MDOT initiatives
- Working with subject matter experts to develop original/proactive content and answer media questions
- Engaging with our customers, our communities, business/industry representatives, elected officials, and other stakeholders to provide superior customer service
These communications jobs serve as essential personnel required to report to work during critical time periods and may be on-call 24/7, as needed. Salary is dependent upon experience and level of expertise.
Please submit your resume and any examples demonstrating these skills, such as writing samples, videos, reporter news packages, or social media campaigns/posts, with your application.
The current vacancy exists at MDOT TSO in the Office of Strategy and Public Affairs, which is located in Hanover, MD. (Anne Arundel County).
MDOT offers a generous and competitive benefits package. You can learn about our amazing benefits here: MDOT Benefits
For examples of the types of stories the MDOT Communications Team tells, check out our Transportation Talk Blog at news.mdot.maryland.gov and the MDOTNews Flickr albums at flickr.com/photos/mdotnews. |
PREFERRED QUALIFICATIONS: Education: A bachelor's degree in Business Administration, Communications, Marketing, Multimedia, Public Administration, or related field. Experience: Five (5) years of strategic experience with a nonprofit, for-profit, government, or philanthropy that focused on working on growth, business development, strategy, planning, or related issues. Two (2) years of this experience must have included consulting and strategic planning experience. The ideal candidate will possess: · A master’s degree · Strong leadership and communication skills. · Vendor management and customer relationship management experience. · Outstanding communication skills, both written and verbal. · Excellent people skills. · Proficient computer skills. · Available to travel Note: U.S. Armed Forces military service experience as defined under the Minimum Qualifications may be substituted for the required education and experience on a year-for-year basis. |
