Senior Director, New Logo Sales (US Remote - West Coast) - IntelePeer

About IntelePeer.ai:

IntelePeer Cloud Communications helps customers communicate better, faster and smarter, through its Communications Automation Platform. Our low- and no-code solutions provide customers with simple, easy-to-use tools that can be utilized by anyone. Powering automation through AI and analytics, IntelePeer provides industry-leading time-to-value and rapid time to improved customer experiences with solutions that work seamlessly with existing business software and infrastructure. 

 What we are looking for:

• Seeking a strategic and results-oriented Director of Sales to lead a high-performing team of 5-7 sales professionals on the West Coast USA.
• Focus on coaching and guiding the team in deal pursuits and developing effective sales strategies in the AI and contact center solutions space.
• Ideal candidates should have a deep understanding of advanced digital technologies (e.g., conversational AI, IVA, knowledge management) and experience in the contact center as a service space (CCaaS).
• Proven track record in sales leadership and a passion for driving growth in the customer experience (CX) market.

Key Responsibilities:

• Team Leadership & Coaching:
• Lead and mentor a dedicated sales team.
• Provide coaching on deal pursuits, negotiation tactics, and effective sales strategies.
• Conduct regular performance evaluations and one-on-one coaching sessions.
• Sales Strategy Development:
• Collaborate with the team to create and implement targeted sales strategies.
• Analyze and adapt strategies based on market trends, customer feedback, and competitive landscape.
• Deal Pursuit Management:
• Provide guidance on complex deal pursuits.
• Foster a culture of collaboration and accountability among team members.
• Performance Monitoring:
• Establish clear sales targets and KPIs.
• Track progress and provide actionable feedback to drive performance.
• Utilize data analytics to assess deal pipelines and inform strategic decisions.
• Collaboration & Relationship Building:
• Work closely with marketing, product, and customer success teams.
• Build and maintain strong relationships with key clients and partners.
• Reporting & Forecasting:
• Prepare and present regular sales forecasts and performance reports.
• Analyze sales data to identify opportunities for improvement.

Qualifications:

• Bachelor’s degree in Business, Marketing, or a related field; MBA preferred.
• 5+ years of experience in sales, with at least 2 years in a leadership role in the AI or contact center industry.
• Proven track record of coaching teams to develop successful sales strategies.
• Strong analytical skills; proficiency in CRM tools and sales performance metrics.
• Excellent communication and interpersonal skills; ability to influence and build relationships at all levels. 

Why you'll love it here:

• Unlimited Vacation for exempt employees
• Paid Holidays
• Competitive medical, dental & vision insurance for employees and their dependents
• 401K Retirement Plan
• Stock Options
• Company-paid life insurance
• Health & Flexible Savings Accounts
• Cell phone, gym, and internet reimbursement
• Paid Parental Leave
• Tuition Reimbursement
• Employee Assistance Program (EAP)
• Free snacks (Denver, and or Fort Lauderdale)
• Fun events (virtual and in-person)

Applicants must be authorized to work for any employer in the U.S.
We are unable to sponsor or take over sponsorship of an employment visa at this time.

Any requests to exercise your rights as a data subject under GDPR should be submitted to infosec@intelepeer.com for prompt processing. Please refer to our Privacy Policy (at www.intelepeer.com/privacy/intelepeer-privacy-policy) for any questions on how IntelePeer complies with GDPR.

For California residents only: Please refer to the link below for IntelePeer’s Applicant CCPA Privacy Notice. https://intelepeer.com/privacy/intelepeer-california-applicant-privacy-notice/

IntelePeer participates in E-Verify.